Licensed Personal Lines Insurance Agent
Opportunities at their Indiana and Duncansville, PA offices!
Our Client, a local, awarding winning, independent Insurance Agency, is seeking a professional, outgoing, dedicated, and client focused, Personal Lines Agent / Customer Service Representative to join their fast-growing team.
The Personal Lines Insurance Agent / Customer Service Representative is responsible for the production of new insurance sales, specifically homeowner, auto, and/or personal lines insurance. The Agent is the initial point of contact for prospects and policyholders on all products and coverages.
Overview of Responsibilities:
- Develop and pursue sales opportunities by initiating cross-sales calls and pursuing leads while servicing new and existing Personal Lines Client Accounts
- Respond to customer questions, amending policies, explaining available services and products, and providing information on insurance pricing
- Customize insurance packages to suit individual customers’ needs and requirements
- Obtain prospects and actively pursue and create interest by telephone calls, emails, writing letters, or making personal visits
- Call on new business, discuss existing policies, review liability limits and exposures, explore other coverage needs, evaluate replacement costs, round out accounts, and bind renewals
- Manage the sales cycle from start to finish through active listening, negotiation, and closing new business as well as providing quotes, premiums, and comparing rates
- Develop and promote strong relationships with prospects and clients to generate new business
- Collaborate with new clients to understand their needs, gather necessary data, research policy options, present options, finalize and bind new coverage, cancel old policies, and negotiate with carriers when necessary
- Conduct a policy review and engages with probing questions to develop a thorough understanding of the clients’ needs and recommend coverages
- Perform administrative duties as needed such as answering phones, taking payments, documenting in agency’s management system, greeting visitors, etc.
Qualifications:
- PA Property & Casualty license preferred, if currently studying must have ability to take test in next few weeks
- PA Life, Accident and Health Licenses and /or Commercial line experience a plus! Must be willing to obtain Life, Accident and Health Licenses
- Experience in Insurance is preferred, Benefits and Health Insurance knowledge is helpful
- Organized, detail-oriented, & initiative-taker who can multitask in fast-paced dynamic environment
- Proficient with MS Office, general computer skills, and ability to learn and continuously improve technical skills
- Ability to work with multiple computer applications and demonstrate speed, accuracy, and attention to detail
- Demonstrate strong customer focus with ability and tact to manage difficult customer interactions
- Proactive problem solver, able to solve complex problems without direct supervision
- Positive Collaborator! Gets along with everyone and making teamwork and unity a priority
- Strong ethical values, excellent work ethics, honesty, and integrity
- Strong negotiation skills; Persistent with strong follow-through and follow-up
- Good listener: ability to hear, understand, and communicate complex business challenges
- Possess excellent math and reading skills to accurately perform simple tasks and calculations
- Connections within the local communities and independently involved in the local community preferred
- Participate in courses for insurance/sales skills. Maintain current knowledge of underwriting requirements of carriers. Keep current with industry trends by reading appropriate journals and company bulletins
- Must be able to pass a Criminal and Credit Background Check
Schedule and Compensation Overview:
·Monday - Friday 8:30am to 5:00pm
·Hourly position – pay based on current PA insurance licenses and experience
·Agency is aggressively growing. Monthly and Quarterly bonuses!
·Commission for production and profitability of sales
·Healthcare: 80% Agency paid UPMC health insurance or monthly Health Stipend
·Matching Simple IRA
·Paid time off and holiday pay
·AD&D - Life Insurance Long & Short-Term Disability (100% Agency Paid)
·Education Assistance
All postings listed by DBD Staffing are direct hire job opportunities.
DBD does not offer temporary staffing.
We assist hiring teams by advertising, searching, and pre-screening candidates.