Lockbox Processing Specialist

Employment Type: Temporary to Permanent
Schedule: Part-Time - Mondays & Tuesdays (additional days available during vacation coverage)
Hours: 6:00 AM until completion (typically 3-4 hours)
Compensation: $20/hr

Position Overview

We are seeking a detail-oriented Lockbox Processing Specialist to join our payment processing team. In this role, you will be responsible for efficiently processing lockbox accounts by extracting payment contents, negotiating checks, and preparing accurate outputs according to specific customer instructions within established timeframes.

This position offers an excellent opportunity to gain experience in the financial services industry while working in a supportive, team-oriented environment with direct supervision and guidance.

Key Responsibilities

Core Functions:

• Payment Processing: Operate mail extraction units and make processing decisions based on customer requirements
• Document Management: Perform manual and automated sorting of work according to client-specific instructions
• Quality Control: Stage work in accurate and presentable format for customer data capture
• Document Preparation: Present clean, properly formatted documents for processing
• Performance Standards: Meet or exceed department productivity and accuracy benchmarks
• Cross-Training: Support various areas within the Lockbox department as needed

Additional Duties:

• Support various Lockbox department functions as required
• Assist with specialized modules including RDE, Scanning, Mail Distribution, and Validations
• Participate in department initiatives and process improvements

Qualifications

Education & Experience:

• Required: High School Diploma or equivalent
• Preferred: Previous experience in payments or remittance processing environment

Essential Skills:

• Technical: Basic computer proficiency (touchscreen navigation, mouse operation, system troubleshooting)
• Physical: Excellent hand-eye coordination for precise document handling
• Professional: Strong organizational and time-management abilities
• Communication: Clear verbal and written communication skills
• Work Style: Ability to thrive in fast-paced, deadline-driven environment
• Focus: Customer-focused mindset with strong task prioritization skills
• Adaptability: Quick learner capable of mastering routine operational tasks

What We Offer

• Flexible Schedule: Part-time hours with potential for additional work
• Career Growth: Temp-to-hire opportunity with potential for permanent placement
• Training & Support: Comprehensive guidance and cross-training opportunities
• Team Environment: Collaborative workplace with direct supervisory support