Logistics Lead Coordinator

Aramark

Groveport, OH

JOB DETAILS
SKILLS
Analysis Skills, Business Processes, Cargo/Freight, Cloud Computing, Communication Skills, Computer Skills, Cost Control, Customer Support/Service, Detail Oriented, Documentation, Equal Employment Opportunity (EEO), Follow Through, Logistics, Logistics Processes, Microsoft Office, Operational Improvement, Organizational Skills, People Management, Performance Tuning/Optimization, Presentation/Verbal Skills, Problem Solving Skills, Procedure Development, Process Improvement, Process Management, Product Support, Purchasing/Procurement, Quality Assurance, Reporting Dashboards, Risk Management, Root Cause Analysis, Standard Operating Procedures (SOP), Sustainability, Team Player, Time Management, Transportation Planning, Transportation Routing, Transportation and Logistics, Trend Analysis, Truck Driver, Twitter, Warehouse Coordination, Warehousing, Writing Skills
LOCATION
Groveport, OH
POSTED
6 days ago

Job Description

The Logistics Lead Coordinator II is responsible for coordinating accurate and timely logistics and transportation transactions, while conducting quality assurance of inbound and outbound transportation activity. This role supports the movement of product from suppliers to customers by ensuring service commitments are met, costs are controlled, and operational issues are resolved efficiently, while delivering excellent customer service to internal and external Union Supply customers and client partners.

Job Responsibilities

  • Coordinate and process daily transportation and logistics transactions for assigned region(s) using Transportation and Warehouse Management Systems.
  • Monitor inbound and outbound transportation activity to ensure on?time delivery and service expectations are met.
  • Oversee route planning, driver assignments, and fleet utilization to optimize performance and meet delivery deadlines.
  • Conduct Quality Assurance (QA) reviews of transportation activity, routing, and execution; communicate and assist in resolving discrepancies identified.
  • Ensure logistics processes, VPS tools, and Business Process SOPs are followed; communicate deviations or risks immediately to management.
  • Serve as the primary point of contact for day?to?day transportation execution issues, including delays, capacity constraints, and service disruptions.
  • Assist with problem solving by identifying root causes to transportation and execution issues and developing sustainable solutions.
  • Support freight cost control by monitoring accessorial, utilization, empty miles, and rate compliance.
  • Coordinate with internal operations, customer service, carriers, drivers, and field teams to align transportation plans.
  • May assist with centralized purchasing coordination and warehouse?to?warehouse transfers as needed.
  • Utilize reports and dashboards (e.g., service performance, utilization, exception reporting) to identify trends and opportunities for operational improvement.
  • Maintain accurate documentation and system records; answer internal and external calls; use electronic equipment such as computers, tablets, scanners, and related tools.
  • Participate in month?end and periodic reporting activities related to logistics performance.
  • Requires broad and deep knowledge and skills developed through extensive work experience; typically acts as a lead by coordinating and facilitating the work of others but is not a formal people manager.
  • Works autonomously within established procedures and practices.
  • Escalates minor to complex operational issues and may provide input into process and procedure improvements.
  • Responsible for activities involved in moving products from suppliers to customers, including transportation planning, freight movement, coordination, and execution.

Qualifications

  • Excellent verbal and written communication skills, with the ability to communicate professionally in person, by phone, and via email.
  • Ability to work in a fast?paced environment while interacting with stakeholders at all levels; remains positive, proactive, and resourceful.
  • Demonstrates initiative and the ability to work efficiently and independently.
  • Proficient in basic computer skills, including Microsoft Office and cloud?based systems; experience with logistics or transportation systems preferred.
  • Ability to read, analyze, and act on operational reports.
  • High level of accuracy, attention to detail, and organization.
  • Strong understanding of logistics, transportation flow, and operational accountability.
  • Works collaboratively as part of a team with a high level of professionalism and confidentiality.
  • Demonstrates excellent customer service skills and follow?through.

Education

About Aramark

Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

About Aramark

The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on FacebookInstagram and Twitter.

About the Company

A

Aramark

We focus on enriching and nourishing the lives of millions all over the world, providing a wide range of services—food, facilities and uniforms—to a diverse group of clients in 19 countries. We serve world champion sports teams, Fortune 500 companies, state-of-the-art healthcare providers and the world’s leading educational institutions. And every day, we dream of ways to do it better through our commitment to innovation and our passion for excellent customer service.

Innovation inspired by you
The better we know the people we serve, the greater the experiences we can develop. Whether it’s food service, facilities or uniforms, our proprietary programs allow us to understand the wants and needs of our audiences.

Armed with that knowledge, our Service Stars spring into action, combining insights and ingenuity to deliver moments that make a difference. These innovations could be game-changing campus transformations. Or a simpler, quicker way for you to access condiments at the ballpark. In any case, our innovations help create experiences that make an impact.

Beyond great service
Another key part of what makes us different is something we call service excellence.

To us, service excellence isn’t just about providing great customer service. It also means using time-tested practices and proven processes to get it right every day, everywhere, in everything that we do. And it's also about striking the perfect balance between doing something well over and over again and being responsive enough to the changing needs of clients and customers. It’s being open to the continuing cycle of innovation. Excellent, but never satisfied. Process-driven, but never locked in place.

We never stop thinking of new, better ways to get it right when our people impact the lives of clients and consumers every day.

Our people make all the difference—we make sure of it
Our commitment to hiring, training and rewarding the right people ensures that our employees are more than just hard workers. They’re Service Stars, and that means they can be counted on to go above and beyond, every single day.

We understand that many times our people are literally the face of your business. That’s why all 270,000 Service Stars receive continual access to professional development and proprietary skills training.

The bottom line is this: when you work with Aramark, you can be confident you’ll be collaborating with the right people with the right skills and the right attitude. That’s true whether it’s for strategic expertise, operational excellence or just serving a morning coffee. That’s our commitment as trusted partners and Service Stars. That’s the Aramark way.

COMPANY SIZE
10,000 employees or more
INDUSTRY
Food and Beverage Production
FOUNDED
1936
WEBSITE
https://www.aramark.com/