License Center Specialist

License Center Specialist

Salary

$55,473.60 - $77,729.60 Annually

Location

Government Center, 410 S. 5th St., Mankato, MN

Job Type

Full Time

Job Number

2026-00051

Department

License Center

Opening Date

06/12/2026

Closing Date

7/5/2026 11:59 PM Central

• Description
• Benefits
• Questions

DESCRIPTION

Under general supervision of the License Center Administrator, this position supports the License Center by efficiently and effectively being a trusted leader in delivering innovative services and serving the public by licensing drivers, registering, and titling vehicles, Department of Natural Resources (DNR) licensing, and maintaining Vital Records. This position works in a fast-paced License Center and performs front counter customer service duties. The License Center Specialist is responsible for carrying out the functions in five service areas listed above.

DUTIES / RESPONSIBILITIES

ESSENTIAL FUNCTIONS:

• Engages positively with both internal and external customers. Communicates and interacts effectively and respectfully with colleagues, supervisors, representatives from other organizations, and the public.
• Provides professional and exceptional customer service by exhibiting a pleasant and helpful disposition to all individuals. Greets and answers questions in a friendly and professional manner, both in person and over the telephone.
• Processes licenses, registrations, titles, identification cards, and renewal documents. Reconciles records and cash drawer.
• Prepares, completes, and submits daily and monthly reports.
• Maintains records. Completes and submits all associated reports.
• Handles payment of fees, records transactions, issues receipts, deposits fees, and reconciles records department-wide.
• Maintains records including but not limited to birth, marriage, and death records. Issues and processes appropriate forms. Verifies application standards before acceptance and data entry.
• Assists in identifying and implementing departmental efficiencies. Develops and implements new or updated procedures and assists with implementing new rules and regulations throughout the department.
• Promotes a diverse, culturally competent, and respectful workplace.
• Performs the physical and mental demands of the position.
• Attends work during regularly scheduled hours.

ADDITIONAL FUNCTIONS:

• Maintains accurate inventory of supplies, licenses, and forms of the License Center as well as area dealers and vendors. Receives returned plates and holds until certified for disposal.
• Files notaries.
• Trains and mentors' new staff as requested.
• Participates in professional staff development. Participates in training and education opportunities to maintain and improve proficiency. Attends and participates in professional organizations. Associates with employees and departments from other counties and states for collaboration.
• Performs other related functions as apparent or assigned.

QUALIFICATIONS

MINIMUM QUALIFICATIONS:

• High School Diploma/GED; and
• A minimum of two (2) years of customer service/clerical experience such as but not limited to greeting the public, handling phone calls, answering questions, troubleshooting customer problems, photocopying, filing, data entry, reporting, and scanning, etc.

PREFERRED QUALIFICATIONS:

• Experience working in a motor vehicle department or as a title clerk for a car dealership.
• Proficient in understanding and speaking languages other than English, such as Spanish, Somali, Chinese, Sudanese, and Arabic, among others.

CONDITIONS OF EMPLOYMENT:

• Must be bondable.
• Must successfully pass a background check.
• Must possess a valid drivers license and be able to drive in the State of Minnesota.
• Must comply with all federal and state laws and organizational and departmental policies and regulations.
• Must adhere to data practices policies and standards regarding non-public data. Access to non-public data should be strictly limited to what is necessary to fulfill job responsibilities. While accessing these data, the employee should take reasonable steps to prevent unauthorized access by individuals without a work-related reason. Once the work-related purpose is complete, non-public data must be securely stored in accordance with county policies and Minnesota Statutes.

HOURS OF WORK

Monday through Friday, with a regular work schedule of 8:00 a.m. to 5:00 p.m. and a set weekly rotating shift of 7:30 a.m. to 4:30 p.m. Night, weekend, holiday, and overtime hours may be required to meet departmental needs, support special projects, and respond to the service demands of the community served.

Benefits Overview

AFSCME, No. 65 - Courthouse & Human Services

The County of Blue Earth provides a comprehensive, balanced, competitive total compensation package. The Countys benefit programs address both the immediate needs that you and your family may have, such as medical coverage or dependent care assistance, and your long-term needs, such as retirement savings. Benefits begin upon date of hire.

The following outlines County offered total compensation benefits. This document provides an overview and does not offer all provisions, limitations, and exclusions. If there is a contradiction between this and the official plan documents and/or collective bargaining agreements, the plan documents will prevail.

Regular, Full-Time Employee

Wage/Salary Scale

Blue Earth County features a 12-Step Pay Plan. Our advertised salary ranges include all 12 Steps. A selected candidate will typically be offered Step 1 of the salary range. Additional salary considerations are subject to negotiation and dependent on skills and experience directly related to the position.

Vacation Leave

Vacation accruals, utilization, and payouts are detailed in the collective bargaining agreement and/or the employee handbook.

Blue Earth County Years of Service Bi-Weekly Accrual Rate

0 - 5 years - 3.85 hours

6 - 9 years - 4.77 hours

10 - 13 years - 5.69 hours

14 - 18 years - 6.62 hours

19 - 24 years - 7.54 hours

25 + years - 8.46 hours

Sick Leave

Employees accrue sick leave at a rate of 7.34 hours for each full month of service.

Paid Holidays

Blue Earth County recognizes 11 (88 hours) paid holidays, and employees receive one floating holiday per year.

