Job Description - Below are the responsibilities, expectations, and requirements of this position Position Title: Maintenance Technician Reports To: Operations Manager/Assistant General Manager Benefits - Competitive salary based on previous experience ranging from $21 to $26 per hour worked
- 3 weeks paid time off available to be accrued per year
- 40 hours PTO available to rollover each year
- Health Insurance Benefits - partial coverage paid by hotel
- Dental Insurance Benefits - partial coverage paid by hotel
- Vision Insurance Benefits - partial coverage paid by hotel
- Life Insurance - coverage paid by hotel
- 401k plan with employer matching 100% up to 6% of personal contributions
- 8 paid holidays
- Monthly MBTA pass paid by hotel
Responsibilities - Perform preventative maintenance duties in all guest rooms including caulking, tile repair, plumbing, painting, carpet cleaning, furniture repairs, lighting, etc.
- Ensure proper documentation of completed preventative maintenance tasks
- Respond to guest maintenance requests and resolve in a timely manner
- Complete maintenance requests submitted by other departments
- Complete maintenance projects assigned by the Management Team
- Ensure required inspections are completed on time
- Assist in the procurement of materials and supplies. Work with Operations Manager to ensure procurements are in line with budgeting guidelines
- Maintain a professional and courteous relationship with all guests, vendors, contractors, and employees.
- Help maintain the quality, appearance and safety of the hotel's exterior and grounds not serviced by contractor (i.e. snow removal, painting, window cleaning, garage cleaning, etc.)
- Help maintain inventory levels and properly use department tools and assets
- Maintain back of the house areas including, but not limited to; maintenance shop, boiler room, and elevator room in a clean and organized manner
- Complete all required staff and department training in a timely manner
- Complete additional work-related duties as requested by the Management Team
- Respond to emergency situations when needed
- Assist with houseperson or housekeeping department as needed
Expectations - Always conducts him\herself (acts and dresses) professionally; sets standards for all associates
- Ability to verbally communicate effectively with guests, vendors, and other associates
- Ability to accurately report information
- Projects and assignments are completed thoroughly, professionally, and with care
- Adjusts to high-pressure conditions and can adapt to change
- Assumes responsibility for personal growth and development
- Expresses ideas and conveys information clearly, effectively, and professionally
- Attend required meetings
- Ability to remain calm and alert, especially during emergencies or heavy hotel activity
- An understanding of proper completion of maintenance tasks
- An adherence to safety standards in completion of job-related tasks
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