Sign upLog in

Lifelong Learning & Records Support Specialist

Talladega College

Talladega, Alabama

Apply
JOB DETAILS
SKILLS
Academic Advice, Administrative Management, Administrative Skills, Communication Skills, Customer Support/Service, Documentation, Early Intervention, Family Educational Rights and Privacy Act (FERPA), Financial Aid, Higher Education, Information Technology & Information Systems, Inventory Management, Mail Processing, Marketing, Microsoft Office, Multitasking, Operations Management, Organizational Skills, Plan Meetings, Presentation/Verbal Skills, Process Development, Record Keeping, Records Management, Registrar, School Management, Student Services, Travel Planning, Writing Skills
LOCATION
Talladega, Alabama
POSTED
30+ days ago

osition Summary

The Lifelong Learning & Records Support Specialist is responsible for providing comprehensive academic advising, administrative support, and records management for the School of Lifelong Learning (70%) and administrative/clerical support for the Office of the Registrar (30%). The position ensures efficient office operations, accurate record keeping, and high‑quality service to students, faculty, and staff.

Essential Duties and Responsibilities

A. School of Lifelong Learning (70%)

Academic Advising & Student Success

  • Provide proactive academic advising and degree planning for Lifelong Learning students.
  • Monitor student progress and implement early interventions to support persistence.
  • Maintain accurate advising documentation and communication records.

Administrative & Operational Management

  • Manage daily office operations, including phones, inquiries, and shared inbox communication.
  • Maintain confidential student and faculty files (electronic and physical).
  • Process enrollment verifications, withdrawals, transfer evaluations, and academic petitions.
  • Assist with internal reporting related to enrollment, persistence, and program outcomes.

Recruitment & Outreach

  • Collaborate with Admissions, Financial Aid, and Registrar to streamline enrollment processes.
  • Assist with development and distribution of marketing and recruitment materials.

B. Registrar’s Office Administrative Support (30%)

Clerical & Records Support

  • Perform clerical duties including filing, data entry, copying, scanning, and document preparation.
  • Process enrollment verification letters, reports, and other Registrar‑requested documents.
  • Maintain and organize student records in compliance with FERPA.

Office Coordination

  • Sort and distribute mail; maintain office supply inventory.
  • Coordinate meetings, prepare agendas, and assist with travel arrangements.
  • Manage student assistants and scheduling to ensure adequate office coverage.
  • Assist with vendor communications under supervision.
  • Perform additional duties as assigned by the Assistant Registrar and/or Registrar.

Required Qualifications

  • Bachelor’s degree from an accredited institution
  • 2–5 years of experience in academic advising, student services, registrar operations, or related higher education roles
  • Strong organizational skills and ability to manage multiple detailed tasks
  • Excellent written and verbal communication skills
  • Demonstrated professionalism, confidentiality, and customer service excellence
  • Proficiency in Microsoft Office, Google Workspace, Zoom, DocuSign, and willingness to learn additional software
  • Ability to type at least 40 wpm
  • Experience with Student Information Systems preferred

 

About the Company

T

Talladega College