Top Skills:
-              Advanced excel knowledge (data analysis-pivot tables-charts-v-lookups)
-              Logistics background
-              Customer service background

•       Establish and manage relations with 3PL, entities, and Customer
•       Lead training and enrichment of department staff
•       Develop and maintain daily/weekly/monthly reports and KPIs to ensure operational excellence
•       Producing and distribution of department reports to various groups/stakeholders within the Supply Chain network
•       Provide status of orders to various business units
•       Run daily Open Order and Goods Issued reports to identify shipping and in-transit status within SAP system
•       Track and resolve warehouse and carrier shipping errors
•       Attention to detail and ability to identify process improvements and streamline existing processes
•       Adaptability in a fast-paced environment with the ability to manage and prioritize multiple time-sensitive tasks
•       Exercise judgment within defined practices and policies in selection of methods and techniques for obtaining solutions
•       Actively support team projects and effectively communicate with team members
•       Ad hoc reporting/project Management

QUALIFICATIONS


•       Bachelor’s Degree in Supply Chain preferred or 5+ years’ experience with 3PL warehousing, transportation and account/order management
Preferred Skills

•       Demonstrated ability to analyze information to identify, escalate and make recommendations
•       Strong interpersonal and communication skills including written, verbal, and active listening
•       Advanced Excel knowledge including but not limited to Pivot tables, VLOOKUP, Macros and other advanced formulas
•       Advanced Microsoft Office (Outlook, PowerPoint, etc.) Microsoft Visio experience a plus
SAP and TMS experience required
•       In depth understanding of logistics industry’s standards and best practices
•       Strong time management, organization, prioritization and follow up skills
•       Ability to complete tasks and solve problems with limited guidance and direction
•       Demonstrates a strong work ethic and ability to learn
•       Excellent problem solving, decision making, and analytical skills
•       Ability to support weekend, holidays, and overtime requirements as needed
•       Ability to travel as needed

Why work at BTI?

We’re committed to creating a workplace where employees feel valued, supported, and empowered to grow. Our team benefits from competitive compensation, comprehensive health and wellness offerings, and opportunities for professional development. We are proud to be an equal opportunity employer and make all employment decisions without regard to race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, veteran status, or any other legally protected status.

We comply with all applicable federal, state, and local employment laws, including those related to fair hiring practices, pay transparency, workplace safety, and reasonable accommodations. We are dedicated to maintaining an inclusive environment where everyone has the opportunity to succeed and contribute meaningfully.