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Maintenance Coordinator

IESA Limited

Rocky Mount, NC

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JOB DETAILS
SKILLS
Cargo/Freight, Change Management, Computer Skills, Consumer Goods and Services, Continuous Improvement, Cost Control, Customer Relations, Customer Retention/Renewal, Customer Support/Service, Detail Oriented, ERP (Enterprise Resource Planning), Interpersonal Skills, Inventory Management, Maintain Compliance, Microsoft Office, Microsoft Windows Operating System, Negotiation Skills, Order Delivery, Organizational Skills, Performance Metrics, Presentation/Verbal Skills, Process Improvement, Purchase Orders, Purchasing/Procurement, Safety Training, Safety/Work Safety, Sales, Sales Management, Technical Support, Telephone Skills, Time Management, Vendor/Supplier Evaluation, Vendor/Supplier Relations, Vendor/Supplier Selection, Writing Skills
LOCATION
Rocky Mount, NC
POSTED
4 days ago

ABOUT THE ROLE

The Maintenance Coordinator's prime responsibility is to provide support to our customer in relation to day-to-day MRO products and services. Utilizing the customer and RS ERP systems, this role will support, expedite, and provide technical assistance for RS' core products & services, including sourcing and PO placement as needed.

KEY RESPONSIBILITIES

  • Delivery of customer contractual commitments
  • Manage specific storeroom activities to assist the procurement and operations team as identified by the site manager:
  • New Part Adds
  • Rush Order Delivery Expedites
  • Receiving Support
  • Functional Equivalent Form Management
  • Freight Discrepancy Management
  • Repair Program
  • Continuous Improvement Projects
  • NMI Resolution
  • Returns to Vendor
  • Assist procurement in sourcing of products as needed
  • Respond to customer inquiries regarding company products and services
  • Check the availability of stock
  • Place and expedite purchase orders for stock and non-stock items to support urgent requests from the customer
  • Complete and monitor reports including procurement and supplier performance metrics
  • Participate in special projects as directed, including process improvement teams
  • Assist in identification, sourcing and procurement of MRO requirements (Core product areas) on behalf of the customer
  • Identify, implement, and manage opportunities for Continuous Improvement by working with customer engineering, purchasing, and production teams
  • Provide IDR support
  • Use the RS Preferred Supplier Program and approved suppliers to ensure delivery of cost savings and assist procurement in the supplier relationship to deliver highest levels of service and availability
  • Expedite and manage new and outstanding orders to achieve delivery performance to the agreed due date; ensure regular communication with customer stakeholders
  • Monitor, be responsible for, and promote health and safety within the site operation, ensuring adherence to RS Integrated Supply and the Customer's Health & Safety Policy at all times
  • Other duties as assigned

CANDIDATE REQUIREMENTS

  • Strong interpersonal and phone skills
  • Excellent verbal and written communication
  • Ability to meet deadlines
  • Detail-oriented and well-organized
  • Strong computer literacy skills - Windows, Microsoft Office Suite, Inventory Management Systems
  • Working knowledge of Health and Safety requirements
  • Knowledge of industrial consumables/MRO market and products and their applications
  • Strong sales and customer relationship development skills
  • Negotiation skills at multiple levels within the customer and the supplier organizations
  • Recording and maximizing cost savings to mutual benefit
  • Ability to prepare and deliver basic reports to illustrate evolution of customer-specific KPIs
  • Embrace RS Integrated Supply's initiatives and assist with the change management process when needed
  • Ability to work within projects that result in new business opportunities and/or increase customer retention

About the Company

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IESA Limited