We are seeking a highly organized and proactive Maintenance Coordinator to oversee
maintenance operations, vendor relationships, and administrative processes that support our
property management team. This role is responsible for coordinating apartment turns, managing
work orders, scheduling vendors, conducting administrative inspections, maintaining key control
procedures, and organizing the on-call rotation to ensure efficient operations and exceptional
service for residents.
The ideal candidate thrives in a fast-paced environment, has excellent communication skills,
and can effectively prioritize multiple projects while maintaining accuracy and attention to detail.
Key Responsibilities
Turn Board Management
Oversee and maintain the apartment turn board, ensuring unit readiness timelines are
met.
Coordinate with maintenance teams, vendors, and property staff to keep turns on
schedule.
Monitor progress and communicate updates on unit status and completion dates.
Identify delays and proactively resolve scheduling conflicts.
Vendor Coordination
Schedule and coordinate third-party vendors for maintenance and capital projects.
Maintain vendor communication regarding work orders, timelines, and property access.
Track vendor performance and ensure work is completed according to company
standards.
Process and organize vendor documentation as needed.
Work Order Management
Review, assign, and monitor maintenance work orders for timely completion.
Coordinate priorities between maintenance staff and outside contractors.
Follow up on outstanding requests and ensure residents receive updates when
appropriate.
Generate reports and identify trends to improve response times and efficiency.
Administrative Walks & Quality Control
Conduct routine administrative post turn walks to identify any remaining maintenance
concerns and verify completion of work.
Document findings and coordinate corrective actions.
Key Management & Auditing
Maintain accurate inventory and control of property keys.
Perform routine key audits and reconcile discrepancies.
Ensure compliance with company key management policies and security procedures.
On-Call Scheduling
Create and maintain the maintenance department's on-call rotation schedule.
Coordinate schedule changes, holiday coverage, and emergency assignments.
Communicate on-call expectations and updates to team members.
General Administrative Support
Maintain organized maintenance records and documentation.
Assist with reporting, scheduling, and operational tracking.
Collaborate with property managers and maintenance leadership to improve workflows.
Support departmental initiatives and special projects as assigned.
Qualifications
High school diploma or equivalent required; associate's degree or related experience
preferred.
Previous experience in property management, maintenance administration, or
Operations coordination preferred.
Strong organizational and time management skills.
Excellent written and verbal communication abilities.
Ability to manage multiple priorities in a deadline-driven environment.
Proficiency with Microsoft Office and property management software.
Strong attention to detail and commitment to accuracy.
Ability to work independently while collaborating effectively with cross-functional teams.
Requirements
Experience coordinating apartment turns and vendor schedules.
Knowledge of maintenance operations and work order systems.
Familiarity with key control procedures and inventory management.
Strong problem-solving and customer service skills.
Ability to anticipate needs and proactively address operational challenges.
Benefits