Billing, Billing Records, Case Management, Communication Skills, Community Support, Customer Support/Service, Detail Oriented, Documentation, Healthcare Providers, Legal, Legal Support Skills, Liens, Medical Billing, Medical Liens, Microsoft Office, Microsoft Product Family, Nonprofit, Organizational Skills, Personal Injury, Sports, Time Management, Vision Plan, Writing Skills
Description
About the Role:
Rutter Mills, LLP, a leading personal injury law firm, is seeking a professional and detail-oriented Lien Resolution Specialist to join our team. This position plays an important role in the settlement process by preparing accurate settlement statements and coordinating with medical providers, lienholders, and loan companies to ensure proper financial distribution.
The ideal candidate is organized, dependable, comfortable working with numbers, and able to manage a high volume of cases while maintaining accuracy and professionalism.
Schedule: Full-time Monday through Friday
Location: On-site in Norfolk or Hampton, Virginia
Key Responsibilities
- Contact medical providers, lienholders, and loan companies to verify balances and obtain updated payoff information
- Review billing records, lien documentation, and case expenses for accuracy
- Prepare initial workups and final settlement statements for attorney review
- Coordinate with attorneys and staff to ensure accurate and timely financial distribution
- Maintain accurate case notes and follow up consistently on pending balance or payoff information
- Assist with additional settlement-related duties as needed
Skills, Knowledge and Expertise
- Prior experience in lien resolution, medical billing, accounting, claims, personal injury, or a law firm setting preferred
- Strong attention to detail and organizational skills
- Professional phone and written communication skills
- Comfortable working with numbers, invoices, balances, and settlement documentation
- Ability to manage a high volume of cases in a fast-paced office environment
- Proficiency with Microsoft Office products and ability to learn case management software
Benefits
Rutter Mills, LLP is a well-established and highly regarded personal injury firm with offices throughout Hampton Roads. Our team is known for delivering strong results while providing compassionate service to our clients.
We are also committed to giving back to the community through partnerships with local nonprofits and youth sports organizations, contributing time, resources, and support to the communities we proudly serve.
As our firm continues to grow, this role offers long-term career potential, including opportunities for advancement and increased responsibility.
Benefits Include:
- 401(k)
- 401(k) matching
- Health insurance
- Paid time off
- Vision insurance
Apply today to join a firm where your work directly impacts client outcomes and case success.