Library Specialist Supervisor

Broward County (FL)

Fort Lauderdale, FL

JOB DETAILS
SALARY
$52,645.84–$84,022.57 Per Year
SKILLS
Audiovisual, Benchmarking, Brochures, Calendar Management, Cash Management, Change Management, Communication Skills, Continuous Improvement, Customer Escalations, Customer Relations, Customer Support/Service, Diversity, Educational Technology, Emergency Services, Emerging Technology, Establish Priorities, Event Management, Facilities Management, Flyers, Funding, Grant Writing, Health Plan, Human Resources, Improvement Metrics, Integrated Library System, Keyboards, Library and Information Science, Loans, Marketing, Nonprofit, Operations Processes, People Management, Performance Analysis, Performance Goal Setting, Performance Management, Performance Reviews, Physical Demands, Prepare Correspondence, Problem Solving Skills, Procedure Development, Process Development, Process Improvement, Project Planning, Project/Program Coordination, Public Works, Public/Media/Press/Analyst Relations, Publications, Quality Monitoring, Rentals, Retirement Plan, Sales, Schedule Development, SirsiDynix, Staff Training, Statistics, Systems Administration/Management, Team Lead/Manager, Team Player, Theater, Training/Teaching, User Documentation, Web Design, Writing Skills
LOCATION
Fort Lauderdale, FL
POSTED
Today
Salary : $52,645.84 - $84,022.57 Annually
Location : Library - Main Library 100 S Andrews Ave, Fort Lauderdale, FL
Job Type: Full-Time
Job Number: 1414423
Department: Lib Admin PS AfricAmer Rsch
Opening Date: 05/29/2026
Closing Date: Continuous
Veterans' Preference Notice: Under Section 295.07, Florida Statutes, certain servicemembers and veterans, and the spouses and family members of such servicemembers and veterans, receive preference and priority, and certain servicemembers may be eligible to receive waivers for postsecondary educational requirements, in employment with Broward County and are encouraged to apply for the positions being filled.
International Degree Verification: International degrees must be evaluated by an approved member of the National Association of Credential Evaluation Services (NACES) www.naces.org/members or the Association of International Credential Evaluators (AICE) Candidates are responsible for all evaluation expenses. Completedevaluations do not guarantee employment and are subject to approval by Broward County Human Resources.

REQUIREMENTS AND PREFERENCES
The Broward County Board of County Commissioners is seeking qualified candidates for the position of Library Specialist, Supervisor. Additional vacancies may be filled from this recruitment for a different location within the library system. This position may be assigned to any location within the Libraries Division based on operational needs.
Benefits of Broward County Employment

High-Deductible Health Plan - bi-weekly premiums: Single $10.90 / Family $80.79

Includes a County Funded Health Savings Account of up to $2000 Annually

Consumer Driven Health Plan - bi-weekly premiums:
Single $82.58 / Family $286.79

Florida Retirement System (FRS) - Pension or Investment Plan
457 Deferred Compensation employee match

Eleven (11) paid holidays each year
Vacation (Paid Time Off) = 2 weeks per year
Up to 40 hours of Job Basis Leave for eligible positions

Tuition Reimbursement (Up to 2K annually)

