Licensed Insurance Customer Service Representative

Licensed Insurance Customer Service Representative Commercial Lines

Location: Parkersburg, WV

Reagle & Padden, Inc. is seeking a Licensed Property & Casualty professional with 2+ years of commercial lines experience, ideally in an independent insurance agency. Join our team in Parkersburg and be part of a supportive, client-focused environment where your expertise directly impacts our customers.

At Reagle & Padden, youll find a positive office culture, opportunities for growth, and the chance to make a meaningful difference for clients every day. If you are passionate about client satisfaction and thrive in an engaging office setting, this is the place for you.

Apply today and bring your expertise to a team that values your skills and dedication!

Salary Range: $30000.00 - $50000.00 per year

Annual Base Salary + Bonus Opportunities

Paid Time Off (PTO)

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Hands on Training

Mon-Fri Schedule

Career Growth Opportunities

Retirement Plan

Birthday Lunches

Profit Sharing

Fun & Friendly Co-workers

Extensive Benefits Package

Responsibilities

• Serve as the primary contact for policyholders, promptly addressing questions and concerns
• Guide clients through policy options, delivering solutions tailored to their needs
• Maintain accurate client records and efficiently manage renewals and policy adjustments
• Resolve complaints quickly, providing effective and satisfactory solutions
• Build and nurture strong client relationships to ensure high satisfaction and loyalty
• Follow all insurance regulations and company policies in every interaction

• Active West Virginia and/or Ohio Property & Casualty License
• 2+ years of commercial lines customer service experience in the insurance industry
• Excellent verbal and written communication skills
• Commitment to delivering outstanding client service and resolving issues efficiently
• Team player with a collaborative, positive attitude
• Strong organizational skills with the ability to multitask and prioritize