Literacy Program Manager

Literacy Program Manager

Salary

$8,271.94 - $9,990.18 Monthly

Location

Literacy for Every Adult Program (LEAP) 440 Civic Center Plaza, First Floor, Richmond, CA 94804, CA

Job Type

Full Time

Job Number

2026-016

Department

Library

Division

LEAP

Opening Date

06/04/2026

Closing Date

7/6/2026 11:59 PM Pacific

• Description
• Benefits
• Questions

Introduction

The City of Richmond is seeking a dedicated and experienced Literacy Program Manager to support Richmond's Literacy for Every Adult Program (LEAP), a program of the Richmond Public Library within the Community Services Department. LEAP provides adult learners with access to basic literacy instruction, GED preparation, English as a Second Language (ESL), digital literacy training, family literacy support, and individualized tutoring services.

The Literacy Program Manager plays an important role in supporting programs that help adult learners strengthen essential skills, pursue educational and career goals, and increase access to community resources. LEAP offers small-group classes both in person and online, along with one-on-one support from volunteer tutors. Classes are currently offered on weekdays and evenings, with plans to expand evening and Saturday offerings to better meet the communitys needs.

The ideal candidate will bring strong communication, organization, leadership, and community partnership skills, along with experience supporting adult learners and grant-funded programs. The successful candidate will be committed to literacy, lifelong learning, equity, and helping Richmond residents build the skills needed to thrive personally, academically, and professionally.

Annual salary for this classification is as high as $119,882.16, at the top of the range, with approved Cost of Living Adjustments on July 1, 2026 (5%), and July 1, 2027 (5%).

Additionally, City-paid benefits include medical, dental, vision, paid vacation, holidays, administrative leave days, sick time, CalPERS retirement contribution, life insurance, disability insurance, tuition reimbursement, annual professional development reimbursement, four weeks of paid parental leave, and more! All benefit information can be found in our Benefits Summary.

Position Description and Duties

The Literacy Program Manager plans, implements, coordinates, and evaluates the Literacy for Every Adult Program (LEAP) at the library. Prepares budgets, grant requests, and reports for library administration and funding sources, and supervises the literacy team.

Distinguishing Characteristics

This class is responsible for planning, organizing, directing, and managing a major literacy program. The Literacy Program Manager reports directly to the Deputy Director - Libraries and uses considerable judgment, initiative, and independence in planning, directing, and managing the programs work activities.

The ideal candidate will possess:

• Strong public speaking and communication skills.
• Proficiency with modern office software, including Microsoft Office.
• Ability to multitask and manage competing deadlines and priorities.
• Ability to speak and understand multiple languages.
• Experience preparing grant applications and reports.
• Experience leading teams and managing change.
• Experience working with adult learning populations.
• Experience developing and maintaining community partnerships.
• Experience developing and evaluating literacy materials or curriculum.

The City of Richmond is the City of Pride and Purpose, and we value these traits in our employees!

The following list is intended to be illustrative in nature and does not necessarily represent the entire range of work duties expected of employees within the job classification.

• Plans and manages the day-to-day operations of the adult literacy program.
• Researches, analyzes, develops, and implements instructional methods and materials for the literacy program, and monitors the use and need for additional or new materials.
• Recruits, hires, supervises, and evaluates the work of assigned support staff.
• Develops and trains staff to ensure literacy program students receive individualized and effective instruction.
• Establishes networking partnerships, maintains relationships and regular communication with local agencies, literacy service providers, and city departments to advocate for and promote the literacy program.
• Creates and maintains a communications plan that results in high visibility for literacy services in the library and the community.
• Monitors budget expenditures and provides reporting for Library administration and funding sources.
• Develops literacy materials for use by staff and tutors and coordinates the procurement and distribution of such materials.
• Prepares the program budget in alignment with the program's goals and objectives.
• Administers all literacy grants and grant requests, and researches program funding sources.
• May be required to work nights and weekends.
• Performs related work as required.

Please click here to view the complete job description

Minimum Qualifications

Required Education and Experience

• Master's degree from an accredited college or university in a field relevant to adult literacy instruction
• Three (3) to five (5) years of related experience, including two (2) years of experience in teaching/tutoring adults, volunteer coordination and program management, and one (1) year of supervisory experience
• Any equivalent combination of training, education, and experience that provides the required skills, knowledge, and abilities

Required Licenses or Certifications

• Must be able to travel to various locations within and outside of Richmond to meet program needs and to fulfill the job responsibilities. When driving on City business, maintenance of a valid California drivers license and a satisfactory driving record is required.

