Licensed Insurance Customer Service Representative

Join the AMG Insurance & Financial Services, Inc. family, where we've proudly served the Sarasota community for two decades. As a local agency deeply rooted in the area, we prioritize educating and advising our clients, ensuring they receive the personalized service they deserve. Our culture revolves around teamwork, fun, and support, with regular team-building activities and a commitment to work-life balance. We're dedicated to fostering a positive environment where every team member can thrive and succeed.

We're seeking enthusiastic individuals to join our team as an Insurance Customer Service Representative. This full-time position offers a competitive base salary ranging from $17 to $30 per hour, depending on experience. As a key member of our team, you'll provide exceptional customer service to our clients, assisting them with their insurance needs and ensuring their satisfaction.

Join our team at AMG Insurance & Financial Services, Inc. and embark on a rewarding career in insurance customer service. Apply today and take the first step toward becoming part of our supportive and inclusive work environment.

Salary Range: $17.00 - $40.00 per hour

Hourly Base Salary Based on Experience

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Hands on Training

Career Growth Opportunities

Evenings Off

Bonus Opportunities

Warm Leads Provided

Licensing Assistance

Work-Life Balance

Weekends Off

Holidays Off

Paid Holidays

401k Plan

Professional Development

Advancement Opportunities

Continuing Education Opportunities

Ongoing Training Seminars

Performance Bonuses

Professional Work Environment

Team Building Activities

Equipment Provided

Paid Sick Leave

Supplemental Insurance

Personal Workspace

Monday - Friday (8:30am - 5pm) Work Schedule

Paid Time Off (PTO)

Responsibilities

• Provide comprehensive insurance education and guidance.
• Retaining clients by servicing their needs, cross selling other lines, etc.
• Maintain accurate and up-to-date client records.
• Prepare and issue insurance documents promptly and accurately.
• Ensure policy changes are processed accurately and in compliance with regulations.
• Provide clients with payment options and assistance as needed.
• Conducts timely follow-up communication with clients to address inquiries and concerns.

• Preferred candidate would already have their license or licensing assistance is available
• Strong analytical and problem-solving skills.
• Capable of handling multiple tasks simultaneously.
• Proactive and motivated individual who takes initiative without constant supervision.
• Works effectively with colleagues to achieve team goals and objectives.
• Clear and effective communication skills, both written and verbal.
• Meticulous attention to detail in all tasks and responsibilities.