Library Assistant II

Library Assistant II

Salary

$16.93 Hourly

Location

Library! - Main Branch, Boise, ID

Job Type

Part Time - Regular

Job Number

23 -07638

Department

Library

Division

Circulation

Opening Date

06/29/2026

Closing Date

7/13/2026 12:00 PM Mountain

• Description
• Benefits
• Questions

Summary Statement

Join the Boise Public Library as a part-time Library Assistant II and help create a welcoming, inclusive, and engaging experience for everyone who walks through our doors. In this customer-focused role, youll connect people with books, technology, programs, and information while providing exceptional service to library users of all ages and backgrounds. Were looking for someone who enjoys working with the public, communicates with patience and professionalism, and thrives in a fast-paced environment where every day is different. Whether assisting with library services, supporting programs, or helping customers navigate technology, youll play an important role in strengthening our community and advancing the librarys mission.

This position is 20 hours per week with a flexible schedule. Candidates must be available to work every other weekend during library operating hours. We currently have two openings.

Required Knowledge, Experience, And Training

High school diploma or equivalent and two years of experience providing customer service or working with diverse populations, or an equivalent combination of education and experience.

Special Requirements

Applicants must be able to pass:

City of Boise background check processes which includes a criminal history check and reference checks in accordance with the City of Boise Hiring Process Regulation

Disclaimer: This job posting may close earlier than the listed closing date. If this occurs, a minimum of 24 hours' notice will be provided prior to closing. Applications received for this recruitment may be used to fill similar vacancies within the City of Boise as they occur.

Essential Functions

Assists library users with circulation, reference, readers advisory and other library services. Researches users account information and resolves customer concerns tactfully, using discretion and initiative to meet customer needs. Maintains an intermediate knowledge of library resources and practices. Assists the public with library computer use and related technology. Researches user inquiries and explains policies and procedures. Refers more complex issues to higher-level staff.

Performs proper library opening and closing procedures. Checks in returned materials using library computer systems. Maintains library collections by accurately sorting and shelving materials. Performs semi-routine tasks requiring some discretion and use of limited judgment and initiative, including processing damaged or incomplete library materials. Orders supplies for the office and programs, as needed.

Provides leadership, coaching and mentoring to lower-level positions for tasks such as developing displays to effectively promote programs, library services and materials, as needed.

Assists in planning and delivering in-house and outreach programs for users of all ages, as needed.

Represents the library, participates in library-wide teams and city-wide system projects and collaborates with other branch staff to maintain and improve branch operations, as needed. Performs all duties of lower-level related positions and handles moderately complex issues and problems.

Performs other duties as assigned. Nothing in this job description restricts managements right to assign or reassign duties and responsibilities to this position at any time.

Requirements

Additional Required Knowledge, Experience and Training

Knowledge of:

• Public library operations, policies and services
• Customer service techniques
• Intermediate computer skills.

Ability to:

• Use library systems
• Work independently and use initiative
• Prioritize a broad range of administrative tasks
• Exercise tact, patience, diplomacy, cultural sensitivity and courtesy when dealing with users
• Multitask and complete tasks within deadlines
• Communicate effectively in the English language at a level necessary for efficient job performance
• Perform all essential functions as assigned by an authorized employee, supervisor and/or manager with or without a reasonable accommodation.

Preferred Knowledge, Experience, And Training

Three years of experience in a public library or similar environment providing customer service to diverse populations.

Some specialized training or coursework and experience working in a library setting.

Working Conditions

The physical effort characteristics and working environment described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Efforts

While performing the duties of this job the employee is always lifting/carrying up to 35 pounds and rarely lifting/carrying up to 50 pounds. Also, the employee is always pushing/pulling up to 20 pounds, frequently pushing/pulling up to 75 pounds and occasionally pushing/pulling up to 100 pounds. The noise level is frequently moderate and occasionally loud. Work includes sensory ability to talk, hear, smell and touch. Work in this position also includes close vision, distance vision, peripheral vision and depth perception. Employees will sit, stand, walk, stoop, kneel, crouch, crawl, reach, grasp, climb and balance. Position requires hand/finger dexterity.

Working Environment

The work environment will include inside conditions, outdoor weather conditions, areas of dust, odors, mist and gases or other airborne matter. Work includes protected exposure to bodily fluids.

This position works: Some weekends and evenings and schedules vary.

Top talent deserves top-notch benefits. The City is among the best in the Treasure Valley when it comes to the benefits and perks we offer our employees.

Most positions are eligible for the general benefits listed here; firefighters, police officers, senior managers, command staff, and directors may be offered other benefit plans.

Healthcare:

• ZERO premium medical coverage option for you and your family
• Low-cost dental and vision options
• Post-employment health savings account

Retirement and Investment Plans:

• Required participation in PERSI Base Plan retirement benefits with standard employee and City contribution rates
• 401(k) or 457b pre-tax investment options with employer match
• 457b Roth after-tax investment options with no match

WellBeing Program:

• Up to $500 cash per year for participants
• Alternative transportation incentives

Paid Leave - City employees receive generous paid leave:

• 10 hours of vacation per month, and this increases the longer you stay with the City
• 12 paid holidays every year
• 8 hours of sick leave per month
• 10 weeks Parental Leave

Life & Long Term Disability:

• Basic Life insurance at no cost to you
• Long Term Disability insurance at no cost to you

Other optional benefits:

• Pre-tax Flexible Spending Accounts
• Supplemental Life Insurance
• Supplemental Disability Insurance
• Tuition reimbursement
• Free local bus pass
• Corporate discount programs
• AFLAC
• Employee Assistance Program for short-term counseling on work, family, finances, and personal issues

Please visit our website for further details mybenefits.cityofboise.org

01

Describe a time when you assisted a customer, patron, client, or member of the public who had a question, concern, or needed help finding information or completing a task. What was the situation, what actions did you take, and what was the outcome?

02

This is a part-time position working 20 hours per week. The schedule is flexible; however, the selected candidate must be available to work every other weekend during library operating hours. Are you able to meet this scheduling requirement?

• Yes
• No

Required Question

Employer City of Boise

Address 625 W Idaho St

Boise, Idaho, 83702

Website http://www.cityofboise.org