LOUNGE FLOOR RUNNER

Town Pump Inc

Great Falls, MT

JOB DETAILS
SKILLS
Accounting, Bartending, Beverages, Casinos, Customer Support/Service, Equipment Maintenance/Repair, Furniture, Gaming, Housekeeping/Cleaning, Machining Operations, Menu Development, Menu Management, Monitor Regulations, Order Processing, People Management, Pricing, Recipe Development, Regulatory Requirements, Retail Sales, Safety Equipment, Sales, Side Effects, Staff Policies, Telephone Skills, Waitressing
LOCATION
Great Falls, MT
POSTED
28 days ago

Montana's Best Casinos is looking for a motivated and outgoing Lounge Floor Runner to join our team. We immediately create a comfortable, fun environment for our guests to enjoy. We take great pride in knowing every one of our guests by name, along with knowing and taking care of all their needs without them even having to ask. We are service aficionados.

As a Lounge Floor Runner, you will:

  • be accountable for the following areas: exceptional customer service, cash handling, and accounting, operating a cash register, stocking, pricing, rotating, and displaying bar inventories, housekeeping inside and outside of the casino, and efficiently mixing, and completing drink orders.
  • remember regular customer's names and faces and monitor legal age requirements, wait on customers playing games and at the tables, clean and keep bar furniture neatly arranged and suggest selling and helping customers with gaming machine operations.
  • wear the uniform and keep your appearance neat and clean, answer and screen telephone calls, greet customers, verify that customers are of age, and take orders.
  • clean restrooms, dusting, windows, and floors, emptying trash cans, and dishes, cleaning tables, and messes of others.
  • accurately make change and account for large amounts of cash, be responsible for stocking, pricing, receiving, and rotating of bar products and supplies, including changing out kegs.
  • need the ability to use a fire extinguisher and other safety equipment, understand the safety manual, and complete casino restroom logs.
  • advise the manager of any personnel situations or policy violations having an adverse effect on casino operating performance, call maintenance person or gaming Machine Company to repair machines or assist with changing the paper or ribbons, and change tape (paper) in gambling machines.
  • fill glasses of beer from the tap, ability to serve wine, mixed, bottled, and draft beverages, distribute drinks to customers, and pick up empty glasses, pitchers, cans, bottles, and litter, fill and carry buckets of ice from icemaker to bar, change out soda premix syrup boxes, change taps on kegs of beer and remove empty kegs.
  • vacuum lounge floor, mop and sweep floor behind bar wash glassware and clean bar/work area, and arrange bottles and glasses to make attractive displays.
  • handle disruptive customers in a professional manner, properly document incidents on an incident report, communicate with the manager on products that need to be ordered, plan bar menus, create drink recipes, order and requisition liquors and supplies
  • serve snacks or food items to customers seated at the bar, make change, receive payments for drinks, retail sales, etc., operate cash register, and tally transactions.
  • assist patrons with verifying wins; records and make payouts to gambling machine winners, and accurately and effectively complete shift paperwork, balance tills, and cash receipts.
  • complete any other duties as assigned by management.
  • Bartender will follow all policies outlined for runners in this manual

About the Company

T

Town Pump Inc

Town Pump Inc. is a privately-held Montana owned and operated business dedicated to providing excellence in customer service and hospitality at a fair and competitive price. We are team oriented and results-driven.

Town Pump owns and operates over 200 gas station/convenience store, casino, hotel and car wash properties throughout Montana and Idaho. We proudly maintain lines of business in retail convenience stores featuring a wide variety of consumer goods working with vendors and suppliers to bring our customers variety and innovation along with high quality gasoline. In addition, in many markets we offer on-site or standalone car wash locations with state of the art technology.

COMPANY SIZE
2,500 to 4,999 employees
INDUSTRY
Retail
FOUNDED
1953
WEBSITE
https://www.townpump.com