LIS Coordinator

LIS Coordinator

Job ID

276897

Posted

15-Jun-2026

Service line

GWS Segment

Role type

Full-time

Areas of Interest

Engineering/Maintenance

Location(s)

Remote - US - Remote - US - United States of America

About the Role:

The LIS Coordinator is a key member of the Service Support team, responsible for managing call center operations and ensuring seamless coordination across customer service, work order management, scheduling, and billing functions. This role requires a proactive, detail-oriented professional who thrives in a fast-paced environment and takes ownership of multiple concurrent workflows.

What You'll Do:

Customer Service & Communication

• Serve as the primary point of contact for incoming customer inquiries via the call center
• Respond promptly and professionally to customer requests, ensuring timely resolution or escalation
• Create and update customer accounts and asset information in the system
• Conduct customer satisfaction surveys and follow up on open jobs to ensure completion

Work Order Management

• Create pre-scheduled Preventive Maintenance (PM) jobs and review/update PM dates for contract assets
• Generate incidental repair work orders based on incoming service requests
• Monitor open work orders and follow up to drive timely closure

Scheduling & Coordination

• Coordinate scheduling with subcontractors and customers to align on service timelines
• Communicate schedule changes and updates clearly to all relevant parties

Billing & Financial Administration

• Log billable inquiries for quotation and routing
• Receive, upload, and process billable Purchase Orders
• Review completed billable jobs for invoicing accuracy prior to submission

What You'll Need:

• High school diploma or equivalent; associate's degree preferred
• 2+ years of experience in customer service, call center, or administrative coordination
• Proficiency with work order management systems or similar platforms
• Strong verbal and written communication skills
• Demonstrated ability to manage multiple priorities with strong attention to detail
• Must be available to work Monday through Friday, 8:00 AM to 5:00 PM Pacific Time (PT)

Why CBRE?

A culture of respect, integrity, service and excellence crafts our approach to every opportunity!

We are guided by the needs of the cities we inhabit, the communities we build and the world we thrive in!

• Benefits start 1st of the month: Medical, dental vision, PTO, 401k, etc.
• Internal advancement available after 6-month mark
• 40-45 hours a week
• Competitive Pay

DISCLAIMERS

Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future

Applicant AI Use Disclosure

We value human interaction to understand each candidate's unique experience, skills, and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.

• US Residents: CBRE carefully considers multiple factors to determine compensation, including a candidate's education, training and experience. The salary range is $26 - $31.25 per hour. The compensation offered to a successful candidate will depend on the candidate's skills, qualifications and experience.

Equal Employment Opportunity: CBRE has a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.

Candidate Accommodations: CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company's success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at recruitingaccommodations@cbre.com or via telephone at +1 866 225 3099 (U.S.) and +1 866 388 4346 (Canada).

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