Documentation, High School Diploma, Insurance, Mail Processing, Operational Strategy, Operational Support, Operations Management, Problem Solving Skills, Service Level Agreement (SLA)
LOCATION
Scottsdale, AZ
POSTED
4 days ago
Job Posting Title - Mail Room Assistant/Clerk I Location :Scottsdale AZ
Job Description Summary The Document Service Associate ll facilitates effective and efficient document servicing operations by supporting multiple workflows, processing outbound mail and opening, sorting, scanning and distributing received insurance-related mail.
Job Description Key Responsibilities
Enables achievement of service level agreements by processing inbound and outbound mail quickly
Develops and enhances document servicing skills and knowledge by participating in cross-training
Manages time-sensitive, complex or critical documents
Facilitates preparation of incoming insurance-related mail by opening envelopes with industrial equipment, manually removing envelope contents and sorting documentation for scanning
Processes high volume of received documentation by reviewing and sorting individual documents, adding separator sheets and utilizing scanning equipment to capture mailed documentation within internal systems
Manages outgoing documentation by processing high-volume of metered mail, preparing overnight packages, ensuring application of correct postage and updating records
Contributes to success of document servicing operations by assisting with quality checks, resolving minor processing issues and providing advice and guidance to peers
Education
High School Diploma or GED (Preferred)
Experience
0-2 years experience (Preferred)
Education & Experience (in lieu)
In lieu of the above education requirements, an equivalent combination of education and experience may be considered.