ESSENTIAL DUTIES AND RESPONSIBILITIES
Own the full relationship for the assigned customers, primarily contract, with the flexibility to support independent customers
Execute penetration and retention strategies by identifying growth opportunities, managing customer attrition, and building long-term relationships
Partner with supply chain and merchandising on inventory planning and route efficiencies
Work closely with leader to balance time visiting customers and time spent working on their inventory to ensure they have the correct levels to meet their needs
Leverage our online platform (Tandem, MOXe, SOUS, Sigma, etc.) to manage accounts, track performance, and prioritize actions
Communicate with customers to apprise them of mutual performance, new products, programs and market trends both informally as needed and through periodic, formal business reviews
Drive your personal motor vehicle to conduct regular check-ins, site visits and follow-ups to ensure customer satisfaction
Other duties as assigned by manager
RELATIONSHIPS
Internal: Major Account Manager, Region Sales Manager, VP of Local Sales, New Business Manager, Accounting/Credit Department, Merchandising and Marketing, Operations, and Customer Contact, Major Account coordinators.
External: Customers, vendors, prospective customers.
WORK ENVIRONMENT
Frequently outside the office environment working in the field in variable weather and temperature conditions.
MINIMUM QUALIFICATIONS
Three years of experience in sales and distribution
Exceptional customer service and interpersonal skills
Competitive spirit and results driven mentality
Ability to thrive in a fast-paced environment, balancing competing priorities while maintaining a high standard of service and accountability
Experience using quantitative & qualitative research data
Excellent oral and written communication skills, as well as customer service and presentation abilities
Demonstrated problem solving ability and negotiation skills
Familiarity with Microsoft Office products (e.g., Excel, PowerPoint)
Ability to occasionally lift or carry up to 75 lbs
Overnight travel may be required to participate in trainings, meetings, or other company events
EDUCATION
High School diploma or equivalent
LICENSES
Valid driver’s license required & motor vehicle record must be in good standing
PREFERRED QUALIFICATIONS
Foodservice sales and distribution experience
Restaurant operations experience
Bachelor's degree
This role will also receive annual incentive plan bonus.
Benefits for this role may include health insurance, pre-tax spending accounts, retirement benefits, paid time off, short-term and long-term disability, employee stock purchase plan, and life insurance. To review available benefits, please click here: https://www.usfoods.com/careers/benefits.html.
PHYSICAL QUALIFICATIONS
Standard required physical activities including length of time performing each activity.
OCCASIONALLY: 1% - 33 / FREQUENTLY: 34% - 66% / CONTINUOUSLY: 67% - 100% or NEVER
JOB REQUIRES WORKER TO:
FREQUENCY:
STAND - FREQUENTLY
WALK - FREQUENTLY
DRIVE - FREQUENTLY
SIT - FREQUENTLY
LIFT
1-10 lbs (Sedentary) - FREQUENTLY
11-20 lbs (Light) - FREQUENTLY
21-50 lbs (Medium) - OCCASIONALLY
51-100 lbs (Heavy) - OCCASIONALLY
Over 100 lbs (Very Heavy) - NEVER
CARRY
1-10 lbs (Sedentary) - FREQUENTLY
11-20 lbs (Light) - FREQUENTLY
21-50 lbs (Medium) - OCCASIONALLY
51-100 lbs (Heavy) - NEVER
Over 100 lbs (Very Heavy) - NEVER
PUSH/PULL1 - NEVER
CLIMB/BALANCE - NEVER
STOOP/SQUAT - OCCASIONALLY
KNEEL - OCCASIONALLY
BEND - OCCASIONALLY
REACH ABOVE SHOULDER - NEVER
TWIST - NEVER
GRASP OBJECTS2 - FREQUENTLY
MANIPULATE OBJECTS3 - FREQUENTLY
MANUAL DEXTERITY4 - CONTINUOUSLY
1 (Push/Pull: Dolly, cartons and boxes)
2 (Grasp Objects: Boxes and cartons)
3 (Manipulate Objects: Boxes and dolly)
4 (Manual Dexterity: Typing, use of office machines such as copiers, printers)
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