Library Program Coordinator

Posting Details

Position Information

Position Number 997945 Functional Title Library Program Coordinator Position Type Non-Tenure Stream Position Eclass EP - EHRA 12 mo leave earning University Information

Located in North Carolina's third largest city, UNC Greensboro is among the most diverse, learner-centered public research universities in the state, with 18,000 students in eight colleges and schools pursuing more than 150 areas of undergraduate and over 200 areas of graduate study. UNCG continues to be recognized nationally for academic excellence, access, and affordability. UNCG is ranked No. 1 most affordable institution in North Carolina for net cost by the N.Y. Times and No. 1 in North Carolina for social mobility by The Wall Street Journal - helping first-generation and lower-income students find paths to prosperity. Designated an Innovation and Economic Prosperity University by the Association of Public and Land-grant Universities, UNCG is a community-engaged research institution with a portfolio of more than $67M in research and creative activity. The University's 2,600 staff help create an annual economic impact for the Piedmont Triad region in excess of $1B.

Primary Purpose of the Organizational Unit

The University Libraries advance and support learning, research, and service at the University of North Carolina at Greensboro and throughout the state of North Carolina. The University Library Facilities Team housed under the Library Administration Department connects resources to the needs of University Library departments in relation to library collections, spaces, and technologies. The Facilities Team provides support to upkeep collections for all library departments including special collections and archives and the Harold Schiffman Music Library, upkeep and enhancement of library spaces across multiple university buildings and leads all large-scale library projects with library staff, outside campus units, and external vendors. This assortment of services is provided for UNCG students, faculty, staff, and community patrons to ensure optimal operations during all hours the library is open (98.5 hours per week). The department consists of 3 full time employees and multiple temporary staff members to support library administrative functions, operations, and the ongoing library renovation set to be completed in 2028.

Position Summary

The Library Program Coordinator exercises an elevated level of assessing, planning, and administering library operation program elements to coordinate and execute organizational facility needs and objectives. This position is the contact point for library space creation in the organization space management system, primary knowledge expert for review and report generation in the library user tracking system, and knowledgeable of all library facility related work orders. It provides feedback both to physical and system related space questions, offers guidance to the Facilities team for temporary staff members, and serves as a backup to the Facilities Coordination Manager in their absence. In addition, this position includes assessing and refining library policies and procedures regarding library spaces. The desired hours for this position are Sunday through Thursday between 8 a.m. - 7 p.m.

Minimum Qualifications

• Bachelor's degree and one year of experience related to the area of assignment; or equivalent combination of training and experience.
• All degrees must be received from appropriately accredited institutions.

Additional Required Certifications, Licensures, and Certificates Preferred Qualifications Special Instructions to Applicants Recruitment Range $58,000 - $64,000 Org #-Department University Libraries - 11601 Job Open Date 07/20/2026 For Best Consideration Date Job Close Date 07/27/2026 Open Until Filled No FTE 1.000 Type of Appointment Permanent If time-limited, please specify end date for appointment. Number of Months per Year 12 FLSA Exempt

Key Responsibilities

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Percentage Of Time 40 Key Responsibility

Program Coordination

Essential Tasks

• Analyzes library spaces and develops reservable spaces in the library space management system (Springshare - Lib Cal). Ensures space details and characteristics are accurately listed for end user requests.
• Maintains an accurate count of all reservable library spaces on an ongoing basis. Holds the ability to assess and create space counts from scratch in relation to the library renovation prioritizing the organization of spaces and accurately differentiating between study, event, and meeting environments when needed.
• Collaborates with the Facilities Coordination Manager to ensure reservable spaces are evaluated multiple times per year annually in alignment with the management and replacement cycles established for library furniture and accessories used throughout the building.
• Ensures all spaces developed in Springshare Lib Cal accurately connect to availability in alignment with library hours of operations. Collaborates with library leadership on a semester by semester basis to track hours changes based on holidays, breaks, and inclement weather events as needed.
• Serve as the primary point of contact for the library user tracking software (Sensource) to answer questions regarding intergration, data, and software/hardware support.
• Produce data in relation user traffic and space reservations when called upon for the Facilities Coordination Manager and Library Leadership to support operation functions and external campus support conversations.

