Analysis Skills, Claims Management, Claims Processing, Communication Skills, Customer Support/Service, Documentation, Fee Schedule, File Audits, Leadership, Legal, Legal Support Skills, Liens, Maintain Compliance, Medical Liens, Negotiation Skills, Process Improvement, Regulatory Compliance, SIP (Session Initiation Protocol), Statutory Laws, Team Player, Time Management, Worker's Compensation, Writing Skills
At Gallagher Bassett, we're there when it matters most because helping people through challenging moments is more than just our job, it’s our purpose. Every day, we help clients navigate complexity, support recovery, and deliver outcomes that make a real difference in people’s lives. It takes empathy, precision, and a strong sense of partnership—and that’s exactly what you’ll find here. We’re a team of fast-paced fixers, empathetic experts, and outcomes drivers — people who care deeply about doing the right thing and doing it well. Whether you're managing claims, supporting clients, or improving processes, you’ll play a vital role in helping businesses and individuals move forward with confidence. Here, you’ll be supported by a culture that values teamwork, encourages curiosity, and celebrates the impact of your work. Because when you’re here, you’re part of something bigger. You’re part of a team that shows up, stands together, and leads with purpose.
Overview:
We are seeking a Lien Resolution Specialist focused on resolving medical and non‑medical liens within the California workers’ compensation system. Prior California WC experience is not required. This role works as part of a lien resolution team, evaluating, negotiating, and resolving liens in partnership with branch claim teams, supporting timely, compliant, and cost‑effective outcomes.
How you'll make an impact:
- Review, analyze, and resolve California workers’ compensation liens in coordination with, and under the direction of, our Lien Resolution Specialist Lead.
- Determine lien validity, jurisdiction, statute of limitations, and appropriate dispute resolution process (SBR, IBR, WCAB, or settlement).
- Prepare and issue compliant payment determinations and supporting documentation.
- Negotiate lien reductions and settlements consistent with California fee schedules, regulations, and claim strategy.
- Ensure compliance with statutory timelines and maintain audit‑ready file documentation.
- Coordinate with defense counsel and other external business partners when lien disputes require litigation or WCAB filing.
About you:
Required:
- Two or more years of WC claim handling experience.
- Ability to quickly gain knowledge of California lien laws, fee schedules, and dispute resolution processes.
- Strong negotiation, analytical, and written communication skills.
- Ability to independently manage a high‑volume, deadline‑driven workload.
- Experience collaborating with claims professionals and legal partners.
Preferred:
- Dedicated lien unit or litigation support experience.
- Familiarity with WCAB procedures.
- SIP, WCCP, or similar professional designation.
#LI-HS1
#LI-Remote
#WorkersComp
Compensation and benefits:
At Gallagher, we believe supporting our colleagues goes far beyond the role itself. For more information, visit our Benefits page.
- Competitive compensation
- Comprehensive benefits programs designed to support your well-being
- Career development opportunities and ongoing learning
- A collaborative, people-first culture with accessible leadership
- The opportunity to do meaningful work with global reach and local impact
At Gallagher, we are dedicated to building an inclusive and authentic workplace. If your past experience doesn’t align perfectly, we encourage you to join our Talent Community to stay connected to additional career opportunities. At times, we will consider transferable skills from previous roles.
Gallagher is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled)
G
Gallagher
Gallagher, a global insurance brokerage and risk management services firm, helps clients address risk, protect assets and recover from losses. The products and services we provide keep businesses and institutions running, and enable individuals and families to rebuild their lives. Gallagher is the only insurance broker recognized by the Ethisphere Institute as a World's Most Ethical Company.
Gallagher provides retail and wholesale property and casualty brokerage, alternative risk transfer services, employee benefit consulting, and actuarial services. Gallagher also offers claims and information management, risk control consulting and appraisal services, human resource consulting, and retirement services.