LTSS Service Care Manager

Summary:

• Work Mode: Remote-NC, Region 2, EST zone
• Duration: 5 months, extension and/or conversion possible but not guaranteed
• Must be able to travel and make face-to-face visits to members in Region 2 counties, with potential for > 50% travel
• Shift: 8-hour day, 40-hour work week, 8am-5pm EST Mon – Friday

Responsibilities:

• Develop, assess, and coordinate holistic care management activities to support quality, cost-effective healthcare outcomes
• Create or support personalized service plans for long-term care members
• Educate members, families, and caregivers about available services and benefits
• Work collaboratively with a team including utilization management, quality, transition of care, care managers, coordinators, and navigators

Requirements:

• Bachelor's degree required
• Minimum two years of experience in LTSS and/or HCBS coordination, care delivery monitoring, and care management
• Prior experience in social work, geriatrics, gerontology, pediatrics, or human services
• Must have an unrestricted driver's and practice license

Preferred Skills:

• RN or LCSW licensure preferred
• Prior managed care experience
• Strong care management experience
• Effective communication skills
• Proficient computer skills

Benefits:

• Opportunity to make a direct impact on members with complex medical needs
• Collaborative team environment focused on coordination, support, and quality member care