LTL Trucking - OS&D Clerk III

OS&D Regional Clerk - Level III

Oak Harbor Freight Lines is an established, successful regional trucking company covering Washington, Oregon, Idaho, Nevada, Utah, Arizona & California. As a premier carrier offering superior service, we are always interested in exceptional people with excellent skills who strive to always achieve their best. Join the Corporate OS&D department as an OS&D Regional Clerk - Level III.

Overview:

The OS&D Regional Clerk - Level III is responsible for managing and resolving freight discrepancies throughout an assigned region, including overages, shortages, damages, refusals, and unidentified freight. This position serves as the primary OS&D resource for terminal personnel, ensuring timely resolution of freight exceptions while maintaining compliance with Oak Harbor policies and procedures.

Essential Duties and Responsibilities:

• Manage and investigate all regional OS&D freight issues.
• Serve as the primary OS&D contact for assigned terminals.
• Maintain accurate OS&D manifests, reports, and freight records.
• Communicate with internal and external customers to resolve freight discrepancies.
• Train and support terminal personnel on OS&D procedures and best practices.
• Coordinate investigations involving shortages, damages, unidentified freight, salvage, disposal, inspections, and tracing activities.
• Conduct dock checks, quality control inspections, and monitor OS&D storage areas.
• Assist with hazardous materials procedures, inventory tracking, and compliance requirements.
• Utilize AS400 and other company systems to track, investigate, and resolve freight exceptions.
• Travel within the region as needed.
• Attend meetings, training sessions, and perform other duties as assigned.

Qualifications:

• Forklift certification recommended.
• 3-5 years of transportation experience required.
• 3-5 years of OS&D experience preferred.
• Strong customer service, communication, and problem-solving skills.
• Proficient with Microsoft Office; AS400 experience preferred.
• Excellent organizational, analytical, and investigative abilities.
• Ability to manage multiple priorities and work independently.
• High school diploma or GED required.

Benefits:

• Medical, dental, vision - You choose which plan suits you and your family.
• Single person pays up to 2% of gross income.
• Entire family pays up to 4% of gross income.
• 401K match of 100% on the first 5% contribution.
• Accrue 80 hours of PTO within the first 11 months.
• Holiday pay after your 90 days.

http://www.oakharborbenefits.com/full-time-regular-employees.html

Oak Harbor Freight Lines is an Equal Opportunity Employer