Library Marketing Specialist

Library Marketing Specialist

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Library Marketing Specialist

Salary

$43,108.30 Annually

Location

To Be Determined, Jacksonville, FL

Job Type

Civil Service

Job Number

2026-07150

Department

PUBLIC LIBRARY

Opening Date

06/18/2026

Closing Date

7/2/2026 11:59 PM Eastern

• Description

• Benefits

• Questions

Job Description

The Jacksonville Public Library is actively seeking a Library Marketing Specialist.

This is professional marketing and communications work in planning, researching, developing, marketing, producing, writing, and presenting promotional, educational, instructional, and informationalcontent. The work requires knowledge of marketing, public relations and journalism principles, practices, procedures, methods, and techniques. Supports the overall mission of the Library by providing customer service in a manner that creates a positive customer experience. Contacts with others require skills in understanding people, sensitivity to others' point of view, persuasiveness and/or assertiveness, and are often required to influence behavior, change an opinion, or turn a situation around to achieve project objectives. The work is performed following the departmental goals and objectives, requiring ability to interpret policies and procedures, creativity in content development and design, and incumbent is expected to exercise independent judgment in the performance of duties. The work is primarily performed in an office and occasionally in a field environment, but the risks and hazards are minimal, known, predictable, and controllable. Operates vehicle and standard office equipment such as personal computer and audio-visual equipment. The physical demands are minimal. Work is performed under limited supervision where the work assignments are subject to established procedures, practices, and techniques, and the employee plans and organizes his/her own work, and the work is reviewed for results achieved.

Do you want to earn four (4) weeks off during your first year of employment? Do you want low and no cost health insurance options? If you answered “yes” to any of these questions, you need to complete your application now. Work for the city you love!!!

Did you know as a City of Jacksonville employee, you would also have twelve (12) paid holidays and a personal leave day as well? In addition, health insurance, dental, vision, life insurance and flexible spending plans are also available. City of Jacksonville employees are also eligible for Federal Student Loan Forgiveness after ten (10) years of public service and on-time payments.

Examples of Work

• Plans, researches, develops, markets, produces, presents, and writes promotional, educational, instructional, and informational material regarding department or division programs, services, events, and initiatives.

• Supports the development and execution of marketing and communications campaigns and evaluates effectiveness through continuous analysis of content, audience response, and results.

• Makes formal and informal presentations to public and private sector organizations, media representatives, and public officials.

• Supports the overall mission of the Library by providing customer service in a manner that creates a positive customer experience.

• Researches, conducts interviews, develops, prepares, writes, and edits publications, blog articles, advertising and promotional copy, social media content, newsletters, news releases, public service announcements, video, and slide show scripts, flyers, displays, correspondence, and other print and digital communications materials.

• Responds to routine informational inquiries from media representatives, public officials, sponsoring companies, advertising agencies, and the general public regarding assigned unit's operations, programs, policies, purpose, and areas of responsibility.

• Uses data (survey, customer feedback, social media statistics, email marketing statistics, demographic data, community data, etc.) to support recommendations and decision making.

• Maintains, controls, and operates assigned video and audio-visual equipment.

• Keeps abreast of changing technology, digital communications trends, and social media practices.

• Assists with maintaining appearance standards by reporting facilities issues and picking up litter on library grounds.

• Operates standard office equipment to include personal computer using word, spreadsheet, database, and other related software.

• Provides marketing and communications support and guidance to Library staff regarding assigned projects, messaging, content development, communication tactics, FAQs, recommendations, and related best practices.

• Demonstrates proficiency in the City of Jacksonville's competencies.

• Performs related work as required.

Knowledge, Skills and Abilities

• Knowledge of content marketing, public relations and journalism principles, practices and procedures.

• Knowledge of techniques and methods used in promotional, educational, instructional, and informational program development, design, production, presentation, and administration.

• Knowledge of departmental operations, programs, policies, purpose, and areas of responsibility.

• Knowledge of graphic arts, artwork, audio-visuals, and other materials used in marketing and communications work.

• Ability to read, understand, and communicate information regarding departmental operations, programs, purpose(s), and areas of responsibility.

• Ability to understand and interpret laws, rules, regulations, and policies applicable to the department to which assigned.

• Ability to tailor messaging, content, and communications approaches to the needs of target audiences and project goals.

• Ability to plan, develop, design, produce, present, and/or write promotional, educational, instructional, and/or informational content.

• Ability to communicate effectively, including making presentations to large groups.

• Ability to conduct research and interviews for development of promotional, educational, instructional, and informational content.

