Administrative Skills, Advertising, Background Investigation, Candidate Screening, Computer Skills, Continuous Improvement, Cross-Selling, Customer Relations, Customer Retention/Renewal, Customer Support/Service, Data Collection, Detail Oriented, Documentation, Follow Through, Health Insurance, Healthcare, Industry/Trade Analysis, Insurance, Insurance Sales, Mathematics, Microsoft Office, Multitasking, Needs Assessment, Negotiation Skills, Organizational Skills, Pricing, Problem Solving Skills, Profit & Loss, Property Insurance, Sales, Sales Closing Skills, Sales Cycle, Sales Management, Sales Prospecting, Team Player, Telephone Skills, Underwriting, Writing Skills
Licensed Personal Lines Insurance Agent
Opportunities at the Roaring Spring and Duncansville, PA offices
Our Client, a local, awarding winning, independent Insurance Agency, is seeking a professional, outgoing, dedicated, and client focused, Personal Lines Agent / Customer Service Representative to join their fast-growing team.
The Personal Lines Insurance Agent / Customer Service Representative is responsible for the production of new insurance sales, specifically homeowner, auto, and/or personal lines insurance. The Agent is the initial point of contact for prospects and policyholders on all products and coverages.
Overview of Responsibilities:
- Develop and pursue sales opportunities by initiating cross-sales calls and pursuing leads while servicing new and existing Personal Lines Client Accounts
- Respond to customer questions, amending policies, explaining available services and products, and providing information on insurance pricing
- Customize insurance packages to suit individual customers’ needs and requirements
- Obtain prospects and actively pursue and create interest by telephone calls, emails, writing letters, or making personal visits
- Call on new business, discuss existing policies, review liability limits and exposures, explore other coverage needs, evaluate replacement costs, round out accounts, and bind renewals
- Manage the sales cycle from start to finish through active listening, negotiation, and closing new business as well as providing quotes, premiums, and comparing rates
- Develop and promote strong relationships with prospects and clients to generate new business
- Collaborate with new clients to understand their needs, gather necessary data, research policy options, present options, finalize and bind new coverage, cancel old policies, and negotiate with carriers when necessary
- Conduct a policy review and engages with probing questions to develop a thorough understanding of the clients’ needs and recommend coverages
- Perform administrative duties as needed such as answering phones, taking payments, documenting in agency’s management system, greeting visitors, etc.
Qualifications:
- PA Property & Casualty license preferred, if currently studying must have ability to take test in next few weeks
- PA Life, Accident and Health Licenses and /or Commercial line experience a plus! Must be willing to obtain Life, Accident and Health Licenses
- Experience in Insurance is preferred, Benefits and Health Insurance knowledge is helpful
- Organized, detail-oriented, & initiative-taker who can multitask in fast-paced dynamic environment
- Proficient with MS Office, general computer skills, and ability to learn and continuously improve technical skills
- Ability to work with multiple computer applications and demonstrate speed, accuracy, and attention to detail
- Demonstrate strong customer focus with ability and tact to manage difficult customer interactions
- Proactive problem solver, able to solve complex problems without direct supervision
- Positive Collaborator! Gets along with everyone and making teamwork and unity a priority
- Strong ethical values, excellent work ethics, honesty, and integrity
- Strong negotiation skills; Persistent with strong follow-through and follow-up
- Good listener: ability to hear, understand, and communicate complex business challenges
- Possess excellent math and reading skills to accurately perform simple tasks and calculations
- Connections within the local communities and independently involved in the local community preferred
- Participate in courses for insurance/sales skills. Maintain current knowledge of underwriting requirements of carriers. Keep current with industry trends by reading appropriate journals and company bulletins
- Must be able to pass a Criminal and Credit Background Check
Schedule and Compensation Overview:
·Monday - Friday 8:30am to 5:00pm
·Hourly position – pay based on current PA insurance licenses and experience
·Agency is aggressively growing. Monthly and Quarterly bonuses!
·Commission for production and profitability of sales
·Healthcare: 80% Agency paid UPMC health insurance or monthly Health Stipend
·Matching Simple IRA
·Paid time off and holiday pay
·AD&D - Life Insurance Long & Short-Term Disability (100% Agency Paid)
·Education Assistance
All postings listed by DBD Staffing are direct hire job opportunities.
DBD does not offer temporary staffing.
We assist hiring teams by advertising, searching, and pre-screening candidates.