LVN Case Manager

Job Title: Case Manager

Job Description

The Case Manager is responsible for identifying complex cases based on enrollment criteria and managing a caseload of assigned members. The role requires performing routine follow-ups with patients, which may take place via phone, at the primary care provider's office, in the patient"s home, or other appropriate settings. The Case Manager will contact members after hospital discharge and ensure thorough documentation of interactions and outcomes within established timeframes.

Responsibilities

• Identify complex cases based on enrollment criteria.
• Monitor and manage assigned member caseloads.
• Perform routine follow-ups with each patient in various settings.
• Contact members post-hospital discharge and after transitional nurse visits.
• Discuss program details with members and initiate the enrollment process.
• Ensure documentation is thorough and completed within established timeframes.
• Document actions taken to prevent readmission and other transitions of care.
• Complete HRA required outreach within 30 days of eligibility or upload from health plan.
• Develop and update an individualized plan of care with S.M.A.R.T. goals.
• Collaborate with healthcare providers and staff to optimize care continuity.
• Educate members about available organizational and community resources.
• Mail out welcome packets including Resource Booklet information to members.
• Obtain updated orders from healthcare providers to initiate services.
• Submit orders with supporting documentation to the case management support team.
• Attend Care Coordination IDT meetings and staff meetings.
• Collaborate with the scheduling team for appropriate member scheduling.
• Assist with processing referrals to expedite care and optimize health.
• Submit communication forms and advanced directives according to departmental policies.
• Stay updated on hospital discharge planning intervention expectations.

Essential Skills

• Acute care experience.
• Proficiency in case management and hospital settings.
• Graduate of an accredited Licensed Vocational Nursing program.
• Current LVN nursing license.
• 2 years of clinical nursing experience or 1 year of case management experience.
• Knowledge of medical terminology.
• Proficiency in Microsoft Office applications.

Additional Skills & Qualifications

• Ability to utilize computers and software applications effectively.
• Strong communication and organizational skills.

Work Environment

The position is a fully onsite role in an office environment, operating Monday through Friday from 8am to 5pm. This is a minimum 12-week assignment covering a leave of absence in the department. The dress code is scrubs.

Job Type & Location

This is a Contract position based out of Victorville, CA.

Pay and Benefits

The pay range for this position is $24.19 - $31.45/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Victorville,CA.

Application Deadline

This position is anticipated to close on Jul 28, 2026.

About Actalent

Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 20,000 consultants and 5,000 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500. We are proud to be an Engineering News-Record (ENR) Top 500 Design Firm for our engineering design services and a ClearlyRated Best of Staffing winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email actalentaccommodation@actalentservices.com for other accommodation options.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.