Health Insurance

Employees may choose from 3-health insurance plans and either single or family coverage. Insurance Rates (Monthly) - Effective: July 1, 2025 - June 30, 2026

Plan 1: CMM $0 Deductible

Employee: Single - $137.19 / Family - $1,209.49

Employer: Single - $1,234.66 / Family - $2,822.16

Total Cost: Single - $1,371.85 / Family - $4,031.65

Plan 2: CMM $300 Deductible

Employee: Single - $1.04 / Family - $809.38

Employer: Single - $1,234.66/ Family - $2,882.16

Total Cost: Single - $1,235.70/ Family - $3,631.54

Plan 3: HDHP with HSA

Employee: Single - $0.00 / Family - $425.39

Employer: Single - $965.00/ Family - $2,410.57

Total Cost: Single - $965.00 / Family - $2,835.96

Blue Earth County contributes to a health savings account (HSA) when the employee elects the HDHP. Single coverage HSA contributions equal $1,650, and family coverage HSA contributions equal $3,300.

Life Insurance

Employees are provided with Term-Life Insurance at no cost to them:

• $20,000 term-life/$20,000 accidental death & dismemberment (AD&D)
• After ten (10) years of continuous employment with Blue Earth County, the policy will increase to $35,000 term-life/$35,000 accidental death & dismemberment (AD&D)

Retirement

The County and the employee contribute to the Public Employees Retirement Association (PERA) based on a percentage of the employee wage:

General/Coordinated Plan

Employee: 6.5%

Employer: 7.5%

Voluntary Benefits Available

• AFLAC
• Dental Insurance
• Vision Insurance
• Nice Healthcare
• Long-Term Disability
• Flexible Spending Accounts (Medical and Dependent Care)
• Voluntary Life (Employee, Spouse, and Child(ren))
• Deferred Compensation (457b)
• Roth IRA
• 529 Educational Roth
• Minnesota Benefits Association (MBA)
• Savi Student Loan Benefit

01

The following supplemental information may be used as a scored evaluation of your knowledge, skills and experience. Be certain that the choices you make correspond to the information you have provided in your application. By completing this supplemental questionnaire you are attesting that the information you have provided is true and accurate. Any information provided may be reviewed by the hiring manager. Any misstatements or falsification of information will eliminate you from consideration or may result in dismissal. Do you understand and agree with this statement?

• Yes
• No

02

Which of the following best describes your level of education?

• High School Diploma/GED
• Some College
• Associates
• Bachelors
• Masters or Higher
• None of the above

03

Which of the following best describes your years of employment experience performing general clerical duties such as but not limited to photocopying, filing, data entry, reporting, and scanning?

• No experience
• Less than 6 months
• More than 6 months, but less than 1 year
• More than 1 year, but less than 2
• More than 2 years, but less than 3
• More than 3 years, but less than 4
• More than 4 years, but less than 5
• More than 5 years, but less than 6
• More than 6 years, but less than 7
• More than 7 years, but less than 8
• More than 8 years, but less than 9
• More than 9 years, but less than 10
• 10 or more years

04

Which of the following best describes your years of employment experience performing customer service duties such as but not limited to greeting the public, handling phone calls, answering questions, and troubleshooting customer problems?

• No Experience
• Less than 6 months
• More than 6 months, but less than 1 year
• More than 1 year, but less than 2
• More than 2 years, but less than 3
• More than 3 years, but less than 4
• More than 4 years, but less than 5
• More than 5 years, but less than 6
• More than 6 years, but less than 7
• More than 7 years, but less than 8
• More than 8 years, but less than 9
• More than 9 years, but less than 10
• 10 or more years

05

Which of the following best describes how frequently you interact with customers in your current role or previous position?

• Hourly
• Multiple times a day
• Once a day
• Multiple times a week
• Once a week
• None of the above

06

Indicate which of the following areas you have work experience. Please select all that apply.

• Car dealership title clerk
• Motor Vehicle Department
• Election Department
• Environment with high volume customer service

07

Which of the following best describes your years of experience handling money including but not limited to providing receipts, collecting payments, making change and processing electronic payment methods?

• No Experience
• Less than 6 months
• More than 6 months, but less than 1 year
• More than 1 year, but less than 2
• More than 2 years, but less than 3
• More than 3 years, but less than 4
• More than 4 years, but less than 5
• More than 5 years, but less than 6
• More than 6 years, but less than 7
• More than 7 years, but less than 8
• More than 8 years, but less than 9
• More than 9 years, but less than 10
• 10 or more years

08

Which of the following best describes how frequently you have had to handle multiple tasks simultaneously or multiple tasks in your current role or previous position?

• Hourly
• Once a day
• Two times a week
• Once a week
• None of the above

09

Please list the languages other, than English, that you are able to understand and speak. Please select all that apply.

• Spanish
• Somali
• American Sign Language
• Sudanese
• Ababic
• Other
• None of the above - I do not speak or understand any languages other than English

10

Are you willing to work in an environment which exposes you to angry, emotional or upset individuals or those who use foul language, and/or offensive behavior?

• Yes
• No

11

Describe how your background and experience align with the duties and responsibilities of this position.

12

Why do you want this position with Blue Earth County?

13

OTHER QUALIFICATIONS: Describe any other special training youve completed or skills and experience you currently possess that you feel would make you the best-qualified person for this position.

14

CONDITIONS OF EMPLOYMENT: If selected as a finalist, you will need to be bondable for this position. This requires that you have not committed any crimes of dishonesty including theft, forgery, larceny and embezzlement. Are you aware of anything in your past that would prevent you from becoming bondable?

• Yes
• No

Required Question

Employer Blue Earth County

Address PO Box 168

204 South Fifth Street

Mankato, Minnesota, 56001

Phone 507-304-4374

507-304-4061

Website http://www.blueearthcountymn.gov