LPN - Case Manager

The Terraces of Phoenix, a premier 5‑Star HumanGood life plan community, is seeking a compassionate and detail‑oriented Licensed Practical Nurse (LPN) to serve as our Case Manager within our Skilled Nursing Team. Reporting to the Health Services Administrator, the Admissions Nurse/Case Manager is essential to ensuring a smooth, welcoming, and clinically sound transition for residents entering our community.

Shift: 8:30 AM - 5:00 PM

Schedule: Monday - Friday

Pay rate: $38.00 - $45.00 (DOE)

Essential job duties and responsibilities include, but may not be limited to:

• Admissions & Intake

• Coordinate and process all new admissions and readmissions to the facility.

• Review hospital referrals, clinical documentation, and insurance authorizations for appropriateness and compliance.

• Complete initial nursing assessments and ensure timely implementation of individualized care plans.

• Verify physician orders, medications, diagnoses, and treatments upon admission.

• Care Coordination & Case Management

• Serve as the primary clinical liaison between hospitals, physicians, families, and internal departments.

• Collaborate with therapy, pharmacy, dietary, social services, and nursing teams to support smooth transitions of care.

• Participate in interdisciplinary team (IDT) meetings and assist with discharge planning as needed.

• Monitor resident progress and support care coordination throughout the stay.

• Documentation & Compliance

• Ensure all admission documentation is complete, accurate, and compliant with federal, state, and facility regulations.

• Maintain accurate and timely records in the electronic medical record (EMR) system.

• Assist with insurance verification, authorizations, and communication with payers.

• Support regulatory surveys, audits, and quality assurance programs.

• Customer Service & Family Support

• Educate residents and families about facility services, care processes, and expectations.

• Respond to admission-related questions and concerns to ensure a positive onboarding experience.

• Quality & Safety

• Promote resident safety and infection control standards during the admission process.

• Report changes in resident condition to providers and nursing leadership promptly.

• Assist with quality improvement initiatives focused on admissions, transitions of care, and re-admission reduction.

What you will need to be successful in these roles:

• Current LPN license in the state of Arizona
• Current CPR Certification
• Experience in skilled nursing, subacute care, admissions, or case management is highly desirable.
• Excellent assessment, documentation, communication, and organizational skills.
• Strong customer service and teamwork acumen.
• Current or prior experience with EMR systems is preferred.

Whats in it for you?

As one of the largest nonprofit owner/operators of senior living communities in the country, we are more than just a place to work. We are here to ensure that all we serve are provided with every opportunity to become their best selves as they define it, and this begins with YOU.

At HumanGood, we offer the opportunity to be part of something bigger than yourself on top of an incredible package of benefits and perks for our part-time and full-time Team Members that can add up to 40% of your base pay.

Full-Time Team Members:

• 20 days of paid time off (increases with years of service), plus 7 company-paid holidays
• 401(k) with up to 4% employer match and no waiting on funds to vest
• Health, Dental and Vision Plans- start the 1st of the month following your start date
• $25+tax per line Cell Phone Plan
• Tuition Reimbursement
• 5 star employer-paid employee assistance program
• Find additional benefits here: www.HGcareers.org

Part-Time/Per Diem Team Members:

• Medical benefits start the 1st of the month following your start date
• Matching 401(k)
• $25+tax per line Cell Phone Plan

Join The Terraces of Phoenix and help us continue providing exceptional service as a 5‑Star HumanGood life plan community!