Major Down Service Technician 2 - Texas First Rentals

Job Summary:

The Major Down Service Technician performs maintenance and repairs complex mechanical, electrical, hydraulic, and diesel systems on a variety of rental and customer equipment and tools while using a high degree of independent judgment. This position demonstrates the ability to perform advanced inspections, diagnoses, and repairs of heavy equipment and/or related equipment or components, following established procedures and guidelines. Additionally, works as a member of a team to provide mechanical services that satisfies customer needs and achieve departmental goals.

The incumbent in this position is expected to model the following practices on a daily basis: 1) Demonstrate alignment with the company's mission and core business values; 2) Collaborate with key internal/external resources; 3) Participate in ongoing self-development.

Essential Functions:

• Models, promotes, reinforces, and rewards the consistent use of HOLT’s Values Based Leadership (VBL) tools, models and processes to ensure alignment with our Vision, Values, and Mission.
• Monitors physical requirements for work completion (facilities, tools, environmental) and communicates same on an ongoing basis to his/her supervisor.
• Troubleshoots and diagnoses equipment malfunctions and failures.
• Provides quality control/assurance inspections of completed tasks.
• Disassembles and assembles machine components to manufacturer’s specifications through the use of hand tools, pneumatic tools, and any specialized tooling.
• Rebuilds, repairs, reconditions, and maintains advanced equipment and components.
• Plans and controls cost of repair jobs.
• Completes parts orders and identifies parts for return.
• Provides a significant amount of task and behavior-oriented oversight, mentoring, and training to others.
• Maintains good customer relations and support; communicates customer needs to shop management.
• Maintains company equipment – keeps in good, clean, and orderly condition.
• Works safely at all times and adheres to all applicable safety policies; complies with all company policies, procedures, and standards.
• Requires regular and punctual employee attendance.
• Adapts schedule to accommodate workload fluctuations and meet customer demands.
• Updates job knowledge by participating in educational opportunities; e.g., ProTech Technician Training Paths.
• Performs other duties as assigned.

Knowledge, Skills, and Abilities:

• Knowledge of dirt engaging equipment, aerial, and lifting equipment.
• Advanced diesel and gasoline engine diagnosis and repair.
• Advanced electrical system diagnosis and repair to include knowledge and use of schematics.
• Advanced hydraulic system diagnosis and repair to include knowledge and use of schematics.
• Advanced A/C system diagnosis and repair.
• The ability to utilize all available diagnostic troubleshooting and scan tools to root out cause of failure.
• High level experience with flashing and updating ECM software and configurations. 
• The ability to remove, install, adjust and rebuild heavy equipment machine components to include engines, pumps, hyd. motors, controllers, valves, track assemblies etc.
• Advanced experience with failure analysis on machine components.
• Advanced quality control analysis skills - Conducting tests and inspections of products, services, or processes to evaluate quality or performance and communicate findings.
• Ability to operate a forklift and an overhead crane.
• The ability to read, write, and understand information.
• The ability to listen to and understand information and ideas presented through spoken words and sentences.
• The ability to teach and mentor junior technicians.

Education and Experience:

• High school/equivalent diploma or trade school diploma preferred.
• Six years of work-related skill, knowledge, or experience required.
• Owns a large and complete assortment of appropriate hand tools and may have some specialized tools.

Supervisory Responsibilities:

• None.

Travel: 

• None.

Physical Requirements:

• Must be able to move objects, and use abdominal and lower back muscles to provide support over time without fatigue.
• Frequently moves materials or equipment weighing up to 50 pounds.
• Constant movement and use of limbs; this position requires good manual dexterity, coordination, and stamina.
• Ascend/descend with gradual or continuous progress by oneself, using both hands and feet and climb up and down ladders.
• Be able to safely maneuver and work underneath equipment.
• Routinely reacts to visual, auditory, and other signals, including alarms and instructions, and is required to visually inspect work.

Work Environment:

• Regularly works indoors around moving mechanical parts and may be exposed to weather extremes when working outside in conditions that include inclement weather, heat, cold, and humidity.
• Noise level may be loud at times.
• Exposure to small quantities of chemicals, steam, high-pressure water, and high speed rotating equipment.
• Significant time spent in confined spaces and high places.

Disclaimer:

Please note that the above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not to be interpreted as an exhaustive list of all responsibilities, duties, and skills required of the incumbents so classified. All incumbents may be required to perform duties outside of their normal responsibilities, as needed.

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