The purpose of this position is the supervision of a large unit and project coordination; supervision and training; resolving day to day operational issues of a large unit; serve as a Supervisor-in-Charge of the building on a regular basis; developing and implementing programs and services, including division wide initiatives. This position is assigned a variety of responsibilities that serve a regional or system-wide function; including circulation at a regional or flagship library location; head of programming for a cluster or flagship library location; and Community Engagement. This position requires the individual to model the highest level of excellent customer service and professionalism to internal and external customers of the Division.
In a Circulation section, the purpose of this position is to organize, direct, coordinate and prioritize the workflow of the Circulation Section of a regional or flagship library location; participate in the supervisory team of the assigned unit; ensure that Broward County policies and procedures are followed, including cash handling; resolve day-to-day operational issues; and develop and implement programs and services, including division-wide initiatives. In addition, this supervisor serves as a resource to multiple libraries in the assigned cluster, provides training to staff throughout the system, may assign staff to other locations as needed, resolves escalated customer account concerns from other libraries in the assigned cluster, and on occasion assists at other regional libraries. This supervisor participates on system-wide committees and is responsible for collaborating with colleagues to ensure circulation procedures are current and meet the needs of the Division and customers.
The library serves as an integral part of the community, offering classes in computer technology and educational, recreational, and cultural programs on a regular basis. In a programming section or the Community Engagement section, this position may provide supervision for the programming unit, coordinate projects, train, and resolve day to day operational issues of the unit; develop and implement programs and services, contribute to the development and implementation of grant proposals to seek funding for library programs; oversee installations of displays in exhibit/gallery spaces; be responsible for scheduling meeting room reservations and ensuring that Division procedures for usage and fee policies are properly administered; coordinate events that require AV support in either a fully equipped auditorium or theater space; working with partner organizations, authors, and artistic entities to deliver high quality programs; and serve as a resource for cluster branches.

This position will also perform related work as assigned and may be assigned to work at any library location based on operational needs.

Minimum Education and Experience Requirements
Requires an Associate's degree or two (2) years of higher level education from an accredited college or university.

(One year of relevant experience may be substituted for each year of required education.)

Requires four (4) years of library operations and processes experience or experience relevant to area of assignment; including two (2) years of lead work/supervisory experience.
Special Certifications and Licenses
None.
Preferences:
  • Bachelor's Degree or higher or closely related field
  • At least four (4) years of experience with an integrated Library System
  • At least three (3) years of Cash Handling experience
  • One (1) year or more experience in operating Audio/Visual Equipment experience
  • One (1) year or more experience planning and implementing programs and preparing publications/promotional materials that support public programs
  • At least six (6) months of Project Planning experience
  • Six (6) months or more experience in Grant Writing experience
This is NOT a remote position, and this announcement will remain active until a sufficient number of applications has been received and may close at any time.

SCOPE OF WORK
General Description
Supervises library employees and manages the activities at a particular branch or cluster. Works under general supervision, independently developing work methods and sequences.
Duties and Responsibilities
The functions listed below are those that represent the majority of the time spent working in this class. Management may assign additional functions related to the type of work of the job as necessary.

Oversees lending library materials to customers through coordination of shelving, holds, returns and maintenance of customer circulation reports for branch and cluster, and customer records; supervises cash handling procedures and related reports, and ensures staff complies with Libraries Division' s cash handling procedures.

Works at the public service desks providing service to library customers with basic information, location of library materials and assistance in the use of computer and other library equipment; assists with returning and lending materials, issues new library cards, gives library services orientation and handles Point of Sale transactions; provides service to customers with account problems and provides resolutions.

Ensures County policies and Library procedures are adhered to and administered fairly, and explains policies and procedures to staff and customers as needed.

Selects, trains, supervises, counsels, and evaluates staff and maintains performance logs. Completes staff performance appraisals, addresses performance concerns and sets goals to enable employees to meet expectations.

In collaboration with manager and other section supervisors, serves as a member of the management team of the library.

Develops processes and procedures through participating in system-wide committees; tests new technologies and services and makes recommendations before system-wide implementation; assists in the development of training manuals.

Serves as system-wide resource person for Circulation and Programming Services; explains updated policies and procedures and trains staff for implementation.

Contributes to a safe environment by addressing customer code of conduct violations and escalating matters to the Supervisor in Charge (SIC) and/or contacting appropriate authorities as needed. This position regularly serves as SIC.

Initiates and prepares programs for upcoming months using library themes as guidelines; researches and hires speakers, presenters/performers, vendors, non-profits and authors; books photographers, sound and lighting technicians. Develops, coordinates, plans and implements large-scale special events and coordinates programming for key initiatives and new programs throughout the library system, as assigned; works with artists in preparing exhibits; fills out required paperwork and prepares signage for exhibits; ensures the exhibits are properly displayed.

Prepares correspondence, notifications, forms and related documents in order to communicate information to staff and the public, responsible for the collection of usage statistics and submission of various reports, as required.

