Administrative Skills, Cash Flow, Communication Skills, Customer Escalations, Customer Experience, Customer Service Operations, Customer Support/Service, Database Administration, Detail Oriented, Insurance, Insurance Sales, Internet Application, Microsoft Product Family, Multitasking, Options Market, Organizational Skills, Presentation/Verbal Skills, Process Improvement, Proposal Writing, Quality Management, Reconciliation, Record Keeping, Records Management, Risk Management, Sales Operations, Sales Presentation, Software as a Service (SaaS), Talent Management, Team Player, Time Management, Writing Skills
Payentry is seeking a Licensed Insurance Support Specialist to join our commercial insurance team. This role provides essential support to our insurance sales staff and plays a key part in the overall efficiency and success of the department.
The ideal candidate is outgoing, energetic, professional, and thrives in a fast-paced environment. This position supports daily office administration, client services, and sales operations while ensuring exceptional customer experience.
What You'll Do:
- Deliver timely, professional customer service and communications.
- Identify, document, and escalate client concerns appropriately.
- Support quoting, renewal, and policy servicing workflows.
- provide administrative support by maintaining accurate client records, and managing databases.
- Assist with audits as requested by the carrier and reconcile any discrepancies.
- Prepare insurance proposals and support creation of client presentations and sales materials.
- Market additional insurance options to clients when appropriate.
- Contribute to process improvements and departmental implementation.
What You Bring to Table:
- 3+ years of insurance industry expierence ( commercial lines expierence preferred)
- Active insurance license required.
- Strong working knowledge of Microsoft applications and web-based platforms.
- Exceptional attention to detail with the ability to multitask in a fast-paced environment.
- Demonstrates excellence in customer service and client communication.
- Strong teamwork, collaboration, and presentation abilities.
- Proven expierence with process improvement and workflow implementation.
- Excellent written and verbal communication skills.
- Highly organized with the ability to manage competing priorities.
Where You Will Work: Atlanta, GA
Total Rewards and Growth:
- A start to a career within a fast-growing company
- A competitive benefits package including medical, dental, and vision insurance for you and your family
- 100% company-paid life, short-term, and long-term disability benefits.
- 401(k) Safe Harbor plan with up to a 4% company match with vesting from day one (1).
- Generous discretionary paid time off package with immediate eligibility.
Who is Payentry?
We offer human capital management services to employers throughout the US. Payentry. Our cloudbased SaaS platform provides employer solutions that increase cash flow and efficiency, reduce risk, and give a competitive edge in managing and retaining high-quality employees.
Payentry is an EEO Employer - M/F/Disability/Protected Veteran Status