Position Loan Support Specialist Department Loan Operations Location Wichita, KS
Status: Full-time
Jump start your career at Equity Bank. We are currently hiring energetic, team-oriented, and community-focused individuals to join our team. With a team of best-in-class customer service experts, you will help to build and expand on client relationships, deliver the banking products and services that meet the unique and individual needs of clients, and create and uphold an atmosphere of superior experience and service.
At Equity Bank, we will help you invest in your community through volunteer opportunities that align with our company initiatives and core values. This role provides essential support to the organization by ensuring accurate and compliant loan servicing functions, including but not limited to:
Servicing various types of loans Ensuring proper booking of new loans, renewals, amendments, and letters of credit Researching and analyzing requests for validity and within scope of authority Updating loan-customer information, loan coding, collateral data, payment posting, corrections, and waiving fees or interest Preparing payoff requests and completing Credit and Mortgage verification requests Handling incoming/outgoing telephone inquiries concerning loan information
Responsibilities and Expectations:
• Ensures proper booking of new loans, renewals, amendments, and letters of credit. • Responsible to research and analyze requests for validity and within scope of authority. • Responsible for updating loan-customer information, loan coding, collateral data, payment posting, corrections, and waiving fees or interest. • Prepares payoff requests and completes Credit and Mortgage verification requests. • Handles incoming/outgoing telephone inquiries concerning loan information.
Perform other duties as assigned or required.
Compliance:
Stays current in knowledge of software, bank products, rates, and regulatory systems. Responsible for adhering to and complying with all Bank policies and procedures, all applicable federal and state laws, and regulatory guidance governing financial institutions.
Required Skills & Education:
High School Diploma or Equivalent Three to Five years previous financial services experience preferred Comprehensive knowledge of lending practices and procedures Effective oral and written communications skills and the ability to work well with others and interact with Banks, Lenders, and Officers A critical thinker and problem solver with an eye on continuous improvement Ability to work independently with little supervision
Who We Are:
Equity Bank, a full-service $8 billion community bank, is based in Wichita, Kansas, with 85 bank offices throughout Kansas, Missouri, Arkansas, Nebraska, and Oklahoma. At Equity Bank, you can find exciting opportunities to challenge you, expand your skills, and reward your contributions. Our employees receive competitive compensation and benefits while working in an atmosphere that encourages personal and professional growth.
We are searching for motivated individuals who are passionate about serving others, learning new technologies, and working as part of a team. Equity Bank offers a full range of financial solutions, including online and mobile banking, commercial loans, consumer banking, and mortgage loans, treasury management, and service - the best solutions for your business, and absolutely zero ATM fees anywhere.
Whats in it for You:
We believe your benefits are an important part of your overall compensation package. We work year-round to ensure that we provide our employees with the most up-to-date, competitive program. We thoroughly evaluate our benefit plans and strive to provide quality benefits that support the physical and financial well-being of our employees and their families.
Benefits Available:
• Health, Dental & Vision Insurance • Group Life & Long-Term Disability Insurance • Flexible Spending & Health Savings Accounts • Group Cancer Insurance • 401K Retirement Plan with Company Match • Generous Vacation & Sick Time • Employee Stock Purchase Plan (ESPP) • Pet Insurance • Retail Banking Benefits
Physical Requirements:
This position requires standing, walking, bending, and squatting on a regular basis. May require the ability to stoop, kneel, crouch, or reach with hands and arms. Requires the ability to carry, lift, move, or push up to 25 pounds on an occasional basis. Must be able to talk and listen to others. Frequently uses hands and fingers to handle or feel. Requires the ability to see up close and distant, distinguish colors, peripheral vision, depth perception, and the ability to adjust focus.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Work Environment:
This position regularly works in an office setting. Most of the job duties require the employee to be working with computers and electronic media on a regular basis.
Equity Bank is an equal opportunity employer and will not make employment decisions based on an applicants race or skin color, national origin, or ethnicity, religious beliefs, age, sex, physical, or mental ability.