Licensed Insurance Customer Service Representative

Property & Casualty Customer Service Representative Howard Hanna Insurance

Join a Best Practices-recognized agency and put your P&C license to work in a role that makes a difference! As a Customer Service Representative, youll guide clients through their insurance needs, answer questions, and ensure they feel confident and supported.

Were more than an agencywere a community-focused team that values collaboration, growth, and exceptional service. Your work will directly impact clients peace of mind while helping you build a rewarding career.

Grow your career. Make an impact. Join our team today!

Salary $45,000-$48,000-will fluctuate depending on P&C license and experience

Salary Range: $45000.00 - $48000.00 per year

Annual Base Salary + Bonus Opportunities

Paid Time Off (PTO)

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Hands on Training

Mon-Fri Schedule

Career Growth Opportunities

Retirement Plan

Competitive compensation and benefits package

Ongoing training and professional development opportunities

Supportive, inclusive, and growth-focused workplace culture

Opportunities to advance within the company and broaden your insurance expertise

work with a recognized Best Practices Agency

Fun & Friendly Co-workers

Bonus Opportunities

Responsibilities

• Deliver exceptional customer service to existing clients, resolving inquiries with empathy and expertise
• Educate policyholders on coverage details, policy changes, and insurance solutions to help them make informed decisions
• Identify opportunities to cross-sell and up-sell additional products and services, building stronger client relationships
• Maintain accurate records and documentation in compliance with industry standards
• Collaborate with a supportive team dedicated to client satisfaction and professional growth

• Active Property & Casualty insurance license (required)
• Strong communication and interpersonal skills
• Passion for educating and helping clients understand their insurance options
• Proven ability to identify opportunities for cross-selling and account expansion
• Attention to detail and commitment to regulatory compliance
• Team-oriented attitude and a drive for continuous improvement