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Maintenance Support Specialist 1/2

Los Alamos National Laboratory

Los Alamos, NM

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JOB DETAILS
SALARY
$60,500–$93,600 Per Year
SKILLS
Administrative Skills, Auditing, Budgeting, Business Processes, Calendar Management, Computerized Maintenance Management System (CMMS), Construction Schedule, Corporate Policies, Cross-Functional, Customer Support/Service, Data Collection, Data Management, Database Administration, Dental Insurance, Document Control, Documentation, Electronic Document and Records Management System (EDRMS), Environmental Impact, Establish Priorities, Facilities Management, Facilities and Maintenance, Follow Through, Government Regulations, Interpret Regulations, Laboratory, Lift/Move 20 Pounds, Maintain Compliance, Maintenance Services, Multitasking, Operations Security (OPSEC), Performance Analysis, Performance Metrics, Policy Development, Presentation/Verbal Skills, Preventative Maintenance, Problem Solving Skills, Procedure Development, Program Evaluation, Quality Assurance, Quality Assurance Methodology, Records Management, Regulations, Regulatory Requirements, Research Skills, Safety Compliance, Safety/Work Safety, Schedule Development, Standards Development, Status Reports, Team Lead/Manager, Time Management, Training/Teaching, Tuition Fees, United States Citizen, Vision Plan
LOCATION
Los Alamos, NM
POSTED
13 days ago
What You Will Do
This position will be filled at either the Maintenance Support Specialist 1/2 level, depending on the skills of the selected candidate. Additional job responsibilities (outlined below) will be assigned if the candidate is hired at the higher level.

LANL enhances national security by ensuring the safety and reliability of the U.S. nuclear stockpile, developing technologies to reduce threats from weapons of mass destruction, and solving problems related to energy, environment, infrastructure, health, and global security concerns.

Work Control is a multidisciplinary group, providing deployed support to all Facility Operations Directorates (FODs) for maintenance planning, scheduling, and Computerized Maintenance Management System (CMMS) support. The MSS-Work Control group uses Integrated Work Management to plan, schedule, and perform work in a safe and secure manner.

The Maintenance Support Specialist (MSS) reports to the MSS-WFO Work Control Team Leader. This position develops, monitors, and validates the accuracy and auditing of performance data, reports, and other statistical information, and supports the development and implementation of Standardized Preventative Maintenance plans and routines in line with company policy, procedures, engineering guidelines and maintenance strategy.

Maintenance Support Specialist 1 ($60,500 - $93,600)

The successful candidate will be expected to:

  • Develop an understanding of governmental regulations and Laboratory policies impacting the maintenance program to ensure compliance.
  • Assist with gathering information necessary to develop, monitor and validate accuracy, and auditing performance data, reports, and other statistical information to ensure compliance with safety, quality, budget and schedule.
  • Provide administrative support in maintaining a database and other programs as required for use in development of performance measurements and other status reports.
  • Assist with evaluating, processes, programs, and procedures for potential improvements.
  • Under direct supervision, provide general issues management support, assist in reviews and compile data, and support management assessment activities.
  • Assist with training facility maintenance personnel on maintenance program.
  • Develop an understanding of related documentation systems and ensures compliance with all applicable document control and records management activities and security/compliance implications.
  • Assist with performing periodic reviews and assessments to ensure maintenance programs are implemented.
  • Understand and adhere to all Laboratory and industry regulatory guidance and governance specific to maintenance and quality assurance programs.
  • Support standard office functions, such as records management and customer service.
  • Prioritize, organize, and follow through with completing multiple tasks.
  • Work effectively under pressure to meet deadlines with interruptions, and while sometimes changing priorities.

Maintenance Support Specialist 2 ($72,800 - $115,400)

In addition to what was outlined at the lower level, at this level, the Maintenance Support Specialist 2 position is expected to:

  • Provide assistance with interpreting governmental regulations and Laboratory policies impacting the maintenance program to ensure compliance.
  • Develop and monitor auditing performance data, reports, and other statistical information to ensure compliance with safety, quality, budget and schedule.
  • Maintain databases and other programs as needed for use in development of performance measurements and other status reports.
  • Provide formal/informal training, and aid in evaluating and critiquing performance of training for facility maintenance personnel on maintenance programs.
  • Assist in implementing related documentation systems and ensure compliance with all applicable document control and records management activities and security/compliance implications.
  • Help evaluate processes, programs, and procedures for potential improvements.
  • Provide issues management support, reviews and compiles data, and assists in the development of final management assessments and/or recommendations.
  • May assist in conducting training for facility maintenance personnel on maintenance program and evaluate and critique performance.
  • Assist in performing periodic reviews and assessments to ensure maintenance programs are implemented.

What You Need


Minimum Job Requirements:

Communication: Ability to conceptualize and fully communicate major elements of processes supporting the maintenance program to both technical and non-technical personnel. Demonstrated ability to work independently.

Business Processes & Systems: Basic knowledge of and experience with policy and strategy performance assurance, metrics, including policy and procedure development, implementation, and enforcement. Full knowledge of and experience with document control and records management. Clear understanding of work hazards, safety practice policies and procedures.

Technical Competency: Knowledge and experience in conducting research, investigating alternative solutions, and recommending solutions on problems affecting facility maintenance and performance assurance; demonstrated ability to prepare and present reports.

