The General Supervisor - Maintenance & Facilities role provides direct leadership to shift supervisors and facility technicians, integrating equipment maintenance, utilities, and site infrastructure into a cohesive, high-performing operation.
This position serves as the maintenance voice in daily operating rhythms, ensuring rapid response to issues, strong cross-functional alignment, and continuous improvement in equipment and facility performance.
Key Responsibilities
Maintenance & Reliability Execution
Lead execution of preventive, predictive, and corrective maintenance work orders and responses across all production equipment and plant systems
Drive downtime reduction and OEE improvement through disciplined troubleshooting and root cause problem solving
Own maintenance response time to breakdowns, ensuring rapid triage, escalation, and resolution to minimize production impact
Establish clear expectations and accountability for response time, repair quality, and follow-up actions
Support installation, commissioning, and optimization of new equipment as requested.
Facilities & Utilities Management
Oversee maintenance response to issues with plant infrastructure, including buildings, grounds, utilities, and critical systems (HVAC, compressed air, water, fire protection, etc.)
Ensure reliability of utility systems and facility services required for uninterrupted operations
Manage contracted services (janitorial, waste removal, grounds, etc.) and vendor performance as assigned.
Daily Operations & Tier Escalation Leadership
Serve as the maintenance representative in Tier 2 and Tier 3 meetings, providing clear status on downtime, constraints, and recovery plans
Own escalation of maintenance-related issues, ensuring timely communication, prioritization, and cross-functional alignment
Drive closure of escalated issues with defined actions, owners, and timelines
People Leadership & Development
Directly lead maintenance supervisors and facility technicians, setting clear expectations for safety, quality, responsiveness, and performance
Build a high-accountability culture focused on urgency, ownership, and teamwork
Coach and develop frontline leaders and skilled trades to strengthen bench depth and technical capability
Support staffing, scheduling, training, and performance management processes
Safety, Compliance & Risk Management
Ensure compliance with all OSHA, EPA, and company policies related to maintenance and facility operations
Maintain and support programs including fire protection systems, environmental reporting, and permit compliance
Lead safe work practices, including LOTO, confined space, and contractor safety
Proactively identify and mitigate operational and infrastructure risks
Planning, Budget & Control
Drive cost control through effective resource utilization, contractor management, and inventory oversight
Partner on shutdown planning and major maintenance events to optimize efficiency and minimize downtime
Ensure accurate maintenance data, asset history, and reporting for decision-making
Trained on all applicable SOPs, LOPs, policies, and procedures.
About the Company
K
Kohler Co
Gracious living is marked by qualities of charm, good taste and generosity of spirit. It is further characterized by self-fulfillment and the enhancement of nature. Our mission is to improve your sense of gracious living in every experience you have with a KOHLER® product or service.