Prepares press releases and information to promote programs via email, flyers, and through social media; submits information to e-calendars; works with marketing to design and then proof posters, brochures, flyers, web design, signage, programs/schedule.

Performs related work as assigned.
Competencies
  • Tech Savvy:
    Anticipates and adopts innovations in business-building digital and technology applications. Successfully leverages the latest technologies to increase performance. Quickly embraces and masters new technological advances adopted by the organization. May help others learn the terminology.
  • Manages Complexity:
    Makes sense of complex, high quantity, and sometimes contradictory information to effectively solve problems. Looks at complex issues from multiple angles; explores issues to uncover underlying issues and root causes; sees the main consequences and implications of different options.
  • Decision Quality:
    Makes good and timely decisions that keep the organization moving forward. Knows when to act independently and when to escalate issues. Integrates various inputs, decision criteria, and trade-offs to make effective decisions. Typically makes good independent decisions.
  • Plans and Aligns:
    Plans and prioritizes work to meet commitments aligned with organizational goals. Outlines clear plans that put actions in a logical sequence; conveys some time frames. Aligns own work with relevant workgroups. Takes some steps to reduce bottlenecks and speed up the work.
  • Optimizes Work Processes:
    Knows the most effective and efficient processes to get things done, with a focus on continuous improvement. Uses metrics and benchmarks to monitor accuracy and quality. Takes steps to make methods productive and efficient. Promptly and effectively addresses process breakdowns.
  • Ensures Accountability:
    Holds self and others accountable to meet commitments. Tracks performance and strives to remain effective, learning from both successes and failures. Readily takes on challenges or difficult tasks and has reputation for delivering on commitments.
  • Builds Effective Teams:
    Builds strong-identity teams that apply their diverse skills and perspectives to achieve common goals. Holds constructive dialogue with the team regularly; takes multiple perspectives into account when making decisions. Commits to and prioritizes the team's decisions in most situations; conveys team spirit.
  • Communicates Effectively:
    Develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences. Listens attentively and takes an interest. Keeps others well informed; conveys information clearly, concisely, and professionally when speaking or writing.
  • Courage:
    Steps up to address difficult issues, saying what needs to be said. Shares own ideas and points of view openly, regardless of potential criticism or risk; shows conviction when faced with adversity and challenges; raises difficult topics to be sure they are addressed.


WORK ENVIRONMENT
Physical Demands

Physical demands refer to the requirements for physical exertion and coordination of limb and body movement.

Performs sedentary work that involves walking or standing some of the time and involves exerting up to 20 pounds of force on a regular and recurring basis or sustained keyboard operations.
Unavoidable Hazards (Work Environment)

Unavoidable hazards refer to the job conditions that may lead to injury or health hazards even though precautions have been taken.

None.
SPECIAL INFORMATION
County Core Values
All Broward County employees strive to demonstrate the County's four core behavioral competencies©.
  • Collaborates: Building partnerships and working collaboratively with others to meet shared objectives.
  • Customer focus: Building strong customer relationships and delivering customer-centric solutions.
  • Instills trust: Gaining the confidence and trust of others through honesty, integrity, and authenticity.
  • Values differences: Recognizing the value that different perspectives and cultures bring to an organization.

Copyright © 2025 Korn Ferry. ALL RIGHTS RESERVED
Americans with Disabilities Act (ADA) Compliance
Broward County is an Equal Opportunity Employer committed to inclusion. Broward County is committed to providing equal opportunity and reasonable accommodations to qualified persons with disabilities. We support the hiring of people with disabilities; therefore, if you require assistance due to a disability, please contact the Professional Standards Section in advance at 954-357-6500 or email to make an accommodation request.
County-wide Emergency Responsibilities
Note: During emergency conditions, all County employees are automatically considered emergency service workers. County employees are subject to being called to work in the event of a disaster, such as a hurricane, or other emergency situation and are expected to perform emergency service duties, as assigned.
County-wide Employee Responsibilities
All Broward County employees must serve the public and fellow employees with honesty and integrity in full accord with the letter and spirit of Broward County's Employee Code of Ethics, gift, and conflict of interest policies.