Additional Job Requirements for Maintenance Support Specialist 2 Level:

In addition to the requirements outlined above, qualification at the higher level requires:

Strategic Communication: Ability to professionally conceptualize and communicate major elements of facility maintenance processes to stakeholders, including technical and non-technical staff, in both verbal and written formats. Demonstrated ability to work independently.

Business Processes & Systems: Full understanding of and experience with policy and strategy performance assurance, metrics, including policy and procedure development, implementation, and enforcement. Working knowledge of and experience with document control and records management. Working knowledge of business and maintenance program systems, quality assurance policies, practices, and procedures, and the legal requirements and environmental impacts affecting maintenance management.

Technical Competency: Experience and demonstrated skill in conducting research, investigating alternative solutions, and recommending solutions on problems affecting facility maintenance and performance assurance; skill to prepare and present reports.

Education/Experience at Maintenance Support Specialist 1 level: Position requires a minimum of 2 years related experience, or an equivalent combination of education and experience.

Education/Experience at Maintenance Support Specialist 2 level: Position requires a Bachelor's Degree and 5 years of related experience; or, an equivalent combination of education and experience directly related to the occupation.

Desired Qualifications:

  • Intermediate or advanced knowledge of P6 database, with direct experience scheduling maintenance, construction, or project activities.
  • Direct experience performing work using any computerized LANL facility management tools that may include Footprints, Asset Suite, EDRMS, etc.
  • Working knowledge of the Laboratory's quality assurance policies, practices, and procedures, the legal requirements and environmental impacts affecting maintenance management.
  • Active Q clearance.
  • Mobile Work Package experience.

Essential Job Functions (can perform with or without reasonable accommodation): sitting, standing, walking, climbing stairs, and lifting/carrying 10-20 pounds.

Work Location: The work location for this position is onsite and located in Los Alamos, NM. All work locations are at the discretion of management.

Position Commitment: Regular appointment employees are required to serve a period of continuous service in their current position in order to be eligible to apply for posted jobs throughout the Laboratory. If an employee has not served the time required, they may only apply for Laboratory jobs with the documented approval of their Division Leader. The position commitment for this position is 1 year.

Note to Applicants:
  • Applicants must submit a cover letter addressing the requirements of the position along with their resume.
  • Due to federal restrictions contained in the current National Defense Authorization Act, citizens of the People's Republic of China-including the special administrative regions of Hong Kong and Macau-as well as citizens of the Islamic Republic of Iran, the Democratic People's Republic of Korea (North Korea), and the Russian Federation, who are not Lawful Permanent Residents ("green card" holders) are prohibited from accessing facilities that support the mission, functions, and operations of national security laboratories and nuclear weapons production facilities, which includes Los Alamos National Laboratory.
Where You Will Work

Located in beautiful northern New Mexico, Los Alamos National Laboratory (LANL) is a multidisciplinary research institution engaged in strategic science on behalf of national security. Our generous benefits package includes:
  • PPO or High Deductible medical insurance with the same large nationwide network
  • Dental and vision insurance
  • Free basic life and disability insurance
  • Paid childbirth and parental leave
  • Award-winning 401(k) (6% matching plus 3.5% annually)
  • Learning opportunities and tuition assistance
  • Flexible schedules and time off (PTO and holidays)
  • Onsite gyms and wellness programs
  • Extensive relocation packages (outside a 50 mile radius)

Additional Details

Directive 206.2 - Employment with Triad requires a favorable decision by NNSA indicating employee is suitable under NNSA Supplemental Directive 206.2. Please note that this requirement applies only to citizens of the United States. Foreign nationals are subject to a similar requirement under DOE Order 142.3A.

Clearance: Q (Position will be cleared to this level). Selected applicants will be subject to a background investigation conducted by or on behalf of the Federal Government, and must meet eligibility requirements* for access to classified matter. This position requires a Q clearance. and obtaining such clearance requires US Citizenship except in extremely rare circumstances. Dependent upon the position, additional authorization to access classified information may be required, which may or may not be available to dual citizens. Receipt of a Q clearance and additional access authorization ultimately is a decision of the Federal Government and not of Triad.

*Eligibility requirements: To obtain a clearance, an individual must be at least 18 years of age; U.S. citizenship is required except in very limited circumstances. See DOE Order 472.2 for additional information.

New-Employment Drug Test: The Laboratory requires successful applicants to complete a new-employment drug test and maintains a substance abuse policy that includes random drug testing. Although New Mexico and other states have legalized the use of marijuana, use and possession of marijuana remain illegal under federal law. A positive drug test for marijuana will result in termination of employment, even if the use was pre-offer.

Equal Opportunity: Los Alamos National Laboratory is an equal opportunity employer. All employment practices are based on qualification and merit, without regard to protected categories such as race, color, national origin, ancestry, religion, age, sex, gender identity, sexual orientation, marital status or spousal affiliation, physical or mental disability, medical conditions, pregnancy, status as a protected veteran, genetic information, or citizenship within the limits imposed by federal, state, and local laws and regulations. The Laboratory is also committed to making our workplace accessible to individuals with disabilities and will provide reasonable accommodations, upon request, for individuals to participate in the application and hiring process. To request such an accommodation, please send an email to applyhelp@lanl.gov or call (505)-664-6947.

About the Company

L

Los Alamos National Laboratory