Library Information Specialist

Forsyth County (NC)

Winston-Salem, NC

JOB DETAILS
SALARY
SKILLS
Customer Relations, Customer Support/Service, Detail Oriented, High School Diploma, Microsoft Access Database, Microsoft Excel, Microsoft PowerPoint, Public Library, Request for Information (RFI), Statutory Laws, Technical Support, eBook Readers
LOCATION
Winston-Salem, NC
POSTED
2 days ago

Library Information Specialist

Salary

$15.41 Hourly

Location

Central Library, 660 West Fifth Street, Winston-Salem, NC

Job Type

Part-time No Benefits

Job Number

08814

Department

Library

Opening Date

06/05/2026

Closing Date

6/15/2026 11:59 PM Eastern

  • Description
  • Benefits
  • Questions

General Statement of Duties

The Library Information Specialist position supports the public service functions of the Library by working the public service/information desk, answering requests for information from customers, issuing library cards and updating customer records, checking out library materials and shelving library materials. This position assists customers with technology-related questions on the public computers and on customer's personal electronic devices including downloading eBooks and audiobooks.

This position works 18 hours per week which includes nights and weekends.

Distinguishing Features

  • Excellent customer service skills
  • Attention to detail
  • Proficiency with basic computer skills and office technology including Microsoft, Google, internet searching and downloadable material.
  • Accuracy with tasks

Minimum Education and Experience

Must have high school diploma or GED. Knowledge of basic computer competency with current office software and technology.

SPECIAL REQUIREMENTS

This position has been identified to interact with children and must comply with NC G.S. 153A-94.2(b) "requires an applicant for employment to work with children in any capacity,must require the applicant, if offered the position, to be subject to a criminal history record check conducted by the SBI." These checks must be conducted in accordance with G.S. 143B-1209.26, the statute which authorizes the SBI to provide a fingerprint-based state and national criminal record check to cities and counties.

For Class Code Feed - do not remove

01

The following supplemental questions may be used as a scored evaluation of your knowledge, skills and experience. Be certain that the choices you make correspond to the information you have provided on your application. Please be as honest and accurate as possible. You may be asked to demonstrate your knowledge and skills in a work sample or during a hiring interview. By completing this supplemental evaluation you are attesting that the information you have provided is accurate. Any information you provide may be reviewed by the hiring manager. Any misstatements or falsification of information may eliminate you from consideration or may result in dismissal. "See resume" is not an acceptable answer to the questions.

  • Yes I understand and agree
  • No I do not agree

02

Which best describes your highest level of education?

  • High School Diploma or GED
  • Some College
  • Bachelors Degree
  • Masters Degree
  • Other Advance Degree

03

Do you have any experience working in any type of library?

  • Yes
  • No

04

Which best describes your years of experience working in a public library?

  • No Experience
  • Less than 1 year
  • 1 year to less than 3 years
  • 3 years to less than 5 years
  • 5 years or more

05

Which best describes your experience working a service desk or interacting in a client-facing capacity?

  • No experience
  • Less than 1 year
  • 1 to 3 years
  • 3 to 5 years
  • More than 5 years

06

How would you describe computer skills?

  • Beginner
  • Intermediate
  • Advanced

07

Please select the computer programs and software in which you are comfortable using and assisting others with troubleshooting. Select all that apply.

  • Microsoft Word
  • Microsoft Excel
  • Microsoft PowerPoint
  • Microsoft Access
  • Gmail
  • Google Drive
  • Google Documents
  • Google Sheets
  • Google Slides
  • None of these

08

Are you willing to work nights and weekends?

  • Yes
  • No

Required Question

Employer Forsyth County (NC)

Address 201 N. Chestnut St.

Winston Salem, North Carolina, 27101

Phone 336-703-2400

Website http://www.forsyth.cc

About the Company

F

Forsyth County (NC)