Job#: 3024641
Job Description:
Client: Financial Services Team: Loan Workout - Quality Assurance Job Title: Loan Workout QA Specialist Location: West Des Moines, IA | 5x/week ON-SITE Contract Length: 18+ months Rate: $20-25/hr
Interview Process: 1 round 30-minute Teams interview
Top Requirements: • Collection law, civil litigation, and civil procedure experience • Legal document review experience (accuracy checks, matching documents, state requirements) • QA / quality review experience • Basic MS systems (Excel, Outlook, Word, PowerPoint, Teams) • Understanding of credit cards
Plusses: • Loan workout, collections, or commercial lending experience • Paralegal certification • Notarized document review experience • QA or audit experience in financial services
Job Summary:
This role supports the Loan Workout organization by performing quality assurance reviews on physical legal documents for customers involved in civil legal matters. The specialist will validate accuracy, state-specific requirements, and proper notarization. This position requires meticulous attention to detail, strong understanding of legal document structures, and the ability to work fully onsite reviewing documents, verifying information, and supporting the team's compliance-driven processes.
Day-to-Day Responsibilities:
• Review physical legal documents for accuracy and completeness • Confirm alignment between documents and corresponding paperwork • Validate notarization and verify state-specific legal requirements • Perform judgment and complaint validations as needed • Test information prior to sending to third-party legal partners • Maintain high accuracy standards while handling sensitive legal materials • Communicate findings and escalate discrepancies • Use MS Excel, Outlook, Word, PowerPoint, and Teams for documentation and workflow management
Apex Systems Overview
Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico. Apex uses a virtual recruiter as part of the application process. Click here for more details.
Apex Benefits Overview:
Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program, and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams, and resources within our 'Welcome Packet', which an Apex team member can provide.
Employee Type: Contract Location: West Des Moines, IA, US Job Type: Date Posted: March 4, 2026 Pay Range: $23 - $25 per hour
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