Business Operations, Customer Experience, Customer Relations, Leadership, Peachtree Accounting, Performance Metrics, Power Amplifier, Revenue Growth, Sales, Sales Prospecting, Team Player
LOCATION
Atlanta, GA
POSTED
7 days ago
Location
This position is located at 3035 Peachtree Rd NE, Atlanta, Georgia, 30305 United States
Role Summary
A Stylist plays a pivotal role in delivering an exceptional customer experience by balancing expert styling advice with a strong selling culture. They foster genuine connections, provide personalized service and contribute to a collaborative and inclusive team environment.
Role Responsibilities
Customer Experience
Contribute to upholding an extraordinary service culture where all customers feel welcome, heard and valued
Offer personalized styling advice and curated product recommendations to elevate the customer experience
Build lasting relationships through outreach, networking and personalized follow-ups. Use technology to clientele and provide a seamless experience to all customers
Teamwork + Communication
Contribute to an inclusive environment by helping to amplify all voices, actively seeking and advocating for different perspectives
Actively participate in sharing product knowledge, styling tips and current trends to inspire both customers and team members
Build strong relationships with peers and leadership, contributing to a positive and inclusive team dynamic
Visual + Business Operations
Understand and act on store performance metrics to influence selling and styling decisions
Capitalize on walk-in traffic and identify opportunities to maximize sales; action in partnership with store leadership to drive incremental sales to achieve company and store goals
Role Qualifications
Experience in building customer relationships or clienteling• Ability to work flexible hours to meet the needs of the store including nights, weekends, and holidays
The Perks
URBN offers comprehensive Perks & Benefits to employees. Availability and eligibility to specific benefits may be subject to your location and employment status. Benefits include medical, dental, vision, PTO, generous employee discounts, retirement savings and much more! For additional information visit https://www.urbn.com/work-with-us/stores