What''s in it for you…
About this job...
Our Massage Therapist is responsible for delivering exceptional, customized bodywork services to a discerning, global clientele in a luxury hotel spa environment. This role requires advanced therapeutic skill, refined professionalism, and a deep commitment to guest satisfaction. The ideal candidate blends clinical expertise with intuitive service, creating transformative wellness experiences aligned with the hotel's brand standards.
What you''ll be doing...
Deliver a bespoke massage experience tailored to each guest's needs, preferences, and wellness goals
Conduct thorough, discreet guest consultations to assess medical history, sensitivities, and treatment objectives
Create a calm, welcoming, and restorative environment before, during, and after each service
Maintain the highest level of professionalism, confidentiality, and discretion, especially with VIP and repeat guests
Educate guests on wellness recommendations and post‑treatment care when appropriate
Perform a wide range of modalities as detailed in our spa menu
Modify pressure, techniques, and modalities based on guest anatomy and comfort
Remain current on therapeutic trends, luxury spa rituals, and integrative wellness practices
Adhere to all state licensing laws, hotel policies, and spa standard operating procedures
Maintain impeccably clean treatment rooms, linens, and equipment in accordance with hygiene protocols
Accurately document guest preferences and treatment notes per spa guidelines
Support retail initiatives by recommending premium spa products in a consultative, non‑transactional manner
Collaborate with spa reception, management, and fellow therapists to ensure seamless guest experiences
Requirements....
Communication:
Physical:
About First Hospitality…
Founded in 1985 and based in Chicago, First Hospitality is a forward-thinking hotel development, investment, and management company. First Hospitality's strategic vision is to create value for all through excellence and an openness to doing things differently.
First Hospitality seeks to attract and retain a high-performing and diverse workforce in which employee's differences are respected and valued to better meet the varying needs of the customers we serve. FH fosters an inclusive work environment that promotes collaboration, flexibility, and fairness. Equal Opportunity Employer.