All Broward County employees must establish and maintain effective working relationships with the general public, co-workers, elected and appointed officials and members of diverse cultural and linguistic backgrounds, regardless of race, color, religion, sex, national origin, age, disability, marital status, political affiliation, familial status, sexual orientation, pregnancy, or gender identity and expression.
Broward is a dynamic county that offers an exciting, stable career with incredible employee benefits such as 11 annual holidays, accrued annual/vacation and sick leave, FRS retirement, $50,000 of County-paid life insurance, training and development, and participation eligibility in a deferred compensation (457) plan with a match up to $2,000. In addition, Broward County offers 2 health plans, a High Deductible Health Plan (HDHP) with a County-funded Health Savings Account (HSA), and a Consumer Driven Health plan (CDH), Dental insurance, Vision insurance and Section 125 Flexible spending accounts for Medical Expenses and Dependent Care. Employees who are hired into a full-time, or part-time position working 20 hours per week, are considered benefits-eligible. Benefits become effective on the first of the month following 30 days of employment.
01

Please ensure that you complete the application in its entirety and include all information that you want to be considered. If the experience you reference in the supplemental questionnaire is not clearly included and described in your "Work Experience" section, your application will be considered not qualified for this position, and you may be removed from consideration. Please check the box below to acknowledge that you have read this message.
  • I acknowledge that I have read and understand the above message.

02

What is your highest level of education from an accredited college or university?
  • No Degree
  • Associate's Degree or two (2) years of higher-level education from an accredited college or university
  • Bachelor's Degree
  • Master's Degree
  • Doctorate

03

How many years of experience do you have with library operations and processes using library automated systems; including two (2) years of lead work / supervisory experience; or any equivalent combination of relevant training and experience?
  • 8 or more years
  • 6 - 7 years
  • 4 - 5 years
  • Less than 4 years

04

You may be required to perform work that involves walking or standing some of the time and involves exerting up to 20 pounds of force on a regular and recurring basis or sustained keyboard operations. Are you able to perform the essential job functions with or without reasonable accommodation?
  • Yes
  • No

05

Are you able to work a flexible schedule that may include the following? Select all that apply:
  • Days
  • Evenings
  • Nights
  • Saturdays
  • Sundays
  • None of the above

06

Do you have experience managing staff who coordinate with clients who are renting space in a facility? Describe the successes and challenges you have experienced.
07

Describe how you addressed the concerns of an unruly or irate customer. Explain the situation and the steps you took to resolve the issue. What was the outcome?
08

What is your experience in preparing and managing staff schedules? Provide examples of how you have effectively managed expected changes and last-minute revisions.
09

Please describe your experience with managing the renting and use of meeting rooms and auditorium. What space reservation software did you use? What is the key, in your opinion, to the successful management of facility usage?
10

Do you have the following education/experience? Select all that apply:
  • Bachelor's Degree or higher (Public Relations, Business or closely related field)
  • At least four (4) years of experience with an integrated Library System (i.e., SirsiDynix Symphony)
  • At least three (3) years of Cash Handling experience
  • One (1) year or more experience in operating Audio/Visual Equipment experience
  • One (1) year or more experience planning and implementing programs and preparing publications/promotional materials that support public programs
  • At least six (6) months of Project Planning experience
  • Six (6) months or more experience in Grant Writing experience

11

Describe your experience in detail utilizing an Integrated Library System.
12

Describe your cash handling experience. What are 3 key tasks that must be done when balancing a cash drawer? What are 3 common errors made by cashiers?
13

Please describe your experience in detail in operating Audio/Visual equipment.
14

Please describe in detail your experience planning and implementing programs and publications that promote and interpret collections, such as: exhibits, conferences, guest lectures, public speaking, and other active forms of outreach.
15

Please provide two (2) detailed examples of your experience in Project Planning.
16

Describe the types of documents you have created using Microsoft Office and indicate your level of proficiency.
Required Question

About the Company

B

Broward County (FL)