LTCR Inspector

Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. At HHSC, your contributions matter, and we support you at each stage of your life and work journey.

Our comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more. Explore more details on the Benefits of Working at HHS webpage.

Job Details

Functional Title: LTCR Inspector Job Title: Inspector - License & Cert Agency: Health & Human Services Comm Department: Waiver Survey & Certification Posting Number: 14786 Closing Date: 05/10/2026 Posting Audience: Internal and External Occupational Category: Protective Services Salary Range: $5,035.99 - $6,779.25 Pay Frequency: Monthly Salary Group: TEXAS-B-20 Shift: Day Additional Shift: Telework: Not Eligible for Telework Travel: Up to 80% Regular/Temporary: Regular Full Time/Part Time: Full time FLSA Exempt/Non-Exempt: Nonexempt Facility Location: Job Location City: HOUSTON Job Location Address: 9460 HARWIN Other Locations: MOS Codes: 6016,6017,8012,8056,1S0X1,2A7X2,2F0X1,43HX,4E0X1,640A,68R,86M0,87G0,87I0,87Q0,8I000,8I100,8S000,AD LS,ME,MSSD,MSSE,MSSR,MST,OAP11,OAP14

If you are looking for a place to work where you can establish a career that is filled with purpose, this is the job for you! LTCR Inspector - Starting Market Rate Salary $60,431.88

Job Description

The Inspector V conducts on-site inspections and investigations including those involving abuse, neglect, and exploitation of adults and children with mental illness or intellectual, developmental, and physical disabilities in various Texas Long-Term Care facilities:

• Home and Community-Based Services (HCS) Waiver Program
• Texas Home Living (TxHmL) Waiver Program

Investigations are completed in accordance with Texas Administrative Code and Long-Term Care Regulatory (LTCR) policy. The Inspector will testify at hearings or in court proceedings to provide information regarding policy/procedures, history, findings, or activities.

Works occasionally outside of traditional working hours (8 am - 5 pm), which includes evening hours, weekends, and holidays, as required for case-related functions, on-call duties, and/or as required by management.

This position offers a competitive starting salary; excellent state benefits, including health insurance and retirement; and the opportunity to regularly travel to different providers within a region and across the state - Please see the Additional Information section below for more detail on travel.

Key Responsibilities

In this front-line field position, a surveyor is mobile and flexible and performs minimal work at an office, though the role does require writing reports detailing any deficiencies/violations against a facility, remedies to correct those deficiencies, and narrative to support regulatory determinations.

• Attends work on a regular and predictable schedule in accordance with agency leave policy and performs other duties as assigned.
• Conducts on-site licensure inspections, complaint and incident investigations, and annual comprehensive surveys to include the investigation of abuse, neglect, and exploitation at Long-Term Care (LTC) providers to determine compliance with federal and state health and safety regulations.
• Conducts exit conferences at the end of an inspection with facility staff regarding preliminary findings of the inspection.
• Completes written reports for each inspection or survey to detail deficiencies and provide narratives to support regulatory findings.
• Summarizes facts obtained during an investigating whether abuse, neglect, or exploitation occurred.
• Ensures the documentation is clear and concise; ensures course corrections implemented by the providers are appropriate to address the risk or noncompliance with regulations identified during inspections and investigations.
• If the inspector determines abuse, neglect, or exploitation did occur the inspector will make a referral to HHSC's Employee Misconduct Registry of the alleged perpetrator.

Knowledge, Skills, and Abilities (KSAs)

• Knowledge of and ability to interpret local, state, and federal laws and regulations relevant to program area.
• Knowledge of acceptable professional standards of care.
• Skill in conducting inspections and investigations and determining proper courses of action.
• Skill in establishing and maintaining effective working relationships.
• Skill in effective verbal and written communication.
• Ability to work independently.
• Ability to prepare reports, to interpret laws and regulations, to gather and analyze data and to communicate effectively.
• Ability to exercise professional judgment and reach sound decisions.
• Ability to integrate complex regulatory concepts, procedures, or processes.
• Ability to multi-task and track multiple activities with competing priorities.
• Ability to establish and maintain effective working relationships with team members and others.
• Ability to work in a potentially emotion-filled environment.
• Ability to operate a computer, tablet, laptop device, smartphone, fax machine, copy machine, and various software packages, including Microsoft Office.
• Ability to conduct interviews in various locations, including private residences, day habilitation facilities, group homes, and state-operated facilities.
• Ability to work in environments where violent and dangerous individuals may be present.
• Ability to oversee the work of others.

Requirements

• Valid Class C (or higher) Texas driver's license or equivalent license from another state, is required.
• Initial Screening Criteria:
• Experience interacting with or communicating with members of the public, in person or by phone.
• Four-year degree from an accredited college or university, preferred.
• Experience conducting investigations preferred.
• Experience working with individuals with mental illness, intellectual or developmental disabilities, or physical disabilities preferred.

Additional Information

• Flexibility in work hours is required for this position.
• The job requires 80% travel, including statewide travel, overnight, and weekend travel.
• On-call duties for emergencies or high-priority situations in facilities or at providers may be required.
• Must have reliable transportation.
• All applicants must pass a fingerprint criminal background check.
• If you are an active or former licensed nursing facility administrator, certified nurse aide, or medication aide, hiring will be pending until professional licensing and Employee Misconduct Registry checks are completed.
• If you are offered and accept the position, you will not be permitted to continue employment at any HHSC regulated facilities or providers.
• You will be required to disclose any potential conflicts of interest, secondary employment, volunteer activities, and friends/family who own, operate, or work at regulated providers.
• HHS agencies use E-Verify. You must bring your I-9 documentation with you on your first day of work. I-9 Form - Click here to download the I-9 form.
• Review our Tips for Success when applying for jobs at DFPS, DSHS and HHSC.
• Active Duty, Military, Reservists, Guardsmen, and Veterans: Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor's Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditors Office - Job Descriptions.
• ADA Accommodations: In compliance with the Americans with Disabilities Act (ADA), HHSC and DSHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.
• Pre-Employment Checks and Work Eligibility: Depending on the program area and position requirements, applicants selected for hire may be required to pass background and other due diligence checks. HHSC uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Download the I-9 Form
• Telework Disclaimer: This position may be eligible for telework. Please note, all HHS positions are subject to state and agency telework policies in addition to the discretion of the direct supervisor and business needs.