Percentage Of Time 30 Key Responsibility

Space Management

Essential Tasks

• Inspect the building daily for security, safety, housekeeping, and maintenance issues. Consults with the Facilities Coordination Manager and library leadership concerning decision making about building issues, furniture needs, and potential security and safety risks.
• Reviews feedback regarding the library spaces and furniture to ensure maintenance takes place when need and functionality is maximized. Keeps an accurate count of seating and room availability for library wide statistics and space creation in reservation software.
• Assesses library space and furniture condition to make recommendations for replacement and maintenance activity. Gains approval from library leadership for furniture and equipment relocation to optimize library allotted spaces. Performs repairs when capable as needed.
• Provides support and working knowledge for library events programmed by faculty and staff within the library. Ensure library space management systems are functioning to always optimize the scheduling of library programming.
• Initiates efforts with various library personnel to keep library image up to date with current branding. Develops and/or collaborates with library staff to design signage in relation to library spaces ensuring trends and most relevant information is considered based on observation. Works with the library leadership to order and install signage materials on an ongoing basis to prevent outdated information from existing.
• Manages emergency and disorderly conduct situations according to library policies and procedures in the absence of library leadership.

Percentage Of Time 15 Key Responsibility

Administrative Support

Essential Tasks

• Checks the libfaci email system daily to review and process reports of facility issues sent by library employees. Makes reports to Facilities Operations and monitors status engaging with the Facilities Coordination Manager when necessary to ensure completion and/or secure funding approval for work if necessary.
• Analyze the use of library building supplies including whiteboards, storage items, furniture accessories, and room finishes. Recommend changes and identify opportunities to enhance library spatial environments through research, building observation, and user interactions which can include targeted assessment through collaboration with library leadership.
• Serve as the primary point of contact in the absence of the Library Facilities Coordination Manager. Work to build relationships with external campus units that support library operation functions to ensure requests are understood and completed as intended if needed.
• Supervises the work of temporary staff and/or student workers in relation to library Facility Team projects as needed.

Percentage Of Time 10 Key Responsibility

Library Resource Management

Essential Tasks

• Manages library campus bookdrop units and charging station units to ensure usability for multiple organization needs. Performs and coordinates repairs with Facilities Operations as needed.
• Oversees the use of library space released for reservation to UNCG students, faculty members, and other campus departments in Springshare software. Serves as a point of contact regarding questions in relation to library reservable spaces. Consults with the Library Facilities Coordination Manager to resolve user issues and ensure needs are met, and trends are identified.
• Establishes effective and efficient policies and procedures regarding the use of library spaces and ensures library resources, i.e: booktrucks, charging stations, event furniture, and storage space remain flexible and available for library user needs.

Percentage Of Time 5 Key Responsibility

Other duties as assigned

Essential Tasks

• Other duties as assigned.

ADA Checklist

ADA Checklist

R for Rare (0-30%), O for Occasional (30-60%), F for Frequent (60-90%), C for Constant (90-100%).

Physical Effort Hand Movement-Repetitive Motions - O, Hand Movement-Grasping - O, Holding - O, Finger Dexterity - O, Reading - F, Writing - F, Eye-hand coordination - F, Hearing - F, Talking - F, Standing - O, Sitting - F, Walking - O, Lifting-0-30 lbs. - O, Climbing-Stairs - O, Bending - O, Squatting - O Work Environment Inside - C

Applicant Documents

Required Documents

• Resume/CV
• Cover Letter
• List of References

Optional Documents

Supplemental Questions

Required fields are indicated with an asterisk (*).

• • Please indicate how you learned of the vacant position for which you are applying:

• No Answer

• UNCG Website

• The Chronicle of Higher Education

• National Association of Asian American Professionals

• Latinosinhighered.com

• National Conference on Race and Ethnicity in Higher Education

• Personal Networking

• Other

• • Do you have two (2) or more years of experience?

• No

• Yes

• • Describe your customer service experience.

(Open Ended Question)

• • Please indicate how you learned of the vacant position for which you are applying:

• UNCGjobsearch Website

• Greensboro News & Record

• Carolina Peacemaker

• Other Newspaper

• The Chronicle of Higher Education

• Inside Higher Ed

• Other Professional Journal

• NCWorks.gov

• UNC System Job Board

• Other Online Job Board

• Personal Networking

• Other

• • If you selected "Other", please provide the name of the resource here.

(Open Ended Question)

• • Are you eligible to work in the United States without sponsorship?

• Yes

• No

• • Will you now or in the future require visa sponsorship for employment at the University of North Carolina in Greensboro?

• Yes

• No