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Maintenance Technician- Seattle/King County ($2,000 sign on bonus)

Invitation Homes

Seattle, WA

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JOB DETAILS
SKILLS
Apple iPad, Carpentry, Communication Skills, Customer Experience, Customer Support/Service, Driver's License, Electricity, English Language, Federal Laws and Regulations, HVAC, Hand Tools, High School Diploma, Interpersonal Skills, Leasing, Maintenance Services, Mathematics, Multitasking, Organizational Skills, PC (Personal Computer) Systems, Plumbing, Presentation/Verbal Skills, Preventative Maintenance, Problem Solving Skills, Professional Services, Property Maintenance, Property Management, Property Rentals, Quality Management, Regulations, Rentals, Safety Compliance, Scorecarding, State Laws and Regulations, Time Management, Training/Teaching, Willing to Travel, Writing Skills
LOCATION
Seattle, WA
POSTED
Today
Job Description We offer an annual bonus opportunity of 5% in addition to the hourly pay and sign on bonus. There are typically no nights/weekends or on-call responsibility. This role also provides a work truck and covers gas mileage. Invitation Homes is a fast-paced evolving company, offering high-quality homes for lease in desirable neighborhoods across America. As the nation’s premiere home leasing company, we own, lease and operate approximately 110,000 properties ensuring a move-in ready living space that provides a clean, safe, and functional home for our residents. The market teams include our Leasing and Property Management teams as well as our Rehab, Turns & Maintenance professionals. Together, our talented teams create excellent resident experiences from the time the resident moves in to the home, throughout the duration of their lease and during their transition as they move out. Our teams work hard to create and maintain high-quality homes and ensure potential residents are presented with a rental property they can’t refuse! We are seeking candidates with a drive to excel in our thriving organization. We are looking for professionals who are ready to join our work-family, provide excellent service to internal and external customers and embrace our fast and friendly approach. As the single-family home rental industry is quickly evolving, we are looking for dedicated learners who are passionate to serve our residents and maintain top-quality homes. Apply today! We’re looking forward to getting to know you! Job Summary The Maintenance Technician is an important role with direct contact with our residents, providing a top-notch customer experience while responding to maintenance needs for the company’s portfolio of single-family homes. This position is assigned a company vehicle and will travel between homes as assigned, delivering timely and professional service to residents. Essential Job Duties and Responsibilities Respond promptly and professionally to maintenance service requests Provide excellent customer service to prospective and current residents and promote a quality living experience for all residents Perform ProCare visits periodically throughout resident's lease term to perform preventive maintenance and repairs across multiple trade categories (e.g. HVAC, electrical, plumbing, swimming pool, carpentry, sheetrock, exterior structural, and appliances) in order to reduce future reactive maintenance service requests Complete general property condition assessments (“GPCA”) at all property visits and submit alerts to property management for items that require immediate attention Understand and review Technician-specific reports/scorecards to identify opportunities for improvement Provide continuing education to residents regarding important maintenance topics, such as resident maintenance responsibilities, resident bill backs, no-show charges, etc. Perform repairs to vacant properties while they are on-the-market or during the turn process Properly utilize and care for company supplied tools, materials and vehicles Perform other duties as assigned Education and/or Experience High School diploma or equivalent Minimum one year of previous experience in property management maintenance, other building maintenance or related experience is required Skills/Specialized Knowledge Excellent customer service and interpersonal skills; ability to relate to others and defuse situations involving angry or difficult people Strong organizational and time-management skills; ability to set, manage and consistently meet goals and deadlines Knowledge of federal fair housing laws and any applicable local housing provisions Ability to read, write and understand English Ability to use a personal computer, iPad, Yardi Work Order module, or other computer tracking systems Professional verbal and written communication skills; ability to effectively communicate with a diverse workforce Ability to perform basic mathematical functions Ability to multi-task Ability to make quick and effective decisions and analyze and resolve problems Ability to work in a fast- paced, ever changing environment; must be adaptable and flexible Ability to maintain confidentiality Ability to drive an automobile Licenses or Certifications Current driver's license and automobile insurance required Licenses and/or certification as required by state law The following certifications are preferred but not required: OSHA 10 EPA Certification, Type I and II HVAC Certification CPO certification (pool) Other Requirements Ability to be at work on a regular and consistent basis; Overtime may be required for this position. Must maintain professional appearance and comply with prescribed uniform and appearance policy Must comply with all safety regulations, including the use of back brace, safety goggles and gloves when appropriate Must be reachable via phone, except during approved time off Must provide basic hand and power tools Extensive travel within assigned portfolio required Physical and Mental Demands Standing, walking, and/or sitting for extended periods of time Frequent climbing, reaching, and use of fingers Moderate stooping, kneeling, crawling, pushing, pulling, lifting, talking, and hearing Sustains substantially recurring movement to fingers, hands, wrists, legs, and feet Ability to lift and/or move an excess of 50 pounds or more Ability to use standard maintenance equipment Ability to operate assigned equipment and vehicles Ability to verbally communicate to exchange information Work Environment Indoor and outdoor field environment Exposure to atmospheric conditions Travel from site to site Work and/or walk on various types of surfaces5c143e31-5e48-4549-b638-05792d185386

About the Company

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Invitation Homes

Invitation Homes is a premier company that is pioneering a new and exciting industry as a leading provider of single-family homes for lease. We’re revitalizing communities across America and developing a thriving work environment for our associates. Our goal is to provide quality homes in desirable neighborhoods for our residents and to create value for our stakeholders through best-in-class management, state-of-the-art technology, and passionate customer service. We are always seeking dynamic and innovative individuals to join our best-in-class team and contribute to our growth and success. The Invitation Homes headquarters is located in downtown Dallas, TX, and operates from 17 regional offices in the country’s most popular metropolitan areas.
COMPANY SIZE
1,500 to 1,999 employees
INDUSTRY
Rental Services
WEBSITE
https://www.invitationhomes.com/