Mainline Service Advisor | Commission-Based - Tonkin Hillsboro Ford

You are an experienced Service Advisor who thrives on clear communication, organization, and delivering a positive customer experience. With prior Service Advisor experience-ideally at a domestic dealership-you understand how important it is to be the bridge between the service department and clients. You take pride in setting expectations, keeping customers informed, and helping ensure every service visit runs smoothly.

In this role, your primary responsibility will be communicating with customers who are either having their vehicles serviced or scheduling upcoming maintenance. If you're looking for a long‑term opportunity where your experience is valued and your career growth is supported, this could be the right next step.

You'll join Tonkin Hillsboro Ford, a rapidly growing dealership with big plans for 2026 and beyond. Known for developing talent and promoting from within, Tonkin Hillsboro Ford is an excellent place to grow your career while being part of an expanding, forward‑thinking team.

Why Join the Tonkin Family of Dealerships?

When you join the Tonkin Family of Dealerships, you become part of a well‑established automotive group that believes in investing in its people and building careers-not just filling positions.

• Internal Growth Opportunities - We regularly promote from within and support career progression
• Supportive, Team‑Oriented Culture - Work with professionals who value collaboration and respect
• Training & Development - Ongoing support to help you sharpen your skills and advance
• Stability & Reputation - A trusted name with deep roots in the communities we serve
• Modern Facilities & Resources - Tools and environments designed to help you succeed

Service Advisor Job Responsibilities

• Ensure that customers receive prompt, courteous, and effective service
• Drive the sales of technicians' time to meet the department's sales forecast
• Prioritize required services and be prepared to provide options upon request
• Keep customers informed of completion times, service expenses, and possible changes
• Ensure customers have positive dealership experience

Service Advisor Benefits and Compensation

In addition to competitive pay, our benefits are designed to support you and your family…

• Employer-subsidized Medical and Dental insurance, with comprehensive coverage options
• Company-Paid Life Insurance, Employee Assistance Plan, and text-based Telehealth
• A variety of voluntary benefit options, including Short and Long-Term Disability, Critical Illness, Accident, Pet, as well as additional life insurance for you and your family
• 401(k) with Company Match
• Generous Paid Time Off that begins accruing from Day 1
• Exclusive employee pricing for you and your family on parts, service, and vehicles

Service Advisor Qualifications

• 1-3 years of previous Automotive Advising
• A desire to work effectively in a team environment
• Strong attention-to-detail
• Must be willing to work a Tuesday - Saturday schedule

Corporate requirements: Must be 18 years or older with a valid driver's license and clean driving record, able to pass a criminal background check and pre-employment drug screen.

If you're ready to start your career as our next Service Advisor - Apply now!