Analysis Skills, Billing, Communication Skills, Consumer Loans, Customer Support/Service, Detail Oriented, Loan Payoffs, Loan Processing, Loan Servicing, Maintain Compliance, Microsoft Excel, Microsoft Office, Microsoft Word, Mortgage Lending, Organizational Skills, Problem Solving Skills, Record Keeping, Team Player, Telephone Skills, Time Management, Transaction Processing/Management
Loan Servicing Representative
Position Summary
We are seeking a detail-oriented and dependable individual to join our team as a Loan Servicing Representative. This position is responsible for supporting a variety of loan servicing functions, ensuring accurate processing of loan transactions, and providing exceptional service to our customers.
Essential Duties & Responsibilities
- Book and maintain various loan types within the Bank's core processing system, including commercial, consumer, and mortgage loans.
- Process and balance loan transactions accurately and timely.
- Prepare checks and process vendor invoice payments.
- Assist customers by answering incoming calls and responding to loan-related inquiries.
- Process loan payoffs and perform other daily loan servicing activities.
- Maintain accurate records and ensure compliance with Bank policies and procedures.
- Collaborate effectively with team members to support departmental goals.
- Perform additional duties and special projects as assigned.
Qualifications
- Proficiency in Microsoft Office applications, including Word and Excel.
- Strong attention to detail and organizational skills.
- Excellent problem-solving and analytical abilities.
- Ability to communicate professionally and work effectively in a team environment.
- Commitment to providing outstanding customer service.
- Regular and reliable attendance required.
Why Join Us?
At BOS, we are committed to providing exceptional service to our customers while fostering a supportive and collaborative work environment for our employees. If you are organized, dependable, and enjoy working in a fast-paced setting, we encourage you to apply!
Benefits May Include the Following:
https://www.bankwithbos.com/careers/
Salary Range:
The base salary range for this position is $17.00 - $20.00/hour, depending on experience and qualifications. In addition to the base salary, compensation may include performance-based incentives, bonuses, benefits, and other incentives.