Mailroom Clerk - Redstone Arsenal

• Minimum 1 year experience in a mailroom operations facility or comparable setting
• Proficiency with the Microsoft Office suite and general computer operation is required.
• Working knowledge of a Mailroom environment is preferred.
• Working knowledge of disability management and awareness.
• Knowledge of the Ability One federal law is preferred.
• Working knowledge of handling classified packages and how to prepare them.
• Working knowledge of answering phones and greeting visitors.
• Ability to operate the X-Ray machine.
• Experience with security regulations required for working in a mail room is preferred.

• Must be authorized for coverage under agency insurance if operating an agency vehicle, have a good driving record, a valid driver’s license, and/or the required level of personal auto insurance.
• Must be able to satisfactorily complete a background check, per company requirements.
• Ability to communicate with tact and maintain confidentiality.
• Adequate ability in communicating in spoken conversation – adequate volume of speech.
• Adequate ability in writing/reading/mathematics.
• Ability to effectively build and maintain positive working relationships with management and peers.
• Strong organizational, project planning, and management experience with proven analytical and multi-tasking skills.
• Superior listening, verbal, and written communication skills.
• Must be able to obtain and maintain a DOD secret-level clearance.

• Project Manager (through Lead Mailroom Clerk)

• N/A

• Receive, prepare, sort, and distribute mail in accordance with the Performance Work Statement (PWS).
• Operate mail metering equipment.
• Prepare documents and keep records in accordance with the PWS.
• Performs mailroom operations in an effective, efficient, and safe manner, in strict compliance with all safety and security regulations.

• Arrive on time and ready to work on the assigned schedule. 
• Provide a high level of customer service to all patrons, coworkers, and other interested parties.
• Perform mailroom operations in accordance with (PWS) requirements and site-specific guidelines.
• Take direction, interact, and maintain open communication with supervisor/lead.
• Support the company vision, values, and quality program controls.

• Adequate ability for conversation, telephone use, and emergency information systems.
• Ability to be independently mobile on all surfaces and in all situations
• Ability to move safely about the work area.
• Ability to retrieve items from high and low areas
• Ability to perceive size, discrimination, temperature, shapes, and/or textures
• Physical stamina to work at least 8 hours per day.
• Physically able to lift boxes and packages weighing up to 70 pounds using proper equipment and lifting techniques.

• Must be able to change routine positively.
• Must be able to follow through on assignments independently.
• Must have good organizational skills.
• Must have a long attention span to listen to people, perceive the real problems, and bring issues to a successful conclusion.
• Must be able to analyze many variables and choose the most effective course of action for the organization at any given point in time.
• Must possess effective oral and written communication and interpersonal skills.
• Must be able to maintain confidentiality.
• Must have stable work behaviors daily.
• Must have adequate individual coping skills.
• Must be able to maintain good work attendance.
• Must be able to resolve problems, handle conflict, and make effective decisions even in emergencies.
• Must be able to exercise good judgment to maintain a safe work environment.

• Other duties as assigned

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