Logistics Lead

Lead the build of Precision global logistics program in Kalamazoo. In this role, you will design and scale a world-class logistics network that ensures the compliant, reliable, and timely movement of samples and supplies worldwide. You will establish courier partnerships, define global standards, and implement the systems and processes that enable high-quality execution across diverse markets.

Responsibilities

• Establish and manage global and regional courier partners; set SLAs, rates, and performance scorecards; lead regular reviews and corrective actions.
• Author and deploy shipment SOPs (inbound/outbound, inter-site, packaging and temperature control, exception handling).
• Own import/export permits and documentation (HS codes, Incoterms, valuation), and oversee customs brokers; resolve customs holds.
• Source and manage in-market distributors for testing supplies; define lead times and service levels.
• Define logistics flows for PAH, including labeling, duties and taxes, tracking, and customer notifications.
• Implement shipment visibility and exception management; communicate delays and resolutions.
• Drive continuous improvement in cost, on-time delivery (OTD), and cycle time; report monthly performance metrics.

Qualifications

• Bachelor's degree in supply chain, logistics, international business or related field
• 7+ years of experience in global logistics/transportation, including international parcel/express and customs brokerage.
• Expertise in trade compliance (HS classification, valuation, Incoterms); strong vendor negotiation and SLA management skills.
• Experience authoring SOPs and delivering training; data-driven with KPI dashboard ownership.
• Preferred: IATA DG, IMDG, and 49 CFR HAZMAT certifications; life sciences or biological sample logistics experience.

About Zoetis

At Zoetis, our purpose is to nurture the world and humankind by advancing care for animals. As a Fortune 500 company and the world leader in animal health, we discover, develop, manufacture and commercialize vaccines, medicines, diagnostics and other technologies for companion animals and livestock. We know our people drive our success. Our award-winning culture, built around our Core Beliefs, focuses on our colleagues' careers, connection and support. We offer competitive healthcare and retirement savings benefits, along with an array of benefits, policies and programs to support employee well-being in every sense, from health and financial wellness to family and lifestyle resources.

Notice: Zoetis Recruiters will contact candidates via email from an address ending in @zoetis.com and may also initially connect with candidates through LinkedIn, including LinkedIn InMail. Zoetis does not use Gmail, Outlook, Yahoo, or other web-based/generic email domains to communicate about job opportunities, interviews, or offers of employment. If you receive a recruitment-related email message claiming to be from Zoetis that does not come from @zoetis.com, please treat it as suspicious. For your security, do not reply, click links, open attachments, share personal or financial information, or send money in response to unexpected or questionable recruitment communications.

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