COVID-19 Vaccination Requirement

• It is the City's policy that all persons hired on or after October 18, 2021, must be fully vaccinated for COVID-19, including the booster. New employees will be required to provide proof of full vaccination or have an approved medical or religious accommodation before employment may commence. If you have any questions regarding this policy, please contact Human Resources.

REQUIRED KSA FOR SUCCESSFUL PERFORMANCE OF JOB DUTIES

Knowledge of:

• Literacy Program administration
• Methods and materials used in literacy instruction including online educational programs
• Objectives, standards, and trends in adult literacy instruction
• Administrative policies and procedures
• Budgetary goal setting and implementation
• Grant writing principles and practices
• Modern office practices and equipment, including applicable software

Skill in:

• Organization and time management
• Customer Service

Ability to:

• Develop and implement literacy program methods and materials to provide a tailored instructional approach that meets the specific needs of students
• Compose and communicate clear and concise information in written correspondence, reports and learning materials
• Supervise and direct the work of others
• Train staff in the use of specific methods and materials for literacy instruction
• Demonstrate good judgement and decision making
• Establish and maintain effective working relationships
• Speak publicly and conduct presentations
• Maintain accurate records
• Communicate effectively, both orally and in writing

Additional Information

Application and Selection Process

To Apply: Interested individuals must apply online by fully completing the City of Richmond Employment Application, including answers to supplemental questions, by 11:59 p.m. PST on the final filing date. Incomplete applications or those lacking in sufficiently detailed information will be rejected. Resumes or prior applications will not be accepted in lieu of a thoroughly completed application. All communication regarding this recruitment will be via email. Each applicant must apply with a monitored email address.

Qualifying Phase: All completed applications will be evaluated based on job-related qualifications criteria, which could include desirable qualifications and the specific needs of the hiring department(s). Candidates may be screened for better qualified.

Examination Phase: A limited number of the most qualified candidates, as determined by a review of their application materials, will be evaluated and scored based on job-related qualifications and responses to the supplemental questions. An Employment List will be established, and placement on the list will be based solely on the information provided in the Employment Application and responses to the Supplemental Questions. A minimum score of 70% is required to pass.

Employment Eligibility List: A ranking of "A" (Best Qualified), "B" (Well Qualified), or "C" (Qualified) is required to achieve a position on the Employment Eligibility List. This List will be in effect for a maximum of two (2) years; however, the list may be canceled without notice after six (6) months.

About the City of Richmond

The City of Richmond lies on the eastern shore of San Francisco Bay, five miles north of Berkeley and seven miles northeast across the Bay from downtown San Francisco. A hub of multimodal transportation, many of our residents and businesses are located in Richmond because of its central location and easy access to the Amtrak/Capitol Corridor, BART, AC Transit, the ferry, and two freeways (I-80 & I-580). Residents, visitors, and employees enjoy Richmond's numerous recreational opportunities, which include 32 miles of shoreline and over 3,000 acres of shoreline parks, more segments of the Bay Trail completed than any other city, several recreational boat harbors and yacht clubs, and thousands of acres of contiguous inland regional parks and open space. The City has substantial economic resources, but is still affordable compared to other Bay Area cities. Our community is welcoming, diverse, and actively engaged.

Richmond is truly the City of Pride and Purpose!

Immigration Reform Control Act

In compliance with the Immigration Reform Control Act of 1986, individuals offered employment by the City of Richmond will be required to show documentation of eligibility to work in the United States as a condition of employment.

Non-Discrimination Policy

The City of Richmond is an Equal Employment Opportunity (EEO) employer and prohibits discrimination against any applicant on the basis of race, religion, citizenship, color, national origin, ancestry, physical or mental disability or medical condition, genetic information, marital status, reproductive health decision-making, sex, gender, gender identity, gender expression, age (40 and over), sexual orientation, or military or veteran status or any other basis protected by law.

Disaster Service Workers

California Government Code Title I, Sections 3100 - 3109, declares all public employees to be Disaster Service Workers, subject to such disaster service activities as may be assigned to them by their superiors or by law. More information can be found here.

EOE/ADA/DRUG-FREE WORKPLACE

WEBSITE: www.ci.richmond.ca.us

Analyst: N. Williams

06/26

This position is covered by the IFPTE Local 21 Mid-Management Bargaining Unit. Click to view the Mid-Management Benefits Summary Brochure or view the City of Richmond's Compensation Matrix.

