A Line Technician at a heliport is responsible for the ground handling, servicing, and safety of helicopters and associated operations. Job description:
The Line Technician ensures safe, efficient, and professional support for all helicopter ground operations. This includes fueling, towing, parking, cleaning, and conducting pre- and post-flight services. The technician interacts with pilots, maintenance crews, and passengers to provide high-quality customer service and operational support.
Aircraft Ground Handling: Assist with arrival, departure, and movement of helicopters on the ground using hand signals, tow equipment, or tugs.
Fueling Operations: Safely fuel helicopters, monitor fuel quality, and follow appropriate safety and environmental procedures.
Safety and Security: Maintain a safe working environment by adhering to heliport and aviation safety protocols.
Inspections and Maintenance Support: Perform basic inspections (e.g., FOD checks, oil levels) and assist maintenance crews as needed.
Customer Service: Greet and assist pilots, passengers, and crews. Provide ground transportation, luggage handling, and other concierge services.
Heliport Facilities Maintenance: Keep ramp, hangar, and support areas clean and operational. Report and resolve minor equipment or facility issues.
Documentation: Maintain accurate logs for fueling, inspections, and other services.
Emergency Readiness: Be trained and prepared to respond to emergencies such as fire, medical situations, or aircraft incidents.