Maintenance Director

OVERVIEW:

Sapphire Health Services specializes in providing comprehensive care and living solutions tailored to meet the diverse needs of seniors and individuals requiring specialized support. With a commitment to excellence and a passion for exceptional care, we offer a range of services designed to promote independence, dignity, and well-being at every stage of life. We are committed to enhancing the quality of life for our residents and pride ourselves on fostering a warm and supportive environment where personalized care is tailored to meet specific needs. Sapphire Health Services is currently seeking a dedicated individual to join our team and uphold our commitment to excellence.

JOB SUMMARY:

The Maintenance Director is responsible for the overall maintenance, safety, appearance, and operation of the community's buildings, grounds, equipment, and utility systems. This position oversees preventative maintenance programs, regulatory compliance, life safety systems, vendor management, and emergency preparedness while ensuring a safe, comfortable, and well-maintained environment for residents, visitors, and employees.

The Maintenance Director serves as a member of the community leadership team and partners with department leaders to support quality resident care and operational excellence.

RESPONSIBILITIES:

• Oversee the maintenance and repair of buildings, resident rooms, common areas, grounds, equipment, and utility systems.
• Ensure the community remains safe, clean, functional, and visually appealing.
• Perform and coordinate repairs related to plumbing, electrical, HVAC, carpentry, painting, flooring, appliances, and general building maintenance.
• Respond promptly to maintenance requests and prioritize work orders based on urgency and resident needs.
• Maintain maintenance logs, records, and documentation of completed work.
• Develop and manage a comprehensive preventative maintenance program.
• Schedule and perform routine inspections of building systems and equipment.
• Ensure maintenance activities are completed in accordance with manufacturer recommendations, regulatory requirements, and company standards.
• Monitor equipment performance and proactively address maintenance concerns to minimize downtime and costly repairs.gs, records, and documentation of completed work.
• Ensure compliance with all applicable federal, state, local, and company regulations related to facility operations and life safety.
• Maintain fire alarm systems, sprinkler systems, emergency lighting, generators, fire extinguishers, and other life safety equipment.
• Conduct routine safety inspections and corrective actions as needed.
• Participate in regulatory surveys, inspections, audits, and life safety reviews.
• Maintain required compliance documentation and records.
• Assist with development, implementation, and maintenance of emergency preparedness and disaster response plans.
• Participate in emergency drills and preparedness exercises.
• Respond to facility emergencies including power outages, weather events, equipment failures, and other urgent situations.
• Coordinate emergency repairs and recovery efforts as necessary.
• Coordinate and oversee outside vendors, contractors, and service providers.
• Obtain bids, review proposals, and monitor contracted work for quality and compliance.
• Ensure contractors follow safety requirements and community policies while on-site.
• Monitor service agreements and recommend cost-effective solutions.
• Oversee maintenance of landscaping, parking lots, walkways, exterior lighting, and outdoor common areas.
• Assist with snow removal, storm preparation, and seasonal maintenance activities as required.
• Collaborate with housekeeping and environmental services teams to ensure a safe and attractive environment.
• Manage maintenance department budgets and expenditures.
• Monitor supply inventories and order materials as needed.
• Identify opportunities to improve efficiency and control maintenance-related expenses.
• Maintain tools, equipment, and maintenance supplies in good working order.
• Supervise maintenance staff and provide coaching, training, and performance management.
• Promote a culture of safety, accountability, customer service, and teamwork.
• Assist with recruiting, onboarding, and development of maintenance team members.
• Participate in leadership meetings and community operational planning.
• Build positive relationships with residents, families, visitors, and staff.
• Address maintenance concerns promptly and professionally.
• Support resident satisfaction by ensuring a safe, comfortable, and welcoming environment.
• Other duties as assigned

RESPONSIBILITIES:

• High school diploma or equivalent.
• Minimum three (3) years of maintenance, facilities management, building operations, or related experience.
• Experience with building systems including HVAC, plumbing, electrical, and general maintenance.
• Valid driver's license and acceptable driving record.
• Ability to participate in on-call and emergency response responsibilities.
• Experience in skilled nursing, assisted living, memory care, healthcare, hospitality, or senior living environments.
• Previous supervisory or management experience.
• Knowledge of healthcare life safety regulations and survey requirements.
• Trade certifications or specialized training in HVAC, electrical, plumbing, or related fields.
• Strong knowledge of building systems, maintenance practices, and preventative maintenance programs.
• Understanding of life safety systems and emergency preparedness requirements.
• Strong troubleshooting and problem-solving abilities.
• Ability to read technical manuals, blueprints, and maintenance documentation.
• Strong organizational and project management skills.
• Excellent communication and customer service skills.
• Ability to prioritize multiple tasks and respond effectively to emergencies.
• Ability to walk, stand, climb ladders, bend, kneel, crawl, and work in confined spaces.
• Ability to lift, carry, push, and pull up to 50 pounds regularly and greater weights with assistance.
• Ability to work indoors and outdoors in varying weather conditions.
• Ability to respond to emergency situations outside normal business hours as needed.