LICENSED PHARMACY CARE COORDINATOR

Location: The Colony, TX | Onsite

COMPENSATION & SCHEDULE

• Pay Range: $22–$24/hour (based on experience and certification)

• Schedule: Monday–Friday, 10:00 a.m. – 7:00 p.m. CST — No weekends!

• Training Schedule: 8:00 a.m. – 5:00 p.m. for the first 4 weeks

ROLE IMPACT

Put your pharmacy experience to work in a role where you can make a real difference for patients! As a Licensed Pharmacy Care Coordinator, you’ll help members overcome barriers to obtaining important medications while providing the support, guidance, and follow-through they need.

You’ll serve as a key connection between patients, healthcare providers, pharmacies, and pharmaceutical assistance programs, helping ensure prescriptions move forward quickly and accurately. If you’re a licensed Pharmacy Technician who enjoys helping people, solving problems, and delivering an outstanding patient experience, this could be a great next step in your career.

KEY RESPONSIBILITIES

• Be the go-to resource for members who need help accessing medications or navigating patient assistance programs.

• Coordinate with prescribers, pharmacies, and assistance programs to obtain approvals and keep prescriptions moving toward fulfillment.

• Manage inbound and outbound communications while providing friendly, professional, and compassionate support.

• Track and document member interactions accurately and provide timely follow-up through resolution.

• Troubleshoot medication-access issues and help identify solutions that keep the member experience on track.

• Partner with internal teams to deliver excellent service and support the overall success of the program.

MINIMUM QUALIFICATIONS

• Active Pharmacy Technician License or Certification required (must be valid in at least one state).

• 1+ years of experience in a healthcare, pharmacy, member services, or call center environment.

• Strong communication and customer service skills with a genuine desire to help others.

• Ability to confidently manage multiple priorities in a fast-paced environment.

• Intermediate proficiency with Microsoft Word, Excel, and Salesforce or similar CRM systems.

• Strong organizational skills, attention to detail, and consistent follow-through.

CORE TOOLS & SYSTEMS

Salesforce | Microsoft Excel | Microsoft Word | Pharmacy Management Software | Electronic Health Record (EHR) Systems

PREFERRED SKILLS

• Familiarity with prescription benefit programs, medication access, or patient assistance programs.

• Experience working directly with patients, members, pharmacies, or healthcare providers.

• Proven ability to investigate issues, find solutions, and create a positive patient experience.

Ready to use your pharmacy experience to help patients get the medications they need? Apply today!

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