Maintenance Technician

Position Overview

The Maintenance Technician is responsible for trouble-shooting and self-performance of maintenance work orders as assigned. The employee is required to be able to perform intermediate level maintenance and repairs in single family homes.

Key Responsibilities

• Proficient in using technology to receive and process work orders, manage inventory and daily schedules, upload photos, and communicate via email and messaging platforms.
• Complete an average of six work orders per day.
• Troubleshoot and perform maintenance work independently.
• Interact professionally with tenants as needed to assess issues, clarify work orders, and schedule repairs.
• Communicate with office staff when issues require escalation to ensure appropriate vendors are assigned.
• Order parts and create follow-up work orders for additional repairs.

Self-Performance May Include

• Basic HVAC diagnostic and repair
• Electrical and plumbing repairs
• Painting and drywall repair
• Rekeying and replacing locksets
• Carpentry repair
• Install blinds and fixtures
• Trash out and securing of the home
• Replace batteries, bulbs, and filters as needed.
• Additional repairs as needed

This summary is not inclusive of all job duties. Other job duties may be assigned at any point by the employee’s manager based upon the needs of the business.

Working Conditions

• Indoor and outdoor work in all types of weather conditions.
• May sit or stand for several hours at a time; climb up and down stairs multiple times each day; and lift up to 50 lbs.
• Must travel throughout your respective market area and be willing to utilize a digital tracking system on your vehicle as provided by the company.

Education & Experience Requirements

• High school diploma or equivalent
• Reliable transportation
• Hand tools related to type of work to be performed
• Experience as maintenance technician
• Above average ability to communicate with others and work as part of a team
• Intermediate computer skills and the ability to learn new software
• Knowledge of rental property management standards and practices