• Ability to prepare, write, and/or edit publications, blog articles, advertising and promotional copy, social media content, newsletters, news releases, public service announcements, video, and slide show scripts, flyers, displays, correspondence, and other print and digital communications materials.

• Ability to develop, write, edit, and adapt content for digital platforms, including websites, email marketing, and social media channels.

• Ability to use digital and social media performance data to inform recommendations and improve content effectiveness.

• Ability to utilize video and audio-visual equipment.

• Ability to work with diverse populations and to provide services in a non-judgmental and non-discriminatory manner.

• Ability to operate standard office equipment to include personal computer using word, spreadsheet, database, and other related software.

• Ability to operate a vehicle.

Open Requirements/Supplemental Information

• Five (5) years of education and/or professional experience in media relations, communications, journalism, advertising, marketing, or related field, which included such duties as promotional, educational, and/or informational content development, design, and administration; and preparation and presentation of news releases, and/or public service announcements.

• Bachelors' degree from an accredited institution in marketing, communications, public relations, journalism, or a related field is preferred.

LICENSING/CERTIFICATION/REGISTRATION:

• A valid driver's license is required prior to appointment and must be maintained during employment in this class.

• Must qualify for prior to appointment, obtain and maintain during employment in this class a City of Jacksonville Certification as a Public Driver.

OTHER REQUIREMENTS:

• The probationary period for this position is six months.

A FULLY COMPLETED ONLINE APPLICATION IS REQUIRED. Apply at www.jacksonville.gov. Work history is required for all employment/volunteer work in which qualifications are being based. When meeting/basing qualifications on education, a copy of your college transcript, with your social blacked out, is required with your application. U.S. transcripts do not need to be official, but must state your name, the school's name, classes taken, grades received, type of degree, and date degree was conferred. Transcripts outside the U.S. must be converted to U.S. standards.

The application system works best with Google Chrome or Edge with Chromium web browsers. Please try to apply using one of these browsers. To ensure you receive email notifications, be sure to make “ info@governmentjobs.com” a trusted sender . You may also track the status of your application and see notifications by logging into your account. For further information regarding the application process. please refer to the Frequently Asked Questions on the website.

Certain servicemembers and veterans, and the spouses and the family members of such service members and veterans, receive preference and priority, and certain servicemembers may be eligible to receive waivers for postsecondary educational requirements, in employment and are encouraged to apply for positions being filled.

If claiming veteran's preference, you must attach a DD-214 (Member Form-4 copy) or military discharge papers, or equivalent certification from the Department of Veterans Affairs listing military status, dates of service and character of discharge. You must also attach the Veterans Preference Certification Form and if applicable, the additional forms as noted here:

If a candidate believes he or she was not afforded veteran's preference, he or she may file a written complaint, within sixty (60) calendar days upon receipt of notification of the hiring decision, requesting an investigation to:

Florida Department of Veterans Affairs

Attention: Veterans' Preference Coordinator

11351 Ulmerton Road, Suite 311-K

Largo, FL 33778-1630

Email: VeteransPreference@fdva.state.fl.us

The City of Jacksonville provides a wide array of benefits to meet the diverse needs of our employees. Our comprehensive benefit programs include medical, dental and vision plans; life insurance coverage for you and your dependents; flexible spending plans for medical reimbursement, dependent care, parking, and transit expenses; an employee assistance program for you and your dependents; a 457(b) tax-deferred compensation plan to supplement your retirement, and a ROTH IRA plan. We also provide an extensive wellness program that includes a health intervention program if qualified, lunch and learns, health fairs, and discounted gym memberships. Please visit the Employee Benefits website for details on all the plans we offer.

www.coj.net/benefits

01

Each applicant must complete this supplemental questionnaire as a part of the application screening and selection process. The information you provide will be reviewed and used to determine your eligibility to move forward in the selection process. Copying and pasting your resume or stating "see resume" does NOT fulfill the requirements of the question. Incomplete responses, false statements, omissions, or partial information may result in disqualification from the selection process. Do you agree to answer each supplemental question truthfully and certify that your responses can be verified from information included within the application?

• Yes

• No

02

Are you authorized to work in the United States without sponsorship from the City of Jacksonville either now or in the future?

• Yes

• No

03

The budgeted annual salary for this position is $43,108.30. This is not negotiable. If selected, would you be willing to accept this position at this salary? (Civil Service positions have a 5% increase after successfully completing probation.)

• Yes

• No

04

This position is located in an office and is not a remote location.

• I have read and understand the above statement.

05

Part-Time and volunteer work experience may be considered if an applicant has worked/volunteered 20 hours per week or more. The complete work history, including number of hours worked per week, must be included in your application if you would like this experience to be considered.

• I have read the above statement and understand what is required.

