Maintenance Planner

Essential Job Functions:

• Receive, review and screen all work requests to ensure the scope of work is clearly described.
• Check work orders to ensure the priority is realistic and provide practical lead time, cost and other coding for accuracy.  Check for proper authorization of work requests.
• Create a work order for all approved & needed requests.  Refer all questionable or unapproved work requests to Maintenance Manager for approval.
• Manage and maintain the Work Flow process (work identification, planning, scheduling, execution, and auditing).
• Obtain blueprints, drawings, instruction manuals and special procedures, as needed, from files or job packets to clarify the intent of work orders.
• Work closely with purchasing for timely delivery of parts and equipment.
• Identify and obtain determinable materials, entering materials needed on work order(s).
• Ensure safety needs are given a top priority in planning & scheduling.
• Estimate each work order showing sequence of steps, number of technicians and required labor hours.  Lists any special tools or equipment needed.
• Estimate cost for each work order in terms of direct labor, materials required and total costs.
• Maintain backlog of work orders with appropriate status codes.

• Facilitate weekly Coordination Meeting with Operations to gain consensus on priorities, negotiate downtime windows and agree on the most effective use of available resources.

• Communicate with operations to ensure equipment availability prior to scheduling. 
• Coordinate with operations and engineering staff to resolve bottlenecks and/or problems
• Have a complete knowledge of the PM & Planned workload.  Provide and publish a weekly work schedule.  Ensure the schedule balances with the hours available & each person is fully loaded.
• Schedule every minute of every workday for each technician.
• Carefully review completed schedules & capture all appropriate comments in the database.
• Avoid waste and misuse of product & materials.
• Assist with maintaining effective inventory levels & turns
• Oversee BOM inventories.
• Use reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches.
• Review actual vs. estimated labor & materials for completed jobs, to determine corrective measures to improve the accuracy of estimating & improving methods.
• Network with other sites to establish best practices
• Customer liaison for non-emergency work
• Provide feedback to technicians and Maintenance Manager on technician performance.
• Maintain necessary records & files.  Report meaningful & accurate control reports and KPIs.
• Must be able to perform essential functions of this position with or without reasonable accommodation.

Behaviors/Skills:

Some of the Behaviors needed to successfully perform this position are:

Leadership Behaviors:

• Puts The Customer First - Anticipates customer needs, champions for the customer, acts with customers in mind, exceeds customers’ expectations, gains customers’ trust & respect.
• Communicates Effectively & Candidly - Communicates clearly & directly, approachable, relates well to others, engages people & helps them understand change, provides & seeks feedback, articulates clearly, actively listens.
• Achieves Results Through Teamwork – Is open to diverse ideas, works inclusively & collaboratively, holds self & others accountable, involves others to accomplish individual & team goals.
• Leads Through Positive Influence – Demonstrates strong character; builds partnerships; models a conscious balance between work & personal life; takes personal responsibility for own development; role models leadership qualities such as motivation, inspiration, passion & trust.
• Coaches & Develops Others - Develops & cares about associates, builds effective teams, helps people be their best, values & manages diversity, provides candid & constructive feedback.
• Leads Change & Innovation - Challenges the status quo, embraces technology, puts forward creative ideas, champions & implements process improvements, gathers the ideas of others, demonstrates good judgment about which ideas will work.
• Executes With Excellence - Is action oriented, drives for results, sets clear expectations & milestones, reviews progress, acts decisively, solves problems, can be counted on to consistently meet or exceed goals.
• Provides Clear & Strategic Direction - Plans & organizes well, sets a clear & simple course of action, stays focused on the most important priorities, has the ability to visualize & plan for the future, understands the industry & marketplace.
• Safety Awareness -Identifying & correcting conditions that affect employee safety; upholding safety standards.

Position Qualifications:

• 5–8 years’ experience in Maintenance Management
• Proficient Computer skills
• Prioritize & organize work based on changing & challenging deadlines.
• Communicate effectively with associates, staff, and senior management.
• Respond effectively to changing demands.
• Diagnose situations and adjust timely.
• Excellent organization & leadership skills
• Willing to work flex hours based on operational demand.
• Read/write in English and possess good writing skills

Desired Previous Job Experience:

• Management & operational experience, knowledge of systems
• Knowledge of Microsoft programs (Excel, Word, and Access)
• Proactive Maintenance experience

Physical Demands:

• Regularly required to do the following activities:
  • Walk, bending, twisting, squatting up to 80% of your time.
  • Able to work in temperature-controlled areas negative -14 degrees, 34 degree, and ambient temperature up to 80% of your time.
  • Talk and hear.
  • Must not have a fear of heights.
  • Climb stairs and/or ladders; twist upper torso, stoop, kneel, crouch and/or crawl.
  • Reach up and out with hands and arms.
  • Lift up to 80 pounds and carry for short distance.
  • Specific vision abilities required include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Potential Career Path:

• Maintenance Manager
• Maintenance Supervisor
• IT Manager