Licensed Assisted Living Director St Anthony ALF

Licensed Assisted Living Director St Anthony ALF

POSITION SUMMARY

Manage the operations of the assisted living on a day-to-day basis. Ensure that the assisted living facility is supported by high quality programs and services which allow residents to live in the most beneficial environment. Direct the organization in such a way that it meets the needs of the residents and complies with and meets the goals of regulatory agencies and Monarch Healthcare Management's mission. Coordinate clinical services for residents as needed or with outside homecare as needed.

ESSENTIAL RESPONSIBILITIES AND DUTIES

Develop, Monitor, and Evaluate Systems, Programs and Services that Address Needs of a Challenging and Diverse Resident Population and Goals of the Assisted Living Facility.

• Listen and respond appropriately and promptly to requests, suggestions and concerns of residents, family members and guests.
• Continuously assess residents' needs and strengths. Develop and implement policies, systems, programs, and services that meet residents' needs and utilize their strengths to support and maintain their independence and create an optimal quality of life alongside of the CNS.
• Assess information from resident satisfaction surveys and develop and implement a plan to address areas of concern and improve service effectiveness.
• Work with staff to plan, coordinate, implement and attend activities, special events, and educational opportunities (These activities take place both during and after working hours).
• Network with agencies, service providers and stakeholders to establish a positive image and presence in the greater community.
• Provide ongoing communication to designated regional support person.
• Plan and coordinate emergency and disaster plans with staff and arranged providers.
• Maintain appropriate staffing per the established staffing ratio in correlation with the CNS.

Lead Many Employees in Such a way that Achieves Organizational Objectives and Creates a Supportive Work Environment.

• Recruit and select staff.
• Ensure timely and appropriate training of all site staff.
• Assign tasks and responsibilities to site staff.
• Monitor performance and provide regular feedback plus at least one formal written review annually.
• Communicate regularly with staff to provide them with necessary information and understanding, and to discuss concerns, suggestions, and property operations to develop and maintain an effective, cohesive staff team.
• Write and keep updated job descriptions for on-site staff.
• Communicate with appropriate regional member regarding needs for staff training and onboarding of new staff.

Achieve Financial Objectives of the Property. Ensure Effective Organizational Performance that Achieves Financial Goals.

• Work with ALF DO to prepare annual operating and capital budgets.
• Monitor financial status of property. Analyze budget variances. Promptly initiate corrective actions as necessary to stay within approved budget parameters.
• Authorize and ensure the prompt payment of all project expenditures; review all invoices and purchase orders for accuracy.
• Oversee and ensure the implementation of properties revenue sources.
• Monitor and work with executive staff to update the replacement reserve analysis and make recommendations for reserve funding.
• Work with the maintenance staff and executive staff to identify capital needs and make recommendations that maintain the optimal long-term financial and physical integrity of the property.
• Ensure the accurate and timely completion of all lease renewals (or HUD recertifications as appropriate).
• Represent the property in court for unlawful detainer.

Maintain Optimal Occupancy of the Property.

• Develop and update the resident selection plan in accordance with regulatory requirements.
• Continuously monitor and ensure the prompt filling of vacancies.
• Track inquiries and referrals of applicants.
• Contact media sources to place advertisements as needed.
• Select, approve, and certify residents in compliance with regulatory agencies and standards set by Monarch Healthcare Management.
• Develop and maintain property waiting lists (in compliance with HUD regulation when appropriate.
• Monitor and maintain ongoing knowledge and understanding of the internal and external markets affecting the occupancy of the assisted living properties.
• Continuously maintain positive connections and relationships with neighborhood agencies, organizations, and individuals to ensure optimal marketability of assisted living facilities.

Ensure the Proper, High Quality Physical Maintenance of the Property.

• Maintain a basic understanding and knowledge of all aspects of property maintenance
• Ensure the timely, effective, and high-quality monitoring and implementation of maintenance work.
• Ensure continuous high quality curb appeal of property.
• Ensure the appropriate hiring and monitoring of vendors and contractors to meet maintenance needs of project.
• Ensure the timely and continuous inspection of units, common areas, building exteriors, grounds, and mechanical systems as needed to identify and care for maintenance needs.
• Follow up promptly with corrective actions to physical inspections.
• Work with on-site maintenance staff and executive staff to solve problems and make recommendations for repairs and replacements to maintenance systems and to develop maintenance policies, procedures, and standards

Develop, Implement, and Assess Policies, Procedures, Practices, and Standards of the Assisted Living Facility.

• Implement Monarch Healthcare Managements' policies, procedures, and practices to ensure efficient operations and high-quality standards that meet needs of the residents and the goals of Monarch Healthcare Management and comply with regulatory agencies.
• Ensure compliance of policies, procedures, practices and standards by staff and residents.
• Continuously monitor policies, procedures, practices, and standards; to constantly improve service effectiveness and ensure the high quality of operations

Support and Work Cooperatively with Organized Resident Groups.

• Support the efforts and activities of the resident council and other resident groups.
• Communicate regularly with the resident council, advisory groups, campus administrator and appropriate regional about operations and critical issues as appropriate.
• Attend resident council meetings as needed.

Develop, Implement, and Monitor the Strategic Plan for the Assisted Living Facility. • Participate with the Campus Executive Director in developing strategic direction and goals for the overall assisted living facility.

• Develop a strategic plan and goals for the assisted living facility based on input from site staff, residents, and executive staff.
• Lead the site staff in the implementation of the strategic plan for the assisted living facility.

Ensure the Development and Implementation of Support Services and Community Building Programs that Meet the Needs of the Resident Population

• Supervise the Activities Director/Aide and oversee the delivery of leisure/social activities.
• Work with the Campus Administrator and site staff to identify residents' needs and strengths to develop and implement a support services plan.
• Communicate regularly with the Campus Administrator and appropriate regional to discuss problems and possible solutions.
• Work with staff and residents to identify community-building needs and resources and to develop and implement a community building plan for the assisted living facility.
• Identify and collaborate with community agencies and organizations to develop support services, resources, and community-building programs to meet needs of residents.

QUALIFICATIONS

Education and Experience

• At least 2 years' experience in management position or Assisted Living experience

Required Skills and Abilities

• Knowledge of federal, state, and local regulations and statutes that pertain to assisted living and landlord resident law.
• Expertise in working with senior resident populations.
• Excellent supervisory and leadership skills with the ability to effectively supervise a large number of staff.
• Resilience; ability to welcome constructive feedback, course correct and not take it personally
• Personability; ability to get along with all personality types and inspire trust with residents, staff, family
• High emotional intelligence (EQ)
• Ability to actively listen, with the goal of understanding
• Ability to clearly speak and proficiently read and write in English