06

Do you have a bachelor's degree in marketing, communications, public relations, journalism, or a related field from an accredited college or university?

• Yes

• No

07

If you have a degree, indicate which degree you have and include any major/minor. If basing qualifications on education, a copy of your college transcript is required with your application.

08

Do you have a minimum of five (5) years of education and/or professional experience in media relations, communications, journalism, advertising, marketing, or related field?

• I have five (5) years or more of education and/or experience in one of the listed fields.

• I have five (5) years or more of education and/or experience in a related field.

• I have less than five (5) years of education and/or experience in one of the listed fields.

• I have less than five (5) years of more of education and/or experience in a related field.

• None of the above.

09

If you stated you have experience in a related field, please state what the related field is and explain how this is related to the required areas listed above.

10

Provide a detailed description (at least 3-4 complete sentences) of your experience.

11

Indicate the organization(s) you worked for where you gained this experience.

12

Does your experience include promotional, educational, and/or informational content development, design, and administration; and preparation and presentation of news releases, and/or public service announcements?

• Yes

• No

13

Do you have professional experience developing and implementing social media or digital content strategies for an organization?

• Yes

• No

14

Do you have professional experience creating original content for social media or other digital platforms, including writing, photography, graphics, or short-form video?

• Yes

• No

15

Do you have professional experience using social media, email, website, or other digital analytics to evaluate content performance and make recommendations?

• Yes

• No

16

One (1) digital marketing or social media campaign sample and one (1) published post on a website, blog, or social media site (with the source included, even if it is an internal company website or something not readily accessible to the public) are required with your application. If these are not provided with your application, it will be considered incomplete and may result in disqualification from the selection process.

• I have read the above statement and understand what is required.

17

Do you have a valid motor vehicle operator license that is not under suspension/revocation or restricted under any pending or current citations/court proceedings? Please indicate which license you possess.

• FL Class A Commercial Driver License (CDL)

• FL Class B Commercial Driver License (CDL)

• FL Class C Commercial Driver License (CDL)

• FL Class E Driver License

• GA Standard Driver's License

• GA Class A Commercial Driver's License (CDL)

• GA Class B Commercial Driver's License (CDL)

• GA Class C Commercial Driver's License (CDL)

• License from another State.

• Learner Permit

• My license is currently invalid.

• I do not possess any type of Driver's License.

18

If you have a State of FL license, does your license currently have one or more of these restrictions?

• C or 1 - Business Purpose Only

• D or H - Employment Purposes

• P or 2 – Probation Interlock Device

• S or I – Other Restriction

• Two or more of these restrictions.

• I have an out of state license.

• None of the above.

19

Have you been cited for more than three (3) moving violations, or two (2) at fault accidents within the past 12 months from current date?

• Yes

• No

20

Have you been considered a "Habitual Traffic Offender" (HTO) within the past 12 months from current date?

• Yes

• No

21

Have you been convicted of Driving-Under-the-Influence (DUI) in any state during the last 36 months from current date?

• Yes

• No

22

I consent to the City of Jacksonville using the driver's license information I have provided to access a driver's license report from the Department of Highway Safety and Motor Vehicles. I understand if one was accessed with relation to this application, a copy will be provided to me upon request.

• Yes, the City of Jacksonville has my consent to check my driver's license.

• No, I do not wish to give consent to the City of Jacksonville to check my driver's license.

• I do not possess a valid driver's license.

23

Provide your full Driver's License or Identification number. For out of state license, please include the state. PLEASE NOTE: Florida driver's license numbers are changing. Provide your most recently issued number. If a correct number is not provided, your application will be considered incomplete and may result in disqualification from the selection process.

24

If you are requesting veterans preference, you MUST download the appropriate state of Florida form (even if you don't live in Florida) and attach it to your application. FAILURE TO DO SO WILL DELAY YOUR VETERANS PREFERENCE STATUS. Please download the forms at

• Yes, I am claiming veterans preference and I understand that I MUST download the appropriate form and attach it to my application.

• No, I am not claiming veterans preference and this does not apply to me.

25

If basing qualifications on education, a copy of your college transcript is required with your application. College transcripts do not need to be official, but must state your name, the name of the school, type of degree, classes taken, grades received and date degree was conferred. NOTE: A copy of your diploma does not meet this requirement. Transcripts from colleges outside of the U.S. must be converted to U.S. Standards. If required documents are not provided your application will be considered incomplete and may result in disqualification from the selection process.

• I have read the above statement and understand what is required.

Required Question

Employer

City of Jacksonville

Address

117 W. Duval St. Suite 100 Jacksonville, Florida, 32202

Website

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