Job Title: Lockbox Application Analyst (1067)Location: Brooklyn, OHDuration: Contract - 7 monthsPay Range: $30/hr (W2)Job ID: 373109About BCforwardBCforward is a leading global IT consulting and workforce solutions firm providing services and support to Fortune 500 and government clients. Founded in 1998, BCforward has grown with our customers needs into a full-service business solutions provider. With delivery centers and offices across North America and India, we take pride in building long-term relationships and delivering excellence through innovation, collaboration, and integrity.Job DescriptionWe are seeking a Lockbox Application Analyst to join our team within Payment and Deposit Operations. The ideal candidate will have strong experience in process flow, data reporting, Excel, and SQL tables and queries and a proven ability to develop procedures, execute testing, and support Lockbox applications and related processes. Experience with Lockbox and banking is preferred.Responsibilities:Create, edit, and test application and operational procedures for Lockbox Operations and Support.Write and execute test scripts for operational testing of applications in process improvement projects.Perform business analysis for payment and deposit applications across mainframe, PC, distributed, database, and web-based systems.Mine data from primary and secondary sources using SQL, including complex joins across multiple datasets.Provide ongoing production support, act as first-line contact for user inquiries, and manage incident reporting, tracking, resolution, root cause analysis, and preventive measures.Deliver quality support and service to internal and external partners and clients.Participate in and guide Lockbox application and process initiatives and projects.Translate business needs and requirements to Technology partners and translate technical materials to operational stakeholders.Required Skills & Qualifications:Bachelor's degree or equivalent experience with 2+ years in an operational or support environment.Proficiency in Excel and SQL for data analysis, reporting, and complex queries; familiarity with databases and technology-based tools such as Access.Strong analytical and decision-making skills with attention to detail in documenting and implementing requirements.Excellent written and verbal communication skills; ability to communicate concisely with senior management.Ability to manage change, prioritize tasks, and resolve ambiguous issues through research and collaboration.Strong interpersonal, influencing, and relationship-building skills; works well in a team-based environment.Preferred Skills:1-2 years of Operational Analyst experience, preferably in Lockbox or banking environments.Experience with Windows systems and software; proficiency with Excel features such as pivot tables and data visualization.Familiarity with Jira for tracking requirements, defects, and test execution.Why BCforward?At BCforward, we believe in advancing lives and careers. When you join our team, you gain access to:Competitive compensation and benefitsOpportunities for growth with global clientsA supportive, inclusive culture that values innovation and peopleExposure to cutting-edge technologies and projectsAbout Our CommitmentBCforward is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or veteran status.Interested? Apply Now!If this sounds like the right opportunity for you, please apply with your most recent resume.