The summary of benefits provided in these documents does not constitute a contract, express or implied, and any provisions contained in these documents may be modified or revoked without notice.

01

The purpose of this supplemental questionnaire is to gather information to evaluate your qualifications for this position. To receive further consideration, you must submit a complete application and provide clear, concise, and detailed responses to all supplemental questions by the final filing date and time. The following questions will ask about your education and work history. Where applicable, your responses to the supplemental questionnaire must match and be verifiable based on the information provided in the Education and Work History sections of your application. Omitted information will not be considered or assumed. Information submitted in attached documents, such as resumes, cover letters, or other materials, will not be used to determine eligibility for this position. If you have not completed the required sections of the application, please return to the application and complete the appropriate section(s) before submitting. If additional space is needed to fully respond to the supplemental questions, you may attach a single DOCX or PDF document. Please do not attach a separate document for each question. Responses in the attachment must be clearly numbered to correspond with each supplemental question and submitted in a 12-point, single-spaced format Failure to follow these instructions may result in disqualification. Do you understand and agree to the statement above?

• Yes
• No

02

What is the highest level of education that you have completed?

• High School graduate or equivalent.
• Attended college (no degree) or trade school.
• Associates Degree from an accredited college or university.
• Bachelors Degree from an accredited college or university.
• Masters Degree or higher from an accredited college or university.
• Not Applicable

03

If you selected a bachelor's or master's degree in Question #2, do you possess a degree from an accredited college or university in a field relevant to adult literacy instruction?

• Yes, I possess a degree from an accredited college or university in a field relevant to adult literacy instruction.
• No, I do not possess a degree from an accredited college or university in a field relevant to adult literacy instruction.
• Not applicable

04

Please specify the field of study/degree major for the degree selected in Question #2. If not applicable, please type "N/A."

05

How many years of full-time, paid experience do you have working in a literacy program, public library, or similar community-service program?

• Less than three (3) years of experience.
• Three (3) years but less than four (4) years of experience.
• Four (4) years but less than five (5) years of experience.
• Five (5) years but less than six (6) years of experience.
• Six (6) years but less than seven (7) years of experience.
• Seven (7) years but less than eight (8) years of experience.
• Eight (8) years but less than nine (9) years of experience.
• Nine (9) years but less than ten (10) years of experience.
• Ten (10) or more years of experience.

06

How many years of experience do you have teaching and/or tutoring adults?

• No experience teaching and/or tutoring adults.
• Less than one (1) year of experience.
• One (1) year but less than two (2) years of experience.
• Two (2) years but less than three (3) years of experience.
• Three (3) years but less than four (4) years of experience.
• Four (4) years but less than five (5) years of experience.
• Five (5) or more years of experience.

07

How many of those years of experience include volunteer coordination and program management?

• No experience in volunteer coordination and program management.
• Less than one (1) year of experience.
• One (1) year but less than two (2) years of experience.
• Two (2) years but less than three (3) years of experience.
• Three (3) years but less than four (4) years of experience.
• Four (4) years but less than five (5) years of experience.
• Five (5) or more years of experience.

08

How many years of supervisory experience do you have?

• No supervisory experience.
• Less than one (1) year of supervisory experience.
• One (1) year but less than two (2) years of supervisory experience.
• Two (2) or more years of supervisory experience.

09

Please describe a time you worked with a team to launch a new program or service. In your response, include the data you reviewed, the information you considered before implementation, how you collaborated with the team to support a smooth and successful rollout, any challenges you encountered and how you addressed them, and how you evaluated the program's success. Please limit your response to 750 words or fewer. (If additional space is needed, please attach a single DOCX or PDF document with your responses clearly numbered to correspond with each supplemental question.)

10

Please describe your experience developing and maintaining partnerships with community organizations. In your response, include the types of organizations you have partnered with, your role in building and sustaining those partnerships, the elements you believe are essential to a successful partnership, any challenges you have encountered, and how you addressed them. Please limit your response to 750 words or fewer. (If additional space is needed, please attach a single DOCX or PDF document with your responses clearly numbered to correspond with each supplemental question.)

11

As outlined in the job specification, this position may require working some nights and weekends. Are you able to meet this requirement?

• Yes
• No

Required Question

Employer City of Richmond (CA)

Address 450 Civic Center Plaza, Suite 310

Richmond, California, 94804-1630

Phone 510-620-6602

Website https://www.ci